Salary | Competitive salary |
Schedule | Full Time |
Location | 114 E 6th St, Cincinnati, OH 45202, USA |
Concierge | $20-$25/hour
DESCRIPTION
Domo is seeking an experienced customer service representative!
Boca Restaurant Group lives and breathes for the idea of BPA — Blowing People Away. Founded by David Falk in 2001 with the opening of his flagship restaurant, Boca, BRG continues to set the standard for culinary excellence with three distinctly unique restaurant concepts, Boca, Sotto, Nada, & our delivery concept, Domo.
We are seeking highly motivated individuals with a passion for service, & hospitality. We are eager to invite you into our culture of BPA.
Responsibilities
+ Provide guests with an amazing customer service experience
+ Uphold our highest standards of hospitality by being warm, courteous, and professional toward the guests at all times
+ Assist with recoveries, potentially outside of the normal work hours
+ After completing a comprehensive training program, the Concierge will coordinate between the guest and our team. The concierge will learn to route our deliveries and communicate with the drivers about their routes, as well as guests with any questions.
+ Execute duties in an efficient and attentive manner
+ Gather personal details about our guests to customize and data-mine for future BPA opportunities
Qualifications
+ Passionate about going above & beyond for guest experience
+ Work well in a team environment, as well as on your own.
+ Work with a sense of urgency
+ Maintain strong communication skills & demonstrate humility
+ Previous guest service experience, as well as 1+ year experience working with office computer programs in is preferred
Concierge | $20-$25/hour
DESCRIPTION
Domo is seeking an experienced customer service representative!
Boca Restaurant Group lives and breathes for the idea of BPA — Blowing People Away. Founded by David Falk in 2001 with the opening of his flagship restaurant, Boca, BRG continues to set the standard for culinary excellence with three distinctly unique restaurant concepts, Boca, Sotto, Nada, & our delivery concept, Domo.
We are seeking highly motivated individuals with a passion for service, & hospitality. We are eager to invite you into our culture of BPA.
Responsibilities
+ Provide guests with an amazing customer service experience
+ Uphold our highest standards of hospitality by being warm, courteous, and professional toward the guests at all times
+ Assist with recoveries, potentially outside of the normal work hours
+ After completing a comprehensive training program, the Concierge will coordinate between the guest and our team. The concierge will learn to route our deliveries and communicate with the drivers about their routes, as well as guests with any questions.
+ Execute duties in an efficient and attentive manner
+ Gather personal details about our guests to customize and data-mine for future BPA opportunities
Qualifications
+ Passionate about going above & beyond for guest experience
+ Work well in a team environment, as well as on your own.
+ Work with a sense of urgency
+ Maintain strong communication skills & demonstrate humility
+ Previous guest service experience, as well as 1+ year experience working with office computer programs in is preferred
Salary | Competitive salary |
Schedule | Full Time |
Location | 114 E 6th St, Cincinnati, OH 45202, USA |