Host

We are looking for talented Hosts for Anything At All, our restaurant on the ground floor of the Graduate Hotel. Hosts are responsible for providing warm hospitality to guests, managing reservations and walk-in diners, helping to facilitate the flow of service throughout the night, and maintaining a general command of the food and beverage menu.

Working management at all levels to ensure superior guest service throughout service.

Reservations & Communication

• Maintains warmth and hospitality in all correspondence with guests
• Has strong working knowledge of Call Mom’s reservations software and reservations policy
• Encourages walk-ins and bar business
• Helps coordinate large party reservations, private dining requests, or special circumstances with management
• Maintain a warm, hospitable and friendly environment for guests and co-workers; this is the top priority
• Greet guests and determine the best way that we can take care of them: seat reservations, send guests to the bar, maintain a waitlist when necessary, all while constantly communicating with the guests
• Communicate all necessary guest information with the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc. 

Menu Knowledge 

• Maintain an understanding of Call Mom’s food menu and have the ability to clearly describe our offerings
• Have a grasp of Call Mom’s beverage program and be able to summarize our philosophy and identify our different offerings
• Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff

Station Set Up 

• Set up the host stand and dining room according to step by step guide and specifics laid out in the service manual
• Work with the rest of the service team to ensure that the dining room is fully set up in time, offering help to teammates as necessary

Brand

• Understand and communicate Call Mom’s values and brand philosophy to customers and staff and set the tone for a positive work environment
• Promote the Call Mom’s vision while establishing us as an innovator within our industry
• Actively involved in Call Mom’s publicity opportunities and community outreach
• Walks the talk with who we are and what we stand for internally and externally
• Brings to life a guest-centric vision with our retail operations

Additional Skills and Responsibilities

• Shows a desire to learn and develop within our company
• Demonstrates good organizational skills with an eye for detail
• Exude excellence in hospitality
• Passion for exceptional hospitality in food and beverage
• Ability to adapt and thrive in a fast-paced, entrepreneurial environment
• Self-driven, results-oriented, and with a passion for excellence
• Has lots of fun at work but is not afraid of putting in long hours when required
• Highly effective communicator through email, phone, video, and in person
• Up to date and passionate about culinary trends in the United States and abroad

Relevant Knowledge, Skills & Ability

• Excellent food and beverage knowledge
• Strong understanding of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong Understanding of POS and inventory systems
• Integrity, Initiative & follow through
• Desire and ability to learn and grow through feedback
• Problem Solving, Multi-Tasking & Delegation
• Excellent verbal & written communication
• Attention to detail

Requirements

• 1-year minimum experience as a Host in a restaurant or similar customer-facing capacity
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
• Ability to walk/stand for extended periods of time
• Ability to work nights, weekends, and holidays

Performs other duties as requested by Management 

Physical Demands and Work Environment

The work that restaurant cooks do is both physically and mentally demanding. They are on their feet much of the time.  Cooks typically work about forty hours a week. However, because the restaurant serves the public and is open seven days a week, cooks may work longer, irregular hours. 

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.

While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and the risk of electrical shock. The noise level in the work environment is moderate to loud.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. 

Meal Plan NYC LLC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

We are looking for talented Hosts for Anything At All, our restaurant on the ground floor of the Graduate Hotel. Hosts are responsible for providing warm hospitality to guests, managing reservations and walk-in diners, helping to facilitate the flow of service throughout the night, and maintaining a general command of the food and beverage menu.

Working management at all levels to ensure superior guest service throughout service.

Reservations & Communication

• Maintains warmth and hospitality in all correspondence with guests
• Has strong working knowledge of Call Mom’s reservations software and reservations policy
• Encourages walk-ins and bar business
• Helps coordinate large party reservations, private dining requests, or special circumstances with management
• Maintain a warm, hospitable and friendly environment for guests and co-workers; this is the top priority
• Greet guests and determine the best way that we can take care of them: seat reservations, send guests to the bar, maintain a waitlist when necessary, all while constantly communicating with the guests
• Communicate all necessary guest information with the team to set everyone up for success (allergy alerts, VIPs, special requests, celebrations, etc. 

