Host/Hostess

Chotto Matte, international restaurant group from London, is looking for Hostess/Host to join its team.

Take on the opportunity to become a part of a diverse, inclusive and passionate team that puts extraordinary culinary experience and customer service at the forefront. Chotto Matte is on a mission to provide the very best of Peruvian and Japanese cuisine to a modern audience in a vibrant and contemporary environment.

The home of Chotto Matte, NZR Group was founded in 2013 by renowned restauranteur Kurt Zdesar. After the success of the London flagship, Chotto Matte now counts two other restaurants in Toronto and Miami. With a further two sites in Doha & Riyadh opening in 2022 and extensive expansion plans in the works, Chotto Matte’s journey is just getting started.

We are passionate about people and uncompromising on quality. Chotto Matte prides itself on service and a unique dining experience that continues to delight our customers. Chotto Matte staff members benefit from fast-track career progression and supportive training initiatives, along with some great advantages, such as access to Perkbox with hundreds of discounts and Perkbox Medical with 24/7 access to fully qualified UK doctors.

We are looking for like-minded and enthusiastic individuals to make a role their own, challenge us as a business and ultimately strive to make our venues the very best they can be.

So if that sounds like you, we’d love to hear from you.  

WHAT WE OFFER:

·            Competitive salary

·            Fast-track career progression and training

·            28 Days paid holiday per year, inclusive of Bank Holidays

·            On duty meals every day of the week

·            Staff discount across all Chotto Matte restaurants

·            Perkbox Medical, gives you 24/7 access to fully qualified UK doctors. Doctors can provide private prescriptions immediately after your consultation and sort NHS repeat prescriptions – both can be collected from your local pharmacy and delivered to your home or office.

·            Perkbox discounts – access to hundreds of discounts on food, drink, shopping, cinema tickets and much more

·            Perkbox freebies - you’ll get a number of freebies such as access to free online exercise and yoga classes, an Employee Support Hub with 24/7 access to qualified therapists and plenty of competitions to enter!

·            Staff recognition and incentives.

·            People’s Pension scheme contribution after 3 months.

·            Recommend a friend scheme with great bonuses per individual referral.

GENERAL PURPOSE: 

The role of Hostess is customer facing, you will greet guests, check and take reservations and assist in planning of special events. Your service will be to the highest quality and professionalism. To engage with guests, giving product information and advice. To take part in cloakroom duties and assist guests when they are leaving the venue.

GENERAL DUTIES: 

·       Maintains own working area, materials, and company property clean, tidy and in good shape; reports defective materials and equipment to management.  

·       Attend any meeting or training session as required by Management.  

·       Maintains a safe and hygienic work environment.  

·       Is conversant and complies with:  

1.       The company fire and health and safety procedures  

2.       The company security procedures  

3.       The property facilities  

4.       Licensing regulations  

5.       Operation standards and departmental procedures

ACCOUNTABILITY: 

·       Actively participate in assisting to achieve departmental goals and objectives and carry out assigned work by Managers and Supervisors.  

·       Actively engage in your own personal development to benefit the business and improve your personal skills – probationary period reviews, annual appraisals, attending training and development courses.  

·       Actively participate in weekly/monthly meetings that you are required to attend.  

·       Actively participate in addressing complaints and resolving problems.

PERSONAL SKILLS: 

·       1 years’ Reception/Host experience in hospitality.  

·       Excellent command of English language (Written and spoken).  

·       Sevenrooms knowledge or similar systems.

·       Ability to communicate with customers and peers with a friendly and positive attitude.  

·       Self-motivated, continuously seeking to succeed and progress in career within the company.  

·       Computer literate.

·       Extremely flexible and committed.  

·       Lively, enthusiastic and confident.  

·       Ability to handle difficult situations successfully.  

·       Good organizational skills. 

WORK ELIGIBILITY REQUIREMENTS:

·       UK resident.

·       Pre-Settlement or Settlement status, required to provide Share Code, or BRP (Biometric Residence Permit).

·       National Insurance Number.

