Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Manage administrative tasks within the office – replying to emails, research potential business opportunities and sharing them with the Sales Team for follow up.
• Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
• Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags
• Works with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
• Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
• Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.
• Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.
• Effectively develop relationships with key internal and external stakeholders.
• Create contracts as required for Corporate, FIT and Group proposals.
• Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.
• Follow all hotel and company processes and procedures.

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!

Are you passionate about delivering exceptional hospitality and eager to join a dynamic team at one of the world's leading hotel brands? We are currently recruiting for a dedicated individual to join our team. We believe in creating memorable experiences for our guests and we want our associates to be at their best: to care for their holistic wellbeing, to feel a sense of belonging, to know their co-workers are committed to a culture of respect and kindness.

What is in it for you: In addition to receiving a competitive salary and investment in your personal development, you will have access to an array of perks and discounts including:

• Free Meals on Duty: Enjoy complimentary meals while at work.
• Uniform Provided: A professional uniform is supplied for all employees.
• Explore Discounts: A Marriott Discount Card that offers benefits on hotel stays and F&B across 140 countries.
• Pension Scheme: Participation in The People’s Pension.
• Employee Assistance Programme: Free and confidential support for various challenges, including financial advice, stress, and health issues.
• Career Development: Opportunities for career growth and internal transfers within Marriott's global network.
• Training and Development: Access to training programs to enhance your skills and advance your career.

Responsibilities: Here's what your journey with us entails:

• Manage administrative tasks within the office – replying to emails, research potential business opportunities and sharing them with the Sales Team for follow up.
• Assist the team with VIP bedroom reservations as well as ensuring all appropriate alerts, traces and amenities are assigned.
• Assist the team when VIP FAM & Site Visits are due in by putting together sales packs and hotel gift bags
• Works with the Sales & Events Team to ensure all projects as assigned are completed with the highest degree of attention and keep to deadlines as set.
• Act as a resource for other hotel departments and key stakeholders when a request for brochures or sales information is requested.
• Use MGS, Marsha, Opera and internal programs to produce reports as and when required and requested.
• Keep apprised of hotel developments and ensure all collateral and correspondence is kept up-to-date.
• Effectively develop relationships with key internal and external stakeholders.
• Create contracts as required for Corporate, FIT and Group proposals.
• Effectively communicate all key information from Sales & Events Team to the hotel and key stakeholders.
• Follow all hotel and company processes and procedures.

• Follow all company and safety and security policies and procedures.
• Report maintenance needs, accidents, injuries, and unsafe work conditions to the manager.
• Complete safety training and certifications.
• Ensure uniform and personal appearance are clean and professional.
• Maintain confidentiality of proprietary information.
• Communicate with others using clear and professional language.
• Develop and maintain positive working relationships with others.
• Support the team to reach common goals.
• Listen and respond appropriately to the concerns of other employees.
• Ensure adherence to quality expectations and standards.

Note: This above description is not intended to establish a total definition of the job, but an outline of the duties. 

Preferred Qualifications:

• Education: High school diploma or G.E.D. equivalent.
• Related Work Experience: At least 1 year of related work experience in a customer service role.

Join us and be part of a team that values excellence, sustainability, and career growth. Apply today to start your journey with Marriott!