Restaurant Manager

POSITION: RESTAURANT MANAGER
JOB TYPE: FULL TIME
EXPERIENCE: 3-5 YEARS

Position Summary

Estiatorio Milos is looking for a Restaurant Manager to join our new location, Hudson Yards!!

The Restaurant Manager will assist in facilitating the operation of Estiatorio Milos Hudson Yards. It will be incumbent upon the Restaurant Manager to foster an upscale environment with an emphasis on customer service. The Restaurant Manager will be responsible for coordinating day-to-day restaurant management operations, delivering superior food and beverage service and maximizing customer satisfaction, as well as responding efficiently and accurately to restaurant guests.

Relationships:
• Communicates, coordinates, and cooperates with all team members.
• Interacts with the restaurant guests, suppliers, job applicants, and other members of the local community as needed.

Duties & Responsibilities:
• Oversees the day-to-day operation of the restaurant to drive revenue and achieve the optimum profit and ensure the highest quality of service possible.
• Provide direction to staff, overseeing the dining room to be sure there is a balance of seating capacity.
• Delegate staff schedule
• Communicate and work closely with the Back of House team.
• Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively.
• Supervises and directs the prompt, efficient, and courteous service to all guests.
• Maintain high standards of quality, hygiene, health and safety for all employees and guests.
• Ensures that proper cash handling procedures are followed.
• Implements cost control procedures in order to maximize profitability.
• Controls and analyzes on an on-going basis the level of sales, costs, quality and presentation of food and beverage products, service standards, guest satisfaction, condition and cleanliness of the restaurant and its equipment.
• Conducts training when needed.
• Conducts daily briefings and participates in other meetings as needed to obtain optimal results.
• Keeps aware of trends, systems, practices, and equipment related to the hospitality industry through literature, exhibitions, and fairs as well as site visits.
• Performs related duties and special projects as needed.
• Appraise staff performance and provide feedback to improve productivity.
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it

Requirements
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience in a Fine-Dining establishment
• Extensive Food and Beverage Knowledge (F&B), with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Experience working with restaurant management software, like OpenTable.

POSITION: RESTAURANT MANAGER
JOB TYPE: FULL TIME
EXPERIENCE: 3-5 YEARS

Position Summary

Estiatorio Milos is looking for a Restaurant Manager to join our new location, Hudson Yards!!

The Restaurant Manager will assist in facilitating the operation of Estiatorio Milos Hudson Yards. It will be incumbent upon the Restaurant Manager to foster an upscale environment with an emphasis on customer service. The Restaurant Manager will be responsible for coordinating day-to-day restaurant management operations, delivering superior food and beverage service and maximizing customer satisfaction, as well as responding efficiently and accurately to restaurant guests.

Relationships:
• Communicates, coordinates, and cooperates with all team members.
• Interacts with the restaurant guests, suppliers, job applicants, and other members of the local community as needed.

Duties & Responsibilities:
• Oversees the day-to-day operation of the restaurant to drive revenue and achieve the optimum profit and ensure the highest quality of service possible.
• Provide direction to staff, overseeing the dining room to be sure there is a balance of seating capacity.
• Delegate staff schedule
• Communicate and work closely with the Back of House team.
• Builds relationships with the restaurant guests and provide customer support by resolving their complaints efficiently and effectively.
• Supervises and directs the prompt, efficient, and courteous service to all guests.
• Maintain high standards of quality, hygiene, health and safety for all employees and guests.
• Ensures that proper cash handling procedures are followed.
• Implements cost control procedures in order to maximize profitability.
• Controls and analyzes on an on-going basis the level of sales, costs, quality and presentation of food and beverage products, service standards, guest satisfaction, condition and cleanliness of the restaurant and its equipment.
• Conducts training when needed.
• Conducts daily briefings and participates in other meetings as needed to obtain optimal results.
• Keeps aware of trends, systems, practices, and equipment related to the hospitality industry through literature, exhibitions, and fairs as well as site visits.
• Performs related duties and special projects as needed.
• Appraise staff performance and provide feedback to improve productivity.
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it

Requirements
• Proven work experience as a Restaurant Manager, Restaurant General Manager, Hospitality Manager or similar role
• Proven customer service experience in a Fine-Dining establishment
• Extensive Food and Beverage Knowledge (F&B), with ability to remember and recall ingredients and dishes to inform customers and wait staff.
• Experience working with restaurant management software, like OpenTable.