Reservationist

• Answering phone inquiries for all Restaurant venues - reservation requests, party increases/decreases, FAQs, etc.
• Confirming all Osprey reservations via phone or email
• Assisting with holiday/special offering reservations
• Fielding special requests for Osprey reservations
• Sending (and collecting) credit card authorization forms when needed
• Print OT shift overview for The Osprey before dinner service
• Point of contact for phone and email Neighbors retail sales
• Assorted administrative tasks as requested by managers - menu or other printing, updating fact sheets, etc.
• Assisting with OT book building/slot blocking as needed
• Assist with programming/event set up
• Input Rooftop and BHSC table spends into Seven Rooms for CRM data


This position will drive revenue for the company by capturing all inquiries and efficiently turning them into reservations. This person will provide accurate information for all venues including private event times and programming information. The person responsible will also serve as an asset for the marketing and events teams, offering help when needed.

• Answering phone inquiries for all Restaurant venues - reservation requests, party increases/decreases, FAQs, etc.
• Confirming all Osprey reservations via phone or email
• Assisting with holiday/special offering reservations
• Fielding special requests for Osprey reservations
• Sending (and collecting) credit card authorization forms when needed
• Print OT shift overview for The Osprey before dinner service
• Point of contact for phone and email Neighbors retail sales
• Assorted administrative tasks as requested by managers - menu or other printing, updating fact sheets, etc.
• Assisting with OT book building/slot blocking as needed
• Assist with programming/event set up
• Input Rooftop and BHSC table spends into Seven Rooms for CRM data


This position will drive revenue for the company by capturing all inquiries and efficiently turning them into reservations. This person will provide accurate information for all venues including private event times and programming information. The person responsible will also serve as an asset for the marketing and events teams, offering help when needed.