Summary
Reservationist
Salary |
Competitive salary |
Schedule |
Part Time,
Full Time
|
Experience |
Minimum 2
years
of experience
|
Location |
5556 NE 4th Ct, Miami, FL 33137, USA
|
Category |
Fine Dining |
Cuisine |
Latin American |
Description
The Restaurant Reservationist is responsible for taking and confirming
reservations, directing calls appropriately and delivering highest levels of
customer service.
Responsibilities:
- Accountable
for taking reservations for restaurant
- Increase
the occupancy and average spend of the Restaurant
- Maximize
use of table inventory
- Resolves
customer requests and questions
- Respond
to any guest concerns and ensure solutions are in the best interest of the
guest and the restaurant
- To
inform managers of any complaints / comments / perceived issues.
- Motivate
and exceed guest expectations
- Continuous
communication with FOH manager to discuss and relay any changes and
special requests for guests
- Ensure
consistent reporting to senior management
- Report,
analyze and drive business to ensure consistently busy days and services
Preferred Requirements:
- Minimum
2 years professional experience
- Expert
knowledge of guest information reservation system
- Must
possess excellent and effective verbal and written communication skills
- Strong
sales, interpersonal, and organizational skills
- Proficiency
in Microsoft Office applications (Excel and Word)
- Able
to work in a fast-paced environment
- Multi-lingual
a plus
- Strong
leadership, interpersonal, communication, problem solving and creative
solution generation skills
The Restaurant Reservationist is responsible for taking and confirming
reservations, directing calls appropriately and delivering highest levels of
customer service.
Responsibilities:
- Accountable
for taking reservations for restaurant
- Increase
the occupancy and average spend of the Restaurant
- Maximize
use of table inventory
- Resolves
customer requests and questions
- Respond
to any guest concerns and ensure solutions are in the best interest of the
guest and the restaurant
- To
inform managers of any complaints / comments / perceived issues.
- Motivate
and exceed guest expectations
- Continuous
communication with FOH manager to discuss and relay any changes and
special requests for guests
- Ensure
consistent reporting to senior management
- Report,
analyze and drive business to ensure consistently busy days and services
Preferred Requirements:
- Minimum
2 years professional experience
- Expert
knowledge of guest information reservation system
- Must
possess excellent and effective verbal and written communication skills
- Strong
sales, interpersonal, and organizational skills
- Proficiency
in Microsoft Office applications (Excel and Word)
- Able
to work in a fast-paced environment
- Multi-lingual
a plus
- Strong
leadership, interpersonal, communication, problem solving and creative
solution generation skills
Translate
Details
Salary |
Competitive salary |
Schedule |
Part Time,
Full Time
|
Experience |
Minimum 2
years
of experience
|
Location |
5556 NE 4th Ct, Miami, FL 33137, USA
|
Category |
Fine Dining |
Cuisine |
Latin American |
Skills
Fine Dining Experience
OpenTable Experience
Fast-Paced Experience
By applying you confirm you have these skills.
CHICA - Miami
Latin American
Salary |
Competitive salary
|
Schedule |
Part Time,
Full Time
|
Experience |
Minimum 2
years
of experience
|
We use eVerify to confirm U.S. Employment eligibility.
We run background checks on all new hires in this position.
5556 NE 4th Ct, Miami, FL 33137, USA