Are
you passionate about delivering exceptional hospitality and eager to join a
dynamic team at one of the world's leading hotel brands? We are currently
recruiting for a dedicated individual to join our team. We believe in creating
memorable experiences for our guests and we want our associates to be at their best:
to care for their holistic wellbeing, to feel a sense of belonging, to know
their co-workers are committed to a culture of respect and kindness.
What
is in it for you: In addition to
receiving a competitive salary and investment in your personal development, you
will have access to an array of perks and discounts including:
- Free Meals on
Duty: Enjoy complimentary meals while
at work.
- Uniform Provided: A professional uniform is supplied for all
employees.
- Explore Discounts: A Marriott Discount Card that offers
benefits on hotel stays and F&B across 140 countries.
- Pension Scheme: Participation in The People’s Pension.
- Employee Assistance
Programme: Free and confidential
support for various challenges, including financial advice, stress, and health
issues.
- Career
Development: Opportunities for
career growth and internal transfers within Marriott's global network.
- Training and
Development: Access to training
programs to enhance your skills and advance your career.
Responsibilities: Here's what your journey with us entails:
- Accounts
Receivable / Sales Ledger tasks.
- Revenue
Controls.
- Accounts
Payable / Commissions.
- General
Cashiering.
- Timeliness
and accuracy in recording and reporting.
- Verbally
communicate effectively with clients, suppliers, and co-workers.
- Work
flexible hours (weekend work may apply during month end / year end / late
shifts may be required to check floats).
- Ability
to follow procedures and LSOPs closely.
- Security
and safety in work habits.
- Complete
all direct billing ensuring correct back up is attached.
- Apply
all payments accurately, in a timely manner.
- Chase
all outstanding invoices, ensuring prompt payment in line with payment terms.
- Prepare
and issue the Daily E pack in line with SOPs and LSOPs – highlight issues and
trends to Finance Manager.
- Track
responses to E pack and forward to Finance Manager.
- Ensure
complimentary rooms for the night and previous night are issued for approval by
email daily and approval is granted as per LSOP on the day.
- Validate
CTAC commission on a daily basis and liaise with Shared Service Centre in
relation to changes and amendments to CTAC payments.
- Manage
Groups and Events commissions log, ensuring valid back up is received for all
commission accruals (i.e., contract).
- Reconcile
log monthly and post month end accruals in a timely manner, before P&L
reviews at month end.
- Provide
change to associates and managers as required.
- Manage
the process of surprise float checks as per standard, maintain records of
checks and outcomes/ follow ups.
- Ensure
security of all cash within your control at all times.
Safety and
Company Policies:
- Follow all company and
safety and security policies and procedures.
- Report maintenance needs,
accidents, injuries, and unsafe work conditions to the manager.
- Complete safety training
and certifications.
- Ensure uniform and
personal appearance are clean and professional.
- Maintain confidentiality
of proprietary information.
- Communicate with others
using clear and professional language.
- Develop and maintain
positive working relationships with others.
- Support the team to reach
common goals.
- Listen and respond
appropriately to the concerns of other employees.
- Ensure adherence to
quality expectations and standards.
Note: This above description is not intended to establish a
total definition of the job, but an outline of the duties.
Preferred Qualifications:
- Exceptional interpersonal and communication skills with the ability to interact effectively at all levels.
- Minimum of 1 year of experience in a similar role within the hospitality industry.
- Detail-oriented with a passion for delivering excellence in customer service.
Join us and be
part of a team that values excellence, sustainability, and career growth. Apply
today to start your journey with Marriott!