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Assistant Front Office Manager
Summary
Assistant Front Office Manager
| Salary | Competitive salary |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | 1731 New Hampshire Ave NW, Washington, DC 20009, USA |
Assistant Front Office Manager
Description
Lyle takes the best of “home” and then makes it even better. It is somewhere you can make your own, be cared for and always feel welcome. Whether you’re a proud Washingtonian or a guest in our capital city, you’ll unwind in complete comfort throughout your time with us. However, that comfort is never at the expense of a style that is unique to Lyle: beyond the expected, but never over the top.
We’re not a stuffy, luxury hotel. This is our home and we want our guests to treat it like theirs. Whether an international business traveler or the local dropping by for some brunch—if we’re doing our job right—Lyle should feel like it was designed just for you.
We are looking for… Assistant Front Office Manager that is quietly confident, approachable, calm under pressure, authentic, and always looking to go above and beyond. Someone that knows the city and in their free time loves to explore and try new places. As we like to say, city insiders as we consider Lyle to be the heart of the neighborhood.
Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results.
Our ideal colleague thrives in a non-stop environment, has an open mind, a great sense of humor, loves finding solutions, working with a team, and proactively creating positive outcomes.
The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.
Who we are:
- We live and breathe the concept of heartfelt hospitality, offering polished by unobtrusive service.
- We make it a priority to make each guest feel content and comfortable during their time at Lyle.
- We do not overcomplicate; we keep it simple. Calm, but never dull.
- We live like locals, we strive to be a brilliant neighbor.
- We carefully and quietly consider our guest needs to create an authentic, warm Lyle experience.
- We are always empathetic and welcoming. Our doors are always open.
- There is no place like Lyle.
- Welcome guests in a warm, personable, sincere, and friendly manner
- Provide guest with information they inquire about (i.e. hotel information, nearest spa, etc.)
- Supervise the efficient operations of reception including check in/out procedures
- Communicate any relevant information to the Front Office Manager and the Concierge
- Ensure Front Office teams are fully prepared to work for the shift
- Anticipate guest’s needs, and create personal and memorable experience and solutions
- Collaborate and communicate with all departments to ensure seamless guest satisfaction
This position requires the following knowledge, skills and abilities
- Fun and welcoming personality is a MUST
- Leadership/managerial experience is preferred
- A minimum of 1 -2 years experience
- Ability to lead a team
- Excellent communication skills; both verbal and written
- Possess poise, elegance and calm demeanor in all situation
- Exceptional organizational skills
- Flexible schedule is required to meet the needs of the business
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Lyle takes the best of “home” and then makes it even better. It is somewhere you can make your own, be cared for and always feel welcome. Whether you’re a proud Washingtonian or a guest in our capital city, you’ll unwind in complete comfort throughout your time with us. However, that comfort is never at the expense of a style that is unique to Lyle: beyond the expected, but never over the top.
We’re not a stuffy, luxury hotel. This is our home and we want our guests to treat it like theirs. Whether an international business traveler or the local dropping by for some brunch—if we’re doing our job right—Lyle should feel like it was designed just for you.
We are looking for… Assistant Front Office Manager that is quietly confident, approachable, calm under pressure, authentic, and always looking to go above and beyond. Someone that knows the city and in their free time loves to explore and try new places. As we like to say, city insiders as we consider Lyle to be the heart of the neighborhood.
Our culture is entrepreneurial, team-oriented, creative, and unparalleled hospitality experiences underpins all that we do. We believe passion, a clear vision and best-in-class talent leads to extraordinary results.
Our ideal colleague thrives in a non-stop environment, has an open mind, a great sense of humor, loves finding solutions, working with a team, and proactively creating positive outcomes.
The ability to be adaptable, calm under pressure, resourceful and efficient is in your DNA.
Who we are:
- We live and breathe the concept of heartfelt hospitality, offering polished by unobtrusive service.
- We make it a priority to make each guest feel content and comfortable during their time at Lyle.
- We do not overcomplicate; we keep it simple. Calm, but never dull.
- We live like locals, we strive to be a brilliant neighbor.
- We carefully and quietly consider our guest needs to create an authentic, warm Lyle experience.
- We are always empathetic and welcoming. Our doors are always open.
- There is no place like Lyle.
- Welcome guests in a warm, personable, sincere, and friendly manner
- Provide guest with information they inquire about (i.e. hotel information, nearest spa, etc.)
- Supervise the efficient operations of reception including check in/out procedures
- Communicate any relevant information to the Front Office Manager and the Concierge
- Ensure Front Office teams are fully prepared to work for the shift
- Anticipate guest’s needs, and create personal and memorable experience and solutions
- Collaborate and communicate with all departments to ensure seamless guest satisfaction
This position requires the following knowledge, skills and abilities
- Fun and welcoming personality is a MUST
- Leadership/managerial experience is preferred
- A minimum of 1 -2 years experience
- Ability to lead a team
- Excellent communication skills; both verbal and written
- Possess poise, elegance and calm demeanor in all situation
- Exceptional organizational skills
- Flexible schedule is required to meet the needs of the business
Equal Employment Opportunity
Lore Group does not discriminate against employees or applicants for employment based upon race, color, religion, sex, national origin, age, disability, personal appearance, sexual orientation, gender identity or expression, marital status, family responsibilities, genetic information, matriculation, or political affiliation. We will make any reasonable effort to ensure that all applicants and employees receive equal opportunity in personnel matters, including recruiting, selection, training, placement, promotion, wages and benefits, transfers, terminations, and working conditions.
Details
| Salary | Competitive salary |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
| Location | 1731 New Hampshire Ave NW, Washington, DC 20009, USA |
Skills
Operations
hotel
Front Office
By applying you confirm you have these skills.
Lyle Washington DC - Front Office
| Salary | Competitive salary |
| Schedule | Full Time |
| Experience | Minimum 2 years of experience |
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1731 New Hampshire Ave NW, Washington, DC 20009, USA