Chotto Matte, international restaurant group from London, is looking for Hostess/Host to join its team.

Take on the opportunity to become a part of a diverse, inclusive and passionate team that puts extraordinary culinary experience and customer service at the forefront. Chotto Matte is on a mission to provide the very best of Peruvian and Japanese cuisine to a modern audience in a vibrant and contemporary environment.

The home of Chotto Matte, NZR Group was founded in 2013 by renowned restauranteur Kurt Zdesar. After the success of the London flagship, Chotto Matte now counts two other restaurants in Toronto and Miami. With a further two sites in Doha & Riyadh opening in 2022 and extensive expansion plans in the works, Chotto Matte’s journey is just getting started.

We are passionate about people and uncompromising on quality. Chotto Matte prides itself on service and a unique dining experience that continues to delight our customers. Chotto Matte staff members benefit from fast-track career progression and supportive training initiatives, along with some great advantages, such as access to Perkbox with hundreds of discounts and Perkbox Medical with 24/7 access to fully qualified UK doctors.

We are looking for like-minded and enthusiastic individuals to make a role their own, challenge us as a business and ultimately strive to make our venues the very best they can be.

So if that sounds like you, we’d love to hear from you.  

WHAT WE OFFER:

·            Competitive salary

·            Fast-track career progression and training

·            28 Days paid holiday per year, inclusive of Bank Holidays

·            On duty meals every day of the week

·            Staff discount across all Chotto Matte restaurants

·            Perkbox Medical, gives you 24/7 access to fully qualified UK doctors. Doctors can provide private prescriptions immediately after your consultation and sort NHS repeat prescriptions – both can be collected from your local pharmacy and delivered to your home or office.

·            Perkbox discounts – access to hundreds of discounts on food, drink, shopping, cinema tickets and much more

·            Perkbox freebies - you’ll get a number of freebies such as access to free online exercise and yoga classes, an Employee Support Hub with 24/7 access to qualified therapists and plenty of competitions to enter!

·            Staff recognition and incentives.

·            People’s Pension scheme contribution after 3 months.

·            Recommend a friend scheme with great bonuses per individual referral.

GENERAL PURPOSE: 

The role of Hostess is customer facing, you will greet guests, check and take reservations and assist in planning of special events. Your service will be to the highest quality and professionalism. To engage with guests, giving product information and advice. To take part in cloakroom duties and assist guests when they are leaving the venue.

GENERAL DUTIES: 

·       Maintains own working area, materials, and company property clean, tidy and in good shape; reports defective materials and equipment to management.  

·       Attend any meeting or training session as required by Management.  

·       Maintains a safe and hygienic work environment.  

·       Is conversant and complies with:  

1.       The company fire and health and safety procedures  

2.       The company security procedures  

3.       The property facilities  

4.       Licensing regulations  

5.       Operation standards and departmental procedures

ACCOUNTABILITY: 

·       Actively participate in assisting to achieve departmental goals and objectives and carry out assigned work by Managers and Supervisors.  

·       Actively engage in your own personal development to benefit the business and improve your personal skills – probationary period reviews, annual appraisals, attending training and development courses.  

·       Actively participate in weekly/monthly meetings that you are required to attend.  

·       Actively participate in addressing complaints and resolving problems.

PERSONAL SKILLS: 

·       1 years’ Reception/Host experience in hospitality.  

·       Excellent command of English language (Written and spoken).  

·       Sevenrooms knowledge or similar systems.

·       Ability to communicate with customers and peers with a friendly and positive attitude.  

·       Self-motivated, continuously seeking to succeed and progress in career within the company.  

·       Computer literate.

·       Extremely flexible and committed.  

·       Lively, enthusiastic and confident.  

·       Ability to handle difficult situations successfully.  

·       Good organizational skills. 

WORK ELIGIBILITY REQUIREMENTS:

·       UK resident.

·       Pre-Settlement or Settlement status, required to provide Share Code, or BRP (Biometric Residence Permit).

·       National Insurance Number.