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Reservationist
Summary
Reservationist
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Experience | Minimum 1 year of experience |
| Location | 1615 Cahuenga Blvd, Los Angeles, CA 90028, USA |
| Category | Premium Casual |
| Cuisine | American |
Reservationist
Description
Beauty & Essex LA is looking for reservationists to join our team!
As the first representative guests often speak with when they want to make reservations or ask questions, reservationists must have strong customer service and communications skills and be organized and detail oriented to do their jobs properly.
Key Responsibilities:
• Taking and inputting reservations in OpenTable
• Answering incoming external and internal phone calls in a friendly and efficient manner.
• Responsible for processing all incoming reservations via phone, email, or through interdepartmental correspondence.
• Process any special guest requests and ensure guest reservations are updated accordingly.
• Maintains potential and current guest profile information.
• Follows up with any guest related questions or issues to assure guest satisfaction.
• Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time.
• Maintains a professional appearance and cordial attitude to all guests, employees, and staff members of the restaurant at all times.
• Process any special billing requests.
• Protect privacy of our guests and colleagues at all times.
Skills Required:
• An in-depth understanding of OpenTable and flow of service
• Ability to up-sell or cross-selling to our sister venues
• Willingness and desire to offer overwhelming and gracious hospitality!
If interested in joining a fast-paced and dynamic hospitality group, please reply to post with resume. We look forward to hearing from you!
EOE
Please no phone calls
As the first representative guests often speak with when they want to make reservations or ask questions, reservationists must have strong customer service and communications skills and be organized and detail oriented to do their jobs properly.
Key Responsibilities:
• Taking and inputting reservations in OpenTable
• Answering incoming external and internal phone calls in a friendly and efficient manner.
• Responsible for processing all incoming reservations via phone, email, or through interdepartmental correspondence.
• Process any special guest requests and ensure guest reservations are updated accordingly.
• Maintains potential and current guest profile information.
• Follows up with any guest related questions or issues to assure guest satisfaction.
• Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time.
• Maintains a professional appearance and cordial attitude to all guests, employees, and staff members of the restaurant at all times.
• Process any special billing requests.
• Protect privacy of our guests and colleagues at all times.
Skills Required:
• An in-depth understanding of OpenTable and flow of service
• Ability to up-sell or cross-selling to our sister venues
• Willingness and desire to offer overwhelming and gracious hospitality!
If interested in joining a fast-paced and dynamic hospitality group, please reply to post with resume. We look forward to hearing from you!
EOE
Please no phone calls
Beauty & Essex LA is looking for reservationists to join our team!
As the first representative guests often speak with when they want to make reservations or ask questions, reservationists must have strong customer service and communications skills and be organized and detail oriented to do their jobs properly.
Key Responsibilities:
• Taking and inputting reservations in OpenTable
• Answering incoming external and internal phone calls in a friendly and efficient manner.
• Responsible for processing all incoming reservations via phone, email, or through interdepartmental correspondence.
• Process any special guest requests and ensure guest reservations are updated accordingly.
• Maintains potential and current guest profile information.
• Follows up with any guest related questions or issues to assure guest satisfaction.
• Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time.
• Maintains a professional appearance and cordial attitude to all guests, employees, and staff members of the restaurant at all times.
• Process any special billing requests.
• Protect privacy of our guests and colleagues at all times.
Skills Required:
• An in-depth understanding of OpenTable and flow of service
• Ability to up-sell or cross-selling to our sister venues
• Willingness and desire to offer overwhelming and gracious hospitality!
If interested in joining a fast-paced and dynamic hospitality group, please reply to post with resume. We look forward to hearing from you!
EOE
Please no phone calls
As the first representative guests often speak with when they want to make reservations or ask questions, reservationists must have strong customer service and communications skills and be organized and detail oriented to do their jobs properly.
Key Responsibilities:
• Taking and inputting reservations in OpenTable
• Answering incoming external and internal phone calls in a friendly and efficient manner.
• Responsible for processing all incoming reservations via phone, email, or through interdepartmental correspondence.
• Process any special guest requests and ensure guest reservations are updated accordingly.
• Maintains potential and current guest profile information.
• Follows up with any guest related questions or issues to assure guest satisfaction.
• Strong ability to multi-task when needed as well as efficiency in the operating of multiple computer programs at a given time.
• Maintains a professional appearance and cordial attitude to all guests, employees, and staff members of the restaurant at all times.
• Process any special billing requests.
• Protect privacy of our guests and colleagues at all times.
Skills Required:
• An in-depth understanding of OpenTable and flow of service
• Ability to up-sell or cross-selling to our sister venues
• Willingness and desire to offer overwhelming and gracious hospitality!
If interested in joining a fast-paced and dynamic hospitality group, please reply to post with resume. We look forward to hearing from you!
EOE
Please no phone calls
Details
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Experience | Minimum 1 year of experience |
| Location | 1615 Cahuenga Blvd, Los Angeles, CA 90028, USA |
| Category | Premium Casual |
| Cuisine | American |
Skills
OpenTable Experience
Fast-Paced Experience
Customer Service
Strong Communication Skills
By applying you confirm you have these skills.
Beauty & Essex Los Angeles
American
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Experience | Minimum 1 year of experience |
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1615 Cahuenga Blvd, Los Angeles, CA 90028, USA