Spa Coordinator

Austin Proper Hotel & Residences is seeking a Spa Coordinator for our Spa. This 32-story modern high-rise includes 244 rooms and a limited collection of 99 branded luxury residences and penthouse for sale. Amenities include two rooftop pools, wellness center and spa and three food & beverage destinations driven by McGuire Moorman Hospitality. 

Overview:
Reporting to the Spa Director and Lead Spa Coordinator, responsibilities and essential job functions include, but are not limited to the following:

Responsibilities:
• Adheres to policies of Proper Hospitality.
• Meets the needs of the guest at all times throughout the spa experience.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis according to CDC guidelines.
• Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner.
• Suggests to guests other beneficial treatments offered in the spa. Upsell products and services.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director or other management personnel about product needs.
• Completes all assigned side work.
• Attends all scheduled meetings & professional training.
• Reports any incidents or accidents to a member of the management team.

• Assist with cleanliness of Spa Locker and Fitness Rooms if needed.

• Perform other duties as directed, developed or assigned.

• Schedule spa services using spa booking system and follow of all procedures as outlined in the Spa Coordinator training manual.

Qualifications:
• Experience working in the spa industry between 1-2 years preferred
• Luxury hotel experience preferred
• Good verbal and written skills.
• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• Ability to stand for long periods.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
• The employee may occasionally lift and/or move up to 25 pounds.

• Excellent grooming standards

• Intermediate level skills with spreadsheets and word documents, experience with Microsoft Outlook preferred  

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all. 

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. 

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Austin Proper Hotel & Residences is seeking a Spa Coordinator for our Spa. This 32-story modern high-rise includes 244 rooms and a limited collection of 99 branded luxury residences and penthouse for sale. Amenities include two rooftop pools, wellness center and spa and three food & beverage destinations driven by McGuire Moorman Hospitality. 

Overview:
Reporting to the Spa Director and Lead Spa Coordinator, responsibilities and essential job functions include, but are not limited to the following:

Responsibilities:
• Adheres to policies of Proper Hospitality.
• Meets the needs of the guest at all times throughout the spa experience.
• Understands and uses universal precautions when providing services.
• Cleans and disinfects all equipment on a daily basis according to CDC guidelines.
• Maintains the highest level of product knowledge and has complete knowledge of all spa service presently offered. Understands the ingredients in products and can explain their benefits to guests. Answers guests’ questions in a knowledgeable and professional manner.
• Suggests to guests other beneficial treatments offered in the spa. Upsell products and services.
• Works assigned schedule and arrives and departs from their shift on time.
• Ensures that work areas are clean and set according to procedures.
• Informs Spa Director or other management personnel about product needs.
• Completes all assigned side work.
• Attends all scheduled meetings & professional training.
• Reports any incidents or accidents to a member of the management team.

• Assist with cleanliness of Spa Locker and Fitness Rooms if needed.

• Perform other duties as directed, developed or assigned.

• Schedule spa services using spa booking system and follow of all procedures as outlined in the Spa Coordinator training manual.

Qualifications:
• Experience working in the spa industry between 1-2 years preferred
• Luxury hotel experience preferred
• Good verbal and written skills.
• Availability When Facility Is Open: This could include nights, weekends, and holidays.
• Ability to stand for long periods.
• Medium Work: Exerting up to 50 pounds of force occasionally, and/or 20 pounds of force frequently, and/or up to 10 pounds of constantly to move objects.
• The employee may occasionally lift and/or move up to 25 pounds.

• Excellent grooming standards

• Intermediate level skills with spreadsheets and word documents, experience with Microsoft Outlook preferred  

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things, and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all. 

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category. 

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.