Operations Assistant

What we are offering:
- Up-to 19k per annum.
- 33 days (inclusive of 8 bank holidays) holiday per annum.
- An employer contribution pension.
- A life assurance scheme.
- An autonomous and creative working environment.
- Various internal and external training to ensure we remain industry leading.

We are seeking an Operations Assistant for our fixed-site in Farnborough to join our exciting and fast paced team. The role will be very client facing involving meeting customers to discuss their requirements and building a rapport with them to encourage repeat business.

The Operations Assistant will work closely with the Head Chef and General Manager to ensure that we fulfil exact client requirements. The Quality control of our food will be an essential part of the role as well as a complete hands on involvement in every part of the operation.

As Operations Assistant you will also be involved in:

• Assisting the Operations Supervisor in the daily operation for Inflight, Apron Cafe and hospitality
• Helping ensure all flights and hospitalities are delivered on time and with the correct catering to the highest standards
• Assisting in the confirmation and processing of all Inflight and hospitality orders as per company standards when required
• Supervising, guiding and assisting the Kitchen and FOH team as necessary
• Covering emails and phone calls from London on some evenings up to 21:00 in order to confirm orders for the next day.
• Responding to the demands of the operation as and when required
• Ensuring effective stock control
• Ensure all food safety and health and safety paperwork is complete for designated areas.
• Ensuring the effecting day to day running of the cafe
• Creating, amending, checking and issuing Inflight and hospitality quotes and orders when required
• Packing hospitality and Inflight and orders for dispatch and delivering on time and accurately.
• Receiving incoming telephone calls, assisting clients with queries and amendments
• Organising the replenishment of packaging and FOH stocks using Procure Wizard.
• To ensure that all production and associated areas are tidy, clean and hygienic at all times, installing a “clean as you go” practise and ensure all paperwork is complete.
• Any other reasonable duties as requested by management from time to time
• Be flexible in working hours, working days and workload – motivating team through busy periods to meet the demands of the business.
• Carry out office administration, purchasing and submit hospitality invoices.
• Ensure daily sales headlines are reported, stock take is conducted accurately on a monthly basis and orders per Apron and Inflight managed correctly.

What we are offering:
- Up-to 19k per annum.
- 33 days (inclusive of 8 bank holidays) holiday per annum.
- An employer contribution pension.
- A life assurance scheme.
- An autonomous and creative working environment.
- Various internal and external training to ensure we remain industry leading.

We are seeking an Operations Assistant for our fixed-site in Farnborough to join our exciting and fast paced team. The role will be very client facing involving meeting customers to discuss their requirements and building a rapport with them to encourage repeat business.

The Operations Assistant will work closely with the Head Chef and General Manager to ensure that we fulfil exact client requirements. The Quality control of our food will be an essential part of the role as well as a complete hands on involvement in every part of the operation.

As Operations Assistant you will also be involved in:

• Assisting the Operations Supervisor in the daily operation for Inflight, Apron Cafe and hospitality
• Helping ensure all flights and hospitalities are delivered on time and with the correct catering to the highest standards
• Assisting in the confirmation and processing of all Inflight and hospitality orders as per company standards when required
• Supervising, guiding and assisting the Kitchen and FOH team as necessary
• Covering emails and phone calls from London on some evenings up to 21:00 in order to confirm orders for the next day.
• Responding to the demands of the operation as and when required
• Ensuring effective stock control
• Ensure all food safety and health and safety paperwork is complete for designated areas.
• Ensuring the effecting day to day running of the cafe
• Creating, amending, checking and issuing Inflight and hospitality quotes and orders when required
• Packing hospitality and Inflight and orders for dispatch and delivering on time and accurately.
• Receiving incoming telephone calls, assisting clients with queries and amendments
• Organising the replenishment of packaging and FOH stocks using Procure Wizard.
• To ensure that all production and associated areas are tidy, clean and hygienic at all times, installing a “clean as you go” practise and ensure all paperwork is complete.
• Any other reasonable duties as requested by management from time to time
• Be flexible in working hours, working days and workload – motivating team through busy periods to meet the demands of the business.
• Carry out office administration, purchasing and submit hospitality invoices.
• Ensure daily sales headlines are reported, stock take is conducted accurately on a monthly basis and orders per Apron and Inflight managed correctly.