Team Leader
Duff's Cakemix is an 'entertainment retail' concept offering do-it-yourself cake decorating experiences in a vibrant studio atmosphere. Our co-founder, Duff Goldman, is a chef and Food Network personality made famous on the hit tv show Ace of Cakes, and currently starring in several others, including Kids Baking Championship. Our mission is to help customers decorate cakes, celebrate life, share the love!
Why We Love Working Here:
• We are a start-up where everyone’s opinion matters.
• Our customers are passionate, we have over 140,000 Instagram followers.
• We love working in a creative, high energy work environment with a diverse group of positive, driven, and friendly people.
• We are growing fast, so there are a lot of opportunities for advancement!
• You will learn to decorate cakes!
What Does a Team Lead Do?
• Provides leadership with a high-energy, solution-oriented attitude.
• Assists the store manager in managing and developing team members.
• Creates an exceptional customer experience by hosting guests with genuine warmth and enthusiasm.
• Helps guests navigate the creative process.
• Uses empathy and creativity to address and resolve customer concerns or complaints.
• Manages and participates in prep work, cleaning, stocking and organizing.
Compensation and Benefits:
• $13.00-13.75/hour plus tips.
• Health insurance for employees working over 30 hours per week.
• 35% discount for employees, 15% discount for friends and family.
Schedule:
• Schedule 1: 5 days/wk, 8 hrs/day between 9am-9pm on Mon, Tue, Wed, Thurs and Sat (off on Fri and Sun).
• Schedule 2: 5 days/wk, 8 hrs/day between 9am-9pm on Mon, Tue, Fri, Sat, and Sun (off on Wed and Thurs).
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