Description
Food and Beverage Supervisor is responsible for supervising the services of the complimentary evening reception in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Food and Beverage Supervisor, you would be responsible for supervising the services of the complimentary evening reception in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Supervise and train team members in all complimentary bar services and operations
• Assist management in the selection of new hires and with beverage controls
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Demonstrate knowledge of beers, wines, liquors, specialty cocktails, drink service and bar terminology
• Maintain cleanliness of the reception area and ensure equipment is well-maintained
• Ensure compliance with health, safety, sanitation, third-party liability, liquor laws and alcohol awareness standards and procedures
• Use proper cash handling and accounting procedures to total, process and collect payments from guests
• Create revenue-generating promotions
• Perform staff and additional duties, as required
What are we looking for?
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
EOE/AA/Disabled/Veterans
Job: Food and Beverage
Job Class: Full-time
Brand : Proper Hotels
Shift: Full Availability
Job Level: Supervisor/Team Leader
Food and Beverage Supervisor is responsible for supervising the services of the complimentary evening reception in the hotel’s continuing effort to deliver outstanding guest service and financial profitability.
What will I be doing?
As a Food and Beverage Supervisor, you would be responsible for supervising the services of the complimentary evening reception in the hotel’s continuing effort to deliver outstanding guest service and financial profitability. Specifically, you would be responsible for performing the following tasks to the highest standards:
• Supervise and train team members in all complimentary bar services and operations
• Assist management in the selection of new hires and with beverage controls
• Support and assist team members in handling guest inquiries and requests and in resolving guest complaints
• Demonstrate knowledge of beers, wines, liquors, specialty cocktails, drink service and bar terminology
• Maintain cleanliness of the reception area and ensure equipment is well-maintained
• Ensure compliance with health, safety, sanitation, third-party liability, liquor laws and alcohol awareness standards and procedures
• Use proper cash handling and accounting procedures to total, process and collect payments from guests
• Create revenue-generating promotions
• Perform staff and additional duties, as required
What are we looking for?
• Hospitality - We're passionate about delivering exceptional guest experiences.
• Integrity - We do the right thing, all the time.
• Leadership - We're leaders in our industry and in our communities.
• Teamwork - We're team players in everything we do.
• Ownership - We're the owners of our actions and decisions.
• Now - We operate with a sense of urgency and discipline
In addition, we look for the demonstration of the following key attributes:
• Quality
• Productivity
• Dependability
• Customer Focus
• Adaptability
EOE/AA/Disabled/Veterans
Job: Food and Beverage
Job Class: Full-time
Brand : Proper Hotels
Shift: Full Availability
Job Level: Supervisor/Team Leader
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