Accessibility
Category
Quick Service
Cuisine
Dessert
  • Summary
  • Description
  • Skills
Summary
Assistant Manager
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 1569 2nd Ave, New York, NY 10028, USA
Category Quick Service
Cuisine Dessert

Assistant Manager


Description
ASSISTANT MANAGER – JOB DESCRIPTION

JOB SUMMARY AND MISSION
This job contributes to 16 Handles success by assisting the general manager in executing store operations. This job assists and supervises a team of store employees to create and maintain the 16 Handles Experience for our guests and employees.

SUMMARY OF KEY RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the following:
Models a guest comes first attitude, delivers legendary guest service, and supervises store team to ensure they are delivering legendary Steps of Service.
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals. Communicates ideas to the store manager for broader areas of improvement.
Demonstrates integrity, honesty, and knowledge to promote the culture, values, and mission of 16 Handles. Maintains and models a calm exterior presence during periods of high volume or unusual events and moves on immediately after to keep store operating to standard and to set an example for the shift team.
Supports store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives.
Utilizes and provides direction to store team during their shift on the use of operational tools to achieve operational excellence. Acts as a coach and mentor to store team by using discretion in assessing performance, providing feedback and coaching to improve staff performance, and effectively recommending employment decisions to store manager.
Communicates clearly, concisely, and accurately in order to ensure effective store operations. Filters communication to the shift team as directed by the store manager.
Maintains regular and consistent attendance and punctuality.
Responds to immediate store needs by utilizing external resources such as 16 Handles Support and other resources.
Engages in conversation with guests to understand guest needs and the needs of the community in which the store lives.
Supports store operations by recognizing and reinforcing individual and team accomplishments through existing organizational tools and makes recommendations to store manager on new, creative, and impactful methods of recognition.
Develops positive relationships with the team of employees on shift by understanding and addressing individual motivation, needs, and concerns. Contributes to positive team environment by recognizing alarms or changes in employee morale and communicating them to the store manager.

Must Have NYC Food Certification
ASSISTANT MANAGER – JOB DESCRIPTION

JOB SUMMARY AND MISSION
This job contributes to 16 Handles success by assisting the general manager in executing store operations. This job assists and supervises a team of store employees to create and maintain the 16 Handles Experience for our guests and employees.

SUMMARY OF KEY RESPONSIBILITIES
Responsibilities and essential job functions include but are not limited to the following:
Models a guest comes first attitude, delivers legendary guest service, and supervises store team to ensure they are delivering legendary Steps of Service.
Constantly reviews store environment and key business indicators to identify problems, concerns, and opportunities for improvement in order to provide coaching and direction to the shift team to achieve operational goals. Communicates ideas to the store manager for broader areas of improvement.
Demonstrates integrity, honesty, and knowledge to promote the culture, values, and mission of 16 Handles. Maintains and models a calm exterior presence during periods of high volume or unusual events and moves on immediately after to keep store operating to standard and to set an example for the shift team.
Supports store manager in implementing company programs by working directly with shift team to execute action plans that meet operational and organization objectives.
Utilizes and provides direction to store team during their shift on the use of operational tools to achieve operational excellence. Acts as a coach and mentor to store team by using discretion in assessing performance, providing feedback and coaching to improve staff performance, and effectively recommending employment decisions to store manager.
Communicates clearly, concisely, and accurately in order to ensure effective store operations. Filters communication to the shift team as directed by the store manager.
Maintains regular and consistent attendance and punctuality.
Responds to immediate store needs by utilizing external resources such as 16 Handles Support and other resources.
Engages in conversation with guests to understand guest needs and the needs of the community in which the store lives.
Supports store operations by recognizing and reinforcing individual and team accomplishments through existing organizational tools and makes recommendations to store manager on new, creative, and impactful methods of recognition.
Develops positive relationships with the team of employees on shift by understanding and addressing individual motivation, needs, and concerns. Contributes to positive team environment by recognizing alarms or changes in employee morale and communicating them to the store manager.

Must Have NYC Food Certification

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 1 year of experience
Location 1569 2nd Ave, New York, NY 10028, USA
Category Quick Service
Cuisine Dessert

Skills
TIPS Awareness
Inventory Management
Training Experience
Staff Scheduling
Microsoft Office
Point of Sale
POS Systems
Able to lift 30+ pounds
Money Handling
Fast-Paced Experience
Advanced Knowledge of Cash Registers/ Money Handling
By applying you confirm you have these skills.

expired job post

1569 2nd Ave, New York, NY 10028, USA