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Summary
Reservation Agent
Salary Competitive salary
Schedule Full Time
Location 120 Fenchurch St, London EC3M 5BA, UK

Reservation Agent


Description

We would love to hear from proactive and outspoken Reservation Agent wishing to join our team in order to handle booking enquiries, providing correct and accurate assistance as well as ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression”.

Previous OpenTable experience is desirable. Hospitality experience is essential along with a high level of spoken and written English.
The Reservation Agent will be in charge of handling all incoming calls and email inquiries for the venue reservations.

You will ensure the guest records information is up to date to be able to exceed the customers’ service expectations to maximise the number of bookings. You must have an exception in planning and organizing skills to be able to support the full operation of the reservation and reception team.

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Reservation Agent role further, please get in touch with us without delay!

We would love to hear from proactive and outspoken Reservation Agent wishing to join our team in order to handle booking enquiries, providing correct and accurate assistance as well as ensure all guest interaction is professionally handled, understanding the philosophy of “the first impression”.

Previous OpenTable experience is desirable. Hospitality experience is essential along with a high level of spoken and written English.
The Reservation Agent will be in charge of handling all incoming calls and email inquiries for the venue reservations.

You will ensure the guest records information is up to date to be able to exceed the customers’ service expectations to maximise the number of bookings. You must have an exception in planning and organizing skills to be able to support the full operation of the reservation and reception team.

D&D London is a collection of restaurants as individual as you are. Some of the benefits of working for us include:

• Substantial career progression
• Personal development and training - including the opportunity to complete the industry-leading D&D Diploma
• 28 days holiday that increases with length of service
• Free meals on duty
• 40% discount in all D&D London restaurants

If you are interested in discussing the Reservation Agent role further, please get in touch with us without delay!


Details
Salary Competitive salary
Schedule Full Time
Location 120 Fenchurch St, London EC3M 5BA, UK

Skills
OpenTable Experience
Customer Service
Teamwork
Reservations
Booking Enquiries
Call Enquiries
By applying you confirm you have these skills.

expired job post

120 Fenchurch St, London EC3M 5BA, UK