Shift Leader

NAYA Middle Eastern Counter and Grill is looking for experienced, enthusiastic, and friendly people to join our New York team!

Responsibilities:

The Shift Leader is responsible for leading team members in running an efficient operation, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. 

• Responsible for all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.) 
• Ensures that all Naya drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Promotes and practices safe work habits through trainings, education and day-to-day management; Identifies and resolves potential safety hazards.
• Resolves team member or customer conflicts through Naya complaint handling procedure 
• Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary, with General Manager approval 
• Ensures that all team members are educated on Naya’s products and services 
• Builds morale and team spirit by fostering a work environment where team members’ input is encouraged 
• Assist Assistant Manager & General Manager in delivering performance reviews to all FOH hourly employees
  

Requirements:

• Excellent customer service and communication skills with the ability to interact with all types of people.
• Ability to multi-task and take initiative in a fast-paced environment, perform well under pressure and have the ability to prioritize and find solutions.
• Ability to be flexible with time .
• Fast-Casual and Quick-Serve experience with focus on customer service preferred.
• Health Department Certified a plus.
• Attentive to detail. Strong organizational and time management skills.
• Must be able to provide proof of full vaccination status upon hiring.

Compensation:

• Competitive pay rates based on your experience ranging from $18.00 to $20.00 per hour.
• Flexible schedule with the possibility to work part - time and full- time basis.
• Paid meal periods and free meals for every work shift for all employees.
• Friendly work environment and great opportunities for development and advancement.
• PSL and PTO for all employees.
• FSA account card.
• Free meal on every scheduled shift.
  

NAYA Middle Eastern Counter and Grill is looking for experienced, enthusiastic, and friendly people to join our New York team!

Responsibilities:

The Shift Leader is responsible for leading team members in running an efficient operation, assisting with day-to-day store operations, maintaining high store standards and conditions, and fostering a positive environment. 

• Responsible for all POS functions, including opening and closing procedures, comps, voids and transfers, back of house administration (employee creation, menu management, etc.) 
• Ensures that all Naya drink and food recipes and procedures are followed, maintaining the highest quality and consistent product standards.
• Promotes and practices safe work habits through trainings, education and day-to-day management; Identifies and resolves potential safety hazards.
• Resolves team member or customer conflicts through Naya complaint handling procedure 
• Facilitates on-going training and development of current staff; Coach and counsel team members for improved performance, documenting developmental plans as necessary, with General Manager approval 
• Ensures that all team members are educated on Naya’s products and services 
• Builds morale and team spirit by fostering a work environment where team members’ input is encouraged 
• Assist Assistant Manager & General Manager in delivering performance reviews to all FOH hourly employees
  

Requirements:

• Excellent customer service and communication skills with the ability to interact with all types of people.
• Ability to multi-task and take initiative in a fast-paced environment, perform well under pressure and have the ability to prioritize and find solutions.
• Ability to be flexible with time .
• Fast-Casual and Quick-Serve experience with focus on customer service preferred.
• Health Department Certified a plus.
• Attentive to detail. Strong organizational and time management skills.
• Must be able to provide proof of full vaccination status upon hiring.

Compensation:

• Competitive pay rates based on your experience ranging from $18.00 to $20.00 per hour.
• Flexible schedule with the possibility to work part - time and full- time basis.
• Paid meal periods and free meals for every work shift for all employees.
• Friendly work environment and great opportunities for development and advancement.
• PSL and PTO for all employees.
• FSA account card.
• Free meal on every scheduled shift.