Accessibility
  • Summary
  • Description
  • Skills
Summary
Event Sales and Services Manager
Salary Competitive salary
Schedule Full Time
Experience Minimum 5 years of experience
Location 1100 S Broadway, Los Angeles, CA 90015, USA

Event Sales and Services Manager


Description
Downtown Los Angeles Proper Hotel is looking for a highly motivated Event Sales & Services Manager. This historic 148-room renovated Hotel with two restaurants, Event venues and a spectacular rooftop bar is scheduled to open in 2020 and will be the next exciting addition to the Proper Brand.

The Event Sales and Services Manager will be responsible for generating revenues within the markets assigned for restaurant and event space catering sales. The Event Sales and Services Manager will constantly work with the hotel and restaurant management and culinary teams to create compelling menus, coordinate timing of events and relay all necessary information and changes to maximize event profitability and ensure that client has the best event possible. The Event Sales and Services Manager is also responsible for the daily operations of the Event and Conference Services department.

Responsibilities
• Build and foster relationships with clients by creating and coordinating meetings and events
• Generate detailed group resumes and communicate with Hotel Department Heads
• Optimize room rental charges and event upsell opportunities
• Assist with the monthly forecasting and the annual budget process
• Handle special projects as requested by the Director of Sales & Marketing
• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
• Conduct event and meeting space site inspections, entertain both in house and off property, and maintain relationships thorough follow up methods.
• Proactively establish preferred partnerships with outside vendors to create benchmark standards, consistency in service and competitive pricing
• Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
• Ensure billing accuracy and conducts bill reviews with the clients prior to processing the final bill
• Manage group room blocks and meeting space for groups and events
• Lead formal pre-event and post-event meetings for small to average-sized assigned groups
• Develop and work from a quarterly action plan that encompasses Account Management, New Business Development and departmental profitability.

Requirements
• 3-5 years of hospitality experience in Sales/Events Operations
• Thorough knowledge of sales techniques including excellent selling and negotiating skills with strong market and account knowledge
• Creative and innovative, as well as proactive and customer-oriented
• Strong organizational and time management skills
• Excellent communication skills both written and oral
• Excellent knowledge of computers, specifically Opera, Delphi, Word, Excel and event management software and customer management platform
• Must have a Flexible work schedule

Education
Bachelor’s Degree required.

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.
Downtown Los Angeles Proper Hotel is looking for a highly motivated Event Sales & Services Manager. This historic 148-room renovated Hotel with two restaurants, Event venues and a spectacular rooftop bar is scheduled to open in 2020 and will be the next exciting addition to the Proper Brand.

The Event Sales and Services Manager will be responsible for generating revenues within the markets assigned for restaurant and event space catering sales. The Event Sales and Services Manager will constantly work with the hotel and restaurant management and culinary teams to create compelling menus, coordinate timing of events and relay all necessary information and changes to maximize event profitability and ensure that client has the best event possible. The Event Sales and Services Manager is also responsible for the daily operations of the Event and Conference Services department.

Responsibilities
• Build and foster relationships with clients by creating and coordinating meetings and events
• Generate detailed group resumes and communicate with Hotel Department Heads
• Optimize room rental charges and event upsell opportunities
• Assist with the monthly forecasting and the annual budget process
• Handle special projects as requested by the Director of Sales & Marketing
• Account prospecting, solicitation, and development via telephone, personal contact, outside calls, correspondence, email and other means of communication.
• Conduct event and meeting space site inspections, entertain both in house and off property, and maintain relationships thorough follow up methods.
• Proactively establish preferred partnerships with outside vendors to create benchmark standards, consistency in service and competitive pricing
• Prepare and present proposals and contracts both written and verbal in a prompt, accurate, profitable, pleasant and professional manner.
• Ensure billing accuracy and conducts bill reviews with the clients prior to processing the final bill
• Manage group room blocks and meeting space for groups and events
• Lead formal pre-event and post-event meetings for small to average-sized assigned groups
• Develop and work from a quarterly action plan that encompasses Account Management, New Business Development and departmental profitability.

Requirements
• 3-5 years of hospitality experience in Sales/Events Operations
• Thorough knowledge of sales techniques including excellent selling and negotiating skills with strong market and account knowledge
• Creative and innovative, as well as proactive and customer-oriented
• Strong organizational and time management skills
• Excellent communication skills both written and oral
• Excellent knowledge of computers, specifically Opera, Delphi, Word, Excel and event management software and customer management platform
• Must have a Flexible work schedule

Education
Bachelor’s Degree required.

Company Overview
Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category.

Proper Hospitality will consider qualified applicants with criminal histories in a manner consistent with local Fair Chance Hiring Ordinances.

Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 5 years of experience
Location 1100 S Broadway, Los Angeles, CA 90015, USA

Skills
Sales and Catering
Events
Luxury
By applying you confirm you have these skills.

expired job post

1100 S Broadway, Los Angeles, CA 90015, USA