Swiss Post Solutions Inc
Sat, 01 Oct 2011 00:00:00 GMT -
Sun, 31 Mar 2019 00:00:00 GMT
Operate telephone switchboard to answer, screen and forward calls, providing information, taking<br>messages and scheduling appointments.<br>* Greet clients entering establishment, determine nature and purpose of visit, and direct or escort<br>them to specific destinations.<br>* Transmit information or documents to customers, using computer, mail, or facsimile machine.<br>* Hear and resolve complaints from customers and public.<br>* Maintain scheduling and event calendars.<br>* Schedule and confirm appointments for clients, customers, or supervisors.
Mon, 01 Sep 2008 00:00:00 GMT -
Mon, 31 Jan 2011 00:00:00 GMT
Prepared invoices, reports, memos, letters, financial statements and other documents, using word<br>processing, spreadsheet, database, or presentation software.<br>* Answered phone calls and direct calls to appropriate parties or take messages.<br>* Conducted research, compile data, and prepare papers for consideration and presentation by<br>executives, committees and boards of directors.<br>* Performed general office duties, such as ordering supplies, maintaining records management<br>database systems, and performing basic bookkeeping work.
Customer Service Representative
Verizon Wireless Inc
Sun, 01 Jun 2008 00:00:00 GMT -
Sun, 31 Aug 2008 00:00:00 GMT
Conferred with customers by telephone or in person to provide information about products and<br>services, to take or enter orders, cancel accounts, or to obtain details of complaints.<br>* Kept records of customer interactions and transactions, recording details of inquiries, complaints, and<br>comments, as well as actions taken.<br>* Checked to ensure that appropriate changes were made to resolve customers' problems.<br>* Determined charges for services requested, collect deposits or payments, or arrange for billing.
Health and Mental Hygiene
Mon, 01 Apr 2002 00:00:00 GMT -
Sun, 01 Jun 2008 00:00:00 GMT
Operated office machines, such as photocopiers and scanners, facsimile machines, voice mail systems,<br>and personal computers.<br>* Answered telephones, direct calls, and take messages.<br>* Maintain and update filing, inventory, mailing, and database systems, either manually or using a<br>computer.<br>* Communicated with customers, employees, and other individuals to answer questions, disseminate<br>or explain information, take orders, and address complaints.