Hotel Engineer/Grounds Keeper

The Captain Whidbey is building a guest experience like no other resort in the PNW and the San Juan Islands area.

If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience in the Engineering department and around the property, we want to meet you.

Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.

MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS

Purpose of Position
To support the maintenance of Captain Whidbey's back of the house, front of the house and 6 acres of landscaping/grounds areas in accordance with Captain Whidbey standards by performing and managing the maintenance functions of the Hotel and its grounds.

Position Mission/Overview

As a valued team member with The Q Hotel Group and the Captain Whidbey, we focus on exceeding our guest's expectations and believe that “the answer is YES and if it’s not yes it’s YES, and if it’s still not yes its YES”.


Essential Job Functions/Responsibilities

 Work with lead engineer on preventative maintenance programs for all equipment, systems, guest-rooms, public areas and the hotel grounds
 Mows Lawns, waters grounds, performs various "landscaping related" duties, stocks fire place wood box's
 Performs any and all duties as required by Hotel GM and/or Head Engineer
 Ensuring all work is conducted in a safe and efficient manner
 Support capital improvement projects
 Work with outside contracts with support from Head Engineer and hotel GM
 Prioritize work orders and manage your projects and work load effectively
 Responsible and accountable for supporting the upkeep, repair and renovation of property
 Reports any hazards or injuries in the department or hotel and takes immediate action to correct
 Ensure record keeping is maintained to appropriate standards
 Deviations of hotel policies and procedures which come to the Engineering’s attention are reported to the General Manager.
 Supports periodic, walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight areas where need for improvement exists
 Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations
 Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
 Supports the properties preventative maintenance program

Position Expectations
 Achievement of customer satisfaction and expected property condition
 Completion of projects - on time and on budget
 Properly uniformed at all times, remembering that he/she is in view of our guests
 Works neat and respectfully (quiet, clean) when our guests are present

Required Position Skills

 Oral Communication
 Planning/Organizing
 Problem Solving
 Service Orientation
 Team Work

Education/Vocational Experience

The education, specialized training, required licenses or certifications and/or years of directly related experience required to enter this job:
• Minimum 1-2 years’ experience in the facilities management of related properties or
other comparable business (hospital/property management) preferably in the Hotel or Commercial office environment.
• Any licenses or permits required by law for specific job functions


The Q Hotel Group and Captain Whidbey are Equal Opportunity Employers and do not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.

The Q Hotel Group is a Seattle based management company of unique and distinctive, independent hotels. We are a collective of passionate hoteliers focused on having fun, creating an amazingly empowered team and assisting our owners to maximize the value of their assets. We focus on providing unparalleled service infused with local authenticity, care, warmth, empathy and creativity. Our dedication to a curated and authentic guest experience includes collaborative hospitality partnerships with local businesses that will contribute to the overall experience. We Truly believe in focusing on our staff first and our guests second. A happy and empowered team provides great experiences, great experiences in turn create happy guests. Come join our team!

The Captain Whidbey is building a guest experience like no other resort in the PNW and the San Juan Islands area.

If you fashion yourself a kind, honest, sincere and outgoing person, who would like to take pride in creating a unique and "only at Captain Whidbey" experience in the Engineering department and around the property, we want to meet you.

Located on the shores of Penn Cove on Whidbey Island, in the heart of Ebey’s Landing National Historic Reserve, Captain Whidbey has provided legendary island hospitality and dining since 1907. With 30 rooms, a new restaurant and bar concept, 6 beautiful acres and a dock for seaplanes, boats, and kayaks on Penn Cove, Captain Whidbey will become the coolest place to work on Whidbey.

MUST BE AVAILABLE TO WORK WEEKENDS AND HOLIDAYS

Purpose of Position
To support the maintenance of Captain Whidbey's back of the house, front of the house and 6 acres of landscaping/grounds areas in accordance with Captain Whidbey standards by performing and managing the maintenance functions of the Hotel and its grounds.

Position Mission/Overview

As a valued team member with The Q Hotel Group and the Captain Whidbey, we focus on exceeding our guest's expectations and believe that “the answer is YES and if it’s not yes it’s YES, and if it’s still not yes its YES”.


Essential Job Functions/Responsibilities

 Work with lead engineer on preventative maintenance programs for all equipment, systems, guest-rooms, public areas and the hotel grounds
 Mows Lawns, waters grounds, performs various "landscaping related" duties, stocks fire place wood box's
 Performs any and all duties as required by Hotel GM and/or Head Engineer
 Ensuring all work is conducted in a safe and efficient manner
 Support capital improvement projects
 Work with outside contracts with support from Head Engineer and hotel GM
 Prioritize work orders and manage your projects and work load effectively
 Responsible and accountable for supporting the upkeep, repair and renovation of property
 Reports any hazards or injuries in the department or hotel and takes immediate action to correct
 Ensure record keeping is maintained to appropriate standards
 Deviations of hotel policies and procedures which come to the Engineering’s attention are reported to the General Manager.
 Supports periodic, walk through/visual inspections of all property assets to determine condition, establish maintenance priorities and highlight areas where need for improvement exists
 Creates 100% guest satisfaction by providing Yes I Can! genuine hospitality and by exceeding guest expectations
 Gives personal attention, takes personal responsibility and uses teamwork when providing guest service
 Listens, apologizes with empathy, finds a solution and follows through when resolving guest problems
 Supports the properties preventative maintenance program

Position Expectations
 Achievement of customer satisfaction and expected property condition
 Completion of projects - on time and on budget
 Properly uniformed at all times, remembering that he/she is in view of our guests
 Works neat and respectfully (quiet, clean) when our guests are present

Required Position Skills

 Oral Communication
 Planning/Organizing
 Problem Solving
 Service Orientation
 Team Work

Education/Vocational Experience

The education, specialized training, required licenses or certifications and/or years of directly related experience required to enter this job:
• Minimum 1-2 years’ experience in the facilities management of related properties or
other comparable business (hospital/property management) preferably in the Hotel or Commercial office environment.
• Any licenses or permits required by law for specific job functions


The Q Hotel Group and Captain Whidbey are Equal Opportunity Employers and do not unlawfully discriminate on the basis of race, sex, age, color, religion, national origin, marital status, veteran status, disability status or any other basis prohibited by Federal, State, or local law.

The Q Hotel Group is a Seattle based management company of unique and distinctive, independent hotels. We are a collective of passionate hoteliers focused on having fun, creating an amazingly empowered team and assisting our owners to maximize the value of their assets. We focus on providing unparalleled service infused with local authenticity, care, warmth, empathy and creativity. Our dedication to a curated and authentic guest experience includes collaborative hospitality partnerships with local businesses that will contribute to the overall experience. We Truly believe in focusing on our staff first and our guests second. A happy and empowered team provides great experiences, great experiences in turn create happy guests. Come join our team!