Front of House Team Leader

Brewpoint!!!! Built on 5 generations of craft, is set to become Bedford’s predominate destination for drinkers and diners. Incorporating a bar, restaurant, tap room, roastery, shop and events space, guests will be able to experience exceptional modern beer and beyond!

Our aim is to become a unique marketplace for food where we can deliver amazing fresh dishes in a relaxed environment whilst providing diners with a real point of difference.

Standing proud just off the A6 in Fairhill - Bedford, we have plenty of outdoor seating with shelters and heating so guests can soak up the ambience while enjoying yummy food & drink with live entertainment on selective days.

Your role as Team Leader / Supervisor:

We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Team Leader duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

What we will offer you in return:

• Competitive hourly salary
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• Great working environment and great prospects!

Brewpoint!!!! Built on 5 generations of craft, is set to become Bedford’s predominate destination for drinkers and diners. Incorporating a bar, restaurant, tap room, roastery, shop and events space, guests will be able to experience exceptional modern beer and beyond!

Our aim is to become a unique marketplace for food where we can deliver amazing fresh dishes in a relaxed environment whilst providing diners with a real point of difference.

Standing proud just off the A6 in Fairhill - Bedford, we have plenty of outdoor seating with shelters and heating so guests can soak up the ambience while enjoying yummy food & drink with live entertainment on selective days.

Your role as Team Leader / Supervisor:

We are looking for a talented, motivated and passionate Front of House Team Leader to lead our team in delivering an exceptional customer experience and a mouth-watering food offering.

Team Leader duties include:

- Taking responsibility for the customer journey, ensuring their experience is second to none
- Taking accurate orders and working closely with kitchen staff
- Ensuring payments and receipts are correct
- Confidently recommending menu and drinks offerings
- Observing service and standards and reporting any incidents or issues
- Being a supportive and proactive leader

You will need to demonstrate:

- Previous Leadership experience in a hospitality or customer facing environment
- Enthusiasm and passion for food and beer
- The ability to deliver excellent customer service and great team work in a fast paced and pressurised environment
- A result driven and ambitious individual keen to develop your career and your teams

What we will offer you in return:

• Competitive hourly salary
• 28 days holiday
• Pension
• Food & Retail discounts
• Fun culture surrounded by a supportive team
• Great working environment and great prospects!