Menu Knowledge 

• Maintain an understanding of Call Mom’s food menu and have the ability to clearly describe our offerings
• Have a grasp of Call Mom’s beverage program and be able to summarize our philosophy and identify our different offerings
• Understand different types of allergy restrictions and help communicate potential issues to floor and kitchen staff

Station Set Up 

• Set up the host stand and dining room according to step by step guide and specifics laid out in the service manual
• Work with the rest of the service team to ensure that the dining room is fully set up in time, offering help to teammates as necessary

Brand

• Understand and communicate Call Mom’s values and brand philosophy to customers and staff and set the tone for a positive work environment
• Promote the Call Mom’s vision while establishing us as an innovator within our industry
• Actively involved in Call Mom’s publicity opportunities and community outreach
• Walks the talk with who we are and what we stand for internally and externally
• Brings to life a guest-centric vision with our retail operations

Additional Skills and Responsibilities

• Shows a desire to learn and develop within our company
• Demonstrates good organizational skills with an eye for detail
• Exude excellence in hospitality
• Passion for exceptional hospitality in food and beverage
• Ability to adapt and thrive in a fast-paced, entrepreneurial environment
• Self-driven, results-oriented, and with a passion for excellence
• Has lots of fun at work but is not afraid of putting in long hours when required
• Highly effective communicator through email, phone, video, and in person
• Up to date and passionate about culinary trends in the United States and abroad

Relevant Knowledge, Skills & Ability

• Excellent food and beverage knowledge
• Strong understanding of Microsoft Office Suite (Excel, Word, Outlook, PowerPoint)
• Strong Understanding of POS and inventory systems
• Integrity, Initiative & follow through
• Desire and ability to learn and grow through feedback
• Problem Solving, Multi-Tasking & Delegation
• Excellent verbal & written communication
• Attention to detail

Requirements

• 1-year minimum experience as a Host in a restaurant or similar customer-facing capacity
• Ability to satisfactorily communicate in English with guests, management, and co-workers to their understanding
• Ability to walk/stand for extended periods of time
• Ability to work nights, weekends, and holidays

Performs other duties as requested by Management 

Physical Demands and Work Environment

The work that restaurant cooks do is both physically and mentally demanding. They are on their feet much of the time.  Cooks typically work about forty hours a week. However, because the restaurant serves the public and is open seven days a week, cooks may work longer, irregular hours. 

The description of the physical demands and the work environment characteristics here represent those that must be met by an employee to successfully perform and those employee encounters while performing the essential functions of this position.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.

While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and walk. The employee is occasionally required to sit; use hands to finger, handle, or feel; reach with hands and arms; climb or balance; and stoop, kneel, crouch, or crawl. The employee may frequently lift and/or move up to 25 pounds or more. Specific sensory abilities required by this job include sight, taste, smell, and hearing.

While performing the duties of this job, the employee is occasionally exposed to raw meat, moving mechanical parts, airborne particles, hazardous materials, and the risk of electrical shock. The noise level in the work environment is moderate to loud.

This job description in no way states or implies that these are the only duties to be performed by the employee(s) incumbent in this position.  Employees will be required to follow any other job-related instructions and to perform any other job-related duties requested by any person authorized to give instructions or assignments.

All duties and responsibilities are essential functions and requirements and are subject to possible modification to reasonably accommodate individuals with disabilities.  To perform this job successfully, the incumbents will possess the skills aptitudes, and abilities to perform each duty proficiently.  Some requirements may exclude individuals who pose a direct threat or significant risk to the health or safety of themselves or others.  The requirements listed in this document are the minimum levels of knowledge, skills, or abilities. 

Meal Plan NYC LLC is an equal opportunity employer and is committed to creating an inclusive environment for all employees. All qualified applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.