Bartender

JOB TITLE:  Bartender

DEPARTMENT: Bar/Lounge

REPORTS TO: Bar/Lounge Manager, Head Bartender

GENERAL PURPOSE:

The role of the Bartender is to provide high quality beverages for customers both at the bar and at tables. Follow standards and policies set forth ensuring quality service and adherence to state regulations with service of alcohol and safety of guests as well as the business. 

MAIN DUTIES:

TO CONTRIBUTE TO THE PRODUCTION AND SERVICE OF BEVERAGES WITHIN THE VENUE.

Note: This is not an all-inclusive list. Additional duties may be assigned.

·         Ensures the highest beverage quality and service.

·         Adheres to company standards of service quality, preparation, and presentation.

·         Ensures guests are served in a timely matter.

·         To memorize all beverage recipes and food items, ensuring the ability to advise and recommend to guests.

·         Ensures readiness and makes priorities in case of last minute changes to reservations.

·          Adheres to all health, sanitation and food safety rules and regulations.

·          Ensures that all potential and real hazards are reported and reduced immediately.

·          Ensures that employees work in a safe manner that does not harm or injure self or others.

·         Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.

·          Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct.

·          Sets up for service by ensuring everything is set up for forecasted covers, special functions and all reservations.

·         To carry out any other duties as directed by Management and Head Office.

·         To study and memorize NZR Group guidelines, Employee handbook and Food guides.

·         To ensure that your service in the restaurant is the standard that the NZR Group has set.

·         To comply with the alcohol licensing laws.

·         To work collectively within a team, supporting other members and assisting management.

ACCOUNTABILITY:

·         Actively participate in assisting to achieve departmental goals and objectives and carry out assigned work by Managers and Supervisors.

·         Actively engage in your own personal development to benefit the business and improve your personal skills – reviews, annual appraisals, attending training and development courses.

·         Actively participate in weekly/monthly meetings that you are required to attend.

·         Actively participate in addressing complaints and resolving problems.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to:

·         Walk and stand for long periods of time

·         Kneel down and return to standing position adequately

·         Reach and grasp above shoulder height

·         Lift and/or move up to 25 lbs, sometimes over shoulder.

·         Repetitive bending and lifting of items.

·         Repetitive arm movements.

KNOWLEDGE, PERSONAL SKILLS & PREFERRED EXPERIENCE:

·         2 years' bar experience in high volume environment with craft & traditional cocktail experience

·         Excellent command of English language (Written and spoken).

·         Ability to communicate with customers and peers with a friendly and positive attitude.

·         Self-motivated, continuously seeking to succeed and progress in career within the company.

·         Extremely flexible and committed.

·         Lively, enthusiastic and confident.

·         Ability to handle difficult situations successfully.

·         Good organizational skills.

JOB TITLE:  Bartender

DEPARTMENT: Bar/Lounge

REPORTS TO: Bar/Lounge Manager, Head Bartender

GENERAL PURPOSE:

The role of the Bartender is to provide high quality beverages for customers both at the bar and at tables. Follow standards and policies set forth ensuring quality service and adherence to state regulations with service of alcohol and safety of guests as well as the business. 

MAIN DUTIES:

TO CONTRIBUTE TO THE PRODUCTION AND SERVICE OF BEVERAGES WITHIN THE VENUE.

Note: This is not an all-inclusive list. Additional duties may be assigned.

·         Ensures the highest beverage quality and service.

·         Adheres to company standards of service quality, preparation, and presentation.

·         Ensures guests are served in a timely matter.

·         To memorize all beverage recipes and food items, ensuring the ability to advise and recommend to guests.

·         Ensures readiness and makes priorities in case of last minute changes to reservations.

·          Adheres to all health, sanitation and food safety rules and regulations.

·          Ensures that all potential and real hazards are reported and reduced immediately.

·          Ensures that employees work in a safe manner that does not harm or injure self or others.

·         Anticipates possible and probable hazards and conditions and either corrects them or takes action to prevent them from happening.

·          Keeps the highest standards of personal hygiene, dress, appropriate uniform, appearance, and conduct.

·          Sets up for service by ensuring everything is set up for forecasted covers, special functions and all reservations.

·         To carry out any other duties as directed by Management and Head Office.

·         To study and memorize NZR Group guidelines, Employee handbook and Food guides.

·         To ensure that your service in the restaurant is the standard that the NZR Group has set.

·         To comply with the alcohol licensing laws.

·         To work collectively within a team, supporting other members and assisting management.

ACCOUNTABILITY:

·         Actively participate in assisting to achieve departmental goals and objectives and carry out assigned work by Managers and Supervisors.

·         Actively engage in your own personal development to benefit the business and improve your personal skills – reviews, annual appraisals, attending training and development courses.

·         Actively participate in weekly/monthly meetings that you are required to attend.

·         Actively participate in addressing complaints and resolving problems.

PHYSICAL DEMANDS:

While performing the duties of this job, the employee is regularly required to:

·         Walk and stand for long periods of time

·         Kneel down and return to standing position adequately

·         Reach and grasp above shoulder height

·         Lift and/or move up to 25 lbs, sometimes over shoulder.

·         Repetitive bending and lifting of items.

·         Repetitive arm movements.

KNOWLEDGE, PERSONAL SKILLS & PREFERRED EXPERIENCE:

·         2 years' bar experience in high volume environment with craft & traditional cocktail experience

·         Excellent command of English language (Written and spoken).

·         Ability to communicate with customers and peers with a friendly and positive attitude.

·         Self-motivated, continuously seeking to succeed and progress in career within the company.

·         Extremely flexible and committed.

·         Lively, enthusiastic and confident.

·         Ability to handle difficult situations successfully.

·         Good organizational skills.