Are you ready to embark on a journey where every day offers a new adventure in elegance and excellence? Firmdale Hotels invites you to join our esteemed team at the iconic Dorset Square Hotel as a Room Attendant.

At Firmdale Hotels, we pride ourselves on providing unparalleled experiences for our guests, where every detail is meticulously crafted to create an atmosphere of sophistication and comfort. As a Room Attendant, you will play a pivotal role in maintaining the impeccable standards of our uniquely styled rooms, ensuring that each space is a haven of cleanliness and luxury.

Responsibilities:

• Execute cleaning and maintenance tasks with precision and care, adhering to our exacting standards.
• Collaborate seamlessly with fellow team members to ensure efficient operations and seamless guest experiences.
• Embrace the opportunity to work in an environment where no two rooms are alike, allowing for a dynamic and engaging workday.
• Uphold our commitment to exceptional customer service, anticipating and fulfilling the needs of our discerning guests with warmth and professionalism.
• Demonstrate exceptional attention to detail in every aspect of your work, from tidying to restocking amenities, to ensure that every guest feels truly pampered.
• Thrive in a fast-paced environment, demonstrating resilience and composure even under pressure.
• Utilise strong organizational and communication skills to prioritise tasks effectively and coordinate with colleagues to deliver flawless service.
• Cultivate a passion for excellence that drives you to consistently exceed expectations and contribute to the continued success of our renowned establishment

What You Need:

• Ability to thrive under pressure, maintaining composure and delivering results amidst dynamic demands.
• A demonstrated commitment to excellence, with an unwavering attention to detail that ensures every aspect of our guests' experience is flawless.
• A passion for providing unparalleled customer service, going above and beyond to create memorable moments for our guests.
• Strong organisational and communication skills, essential for collaborating effectively with colleagues to achieve our shared goals.
• A collaborative spirit, embracing the opportunity to work closely with a diverse team dedicated to delivering exceptional experiences.

• Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!

Are you ready to embark on a journey where every day offers a new adventure in elegance and excellence? Firmdale Hotels invites you to join our esteemed team at the iconic Dorset Square Hotel as a Room Attendant.

At Firmdale Hotels, we pride ourselves on providing unparalleled experiences for our guests, where every detail is meticulously crafted to create an atmosphere of sophistication and comfort. As a Room Attendant, you will play a pivotal role in maintaining the impeccable standards of our uniquely styled rooms, ensuring that each space is a haven of cleanliness and luxury.

Responsibilities:

• Execute cleaning and maintenance tasks with precision and care, adhering to our exacting standards.
• Collaborate seamlessly with fellow team members to ensure efficient operations and seamless guest experiences.
• Embrace the opportunity to work in an environment where no two rooms are alike, allowing for a dynamic and engaging workday.
• Uphold our commitment to exceptional customer service, anticipating and fulfilling the needs of our discerning guests with warmth and professionalism.
• Demonstrate exceptional attention to detail in every aspect of your work, from tidying to restocking amenities, to ensure that every guest feels truly pampered.
• Thrive in a fast-paced environment, demonstrating resilience and composure even under pressure.
• Utilise strong organizational and communication skills to prioritise tasks effectively and coordinate with colleagues to deliver flawless service.
• Cultivate a passion for excellence that drives you to consistently exceed expectations and contribute to the continued success of our renowned establishment

What You Need:

• Ability to thrive under pressure, maintaining composure and delivering results amidst dynamic demands.
• A demonstrated commitment to excellence, with an unwavering attention to detail that ensures every aspect of our guests' experience is flawless.
• A passion for providing unparalleled customer service, going above and beyond to create memorable moments for our guests.
• Strong organisational and communication skills, essential for collaborating effectively with colleagues to achieve our shared goals.
• A collaborative spirit, embracing the opportunity to work closely with a diverse team dedicated to delivering exceptional experiences.

• Competitive hourly rate of £15.50 to £17.00, inclusive of service charge.
• Access to Wagestream our financial wellbeing app. Stream your accrued earnings before pay day, benefit from everyday savings and real time financial coaching.
• Health cash plan (including contributions towards dental, optical, alternative and complementary therapies)
• Discounted cinema tickets, gym membership, travel, retailers and restaurants
• Complimentary meals on shift
• Referral bonus scheme for recommending top talent
• Flexible scheduling without split shifts
• Dry cleaning service for work attire and discounted personal dry cleaning
• Enhanced holiday allowance based on length of service
• Season ticket loan for convenient commuting
• Ongoing training, professional development, and fully funded English lessons
• Regular social events, team activities, and fitness sessions
• Benefits like cycle to work scheme and annual long service awards
• One allocated paid day per year for volunteering work
• Exclusive discounts at Design Hotels, staff sales, spa discounts, and product perks
• And much more!!