Accessibility
Cuisine
Steakhouse
  • Summary
  • Description
  • Skills
Summary
Host
Salary To be discussed
Schedule Full Time
Start date Wed, 07 Aug 2019 16:00:00 GMT
Experience Minimum 1 year of experience
Location 413 W 14th St, New York, NY 10014, USA
Cuisine Steakhouse

Host


Description
The host plays a critical role in the guest experience, as he/she is the first and last person whom will
interact with our guests. By definition, a host is the person who receives or entertains other people as
guests. You are responsible for setting the tone!
• Responsible for welcoming and greeting all guests.
• Responsible for knowing restaurant and company information, including, but not limited to, hours of
• operations, directions, awareness of neighborhood, sister properties, and names and titles of
• corporate employees.
• Responsible for recognizing regular and VIP guests.
• Use personality and hospitality skills to provide a seamless and memorable guest experience.
• Dress professionally in clean and presentable attire, and never forgetting to wear a smile.
• Check guests in.
• Walk guests to tables and engage in conversation while doing so.
• Pull out chairs and present menus individually.
• Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management
• to help.
• Master the operations of the Open Table system.
• Complete all opening and closing sidework as assigned.
• Interact with fellow employees and guests in a cheerful, professional manner.
• Communicate with the Maitre’d any open tables, long waits, or guest issues.
• Courteously handle and apologize for any tables waiting past their reservation time.
• Welcome all guests with the same hospitality you would extend to guests in your home.
• Responsible for wishing all guests a warm farewell.
The host plays a critical role in the guest experience, as he/she is the first and last person whom will
interact with our guests. By definition, a host is the person who receives or entertains other people as
guests. You are responsible for setting the tone!
• Responsible for welcoming and greeting all guests.
• Responsible for knowing restaurant and company information, including, but not limited to, hours of
• operations, directions, awareness of neighborhood, sister properties, and names and titles of
• corporate employees.
• Responsible for recognizing regular and VIP guests.
• Use personality and hospitality skills to provide a seamless and memorable guest experience.
• Dress professionally in clean and presentable attire, and never forgetting to wear a smile.
• Check guests in.
• Walk guests to tables and engage in conversation while doing so.
• Pull out chairs and present menus individually.
• Listen to guests’ complaints and work to diffuse any unhappy guest situations. Utilize management
• to help.
• Master the operations of the Open Table system.
• Complete all opening and closing sidework as assigned.
• Interact with fellow employees and guests in a cheerful, professional manner.
• Communicate with the Maitre’d any open tables, long waits, or guest issues.
• Courteously handle and apologize for any tables waiting past their reservation time.
• Welcome all guests with the same hospitality you would extend to guests in your home.
• Responsible for wishing all guests a warm farewell.

Details
Salary To be discussed
Schedule Full Time
Start date Wed, 07 Aug 2019 16:00:00 GMT
Experience Minimum 1 year of experience
Location 413 W 14th St, New York, NY 10014, USA
Cuisine Steakhouse

Skills
Fine Dining Experience
OpenTable Experience
Fluent in English
By applying you confirm you have these skills.

expired job post

413 W 14th St, New York, NY 10014, USA