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Certified Trainer

Category
Quick Casual
Cuisine
Hawaiian
Summary
Certified Trainer
Salary $12.5 / Hour
Plus Tips
Schedule Part Time
Experience Minimum 1 year of experience
Location 8803 State Line Rd, Kansas City, MO 64114, USA
Category Quick Casual
Cuisine Hawaiian

Certified Trainer

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Description
Certified Trainers help with the continued education of Team Members in their home restaurant as well as go to New Restaurant Openings and assist with training the newly hired staff. This is a very important position in our growing company and a huge responsibility. Must have clear and compelling communication in a group setting, positive and encouraging attitude, be a leader, become a kitchen and customer relations expert, self-motivated, and be a brand ambassador.

Guiding Principles

For our company to accomplish goals and deliver on its Vision and Values, we must ensure that our behavior is grounded in these Guiding Principles throughout our day-to-day interactions. It is ‘HOW’ we achieve our result that is important, not just the result.

  • People First – Acts with integrity. Treats everyone fairly and with dignity and respect. Is honest, straightforward and direct when dealing with everyone. Regularly recognizes achievements and contributions of others.
  • Power of the team – Respects and honors diversity across the organization. Works well as part of a team; systematically encourages and supports others. Is willing to perform any task necessary to get the job done.
  • Open Communication – Seeks first to understand, then to be understood. Actively challenges and discusses issues and then supports the final outcome. Is open to constructive feedback; is a good listener.
  • Focus & Accountability – Takes responsibility to fully understand what is expected of him/her/others. Honors commitments and takes responsibility for producing quality results. Effectively deals with problems and tenaciously pursues solutions.
  • Speed & Simplicity – Accomplishes work efficiently, accurately and in a timely manner. Uses innovation and creativity to simplify and streamline getting the job done. Recognizes and responds effectively to unexpected changes.
  • Excellence – Looks for a better way every day. Leads by example; is a good role model. Shows a willingness to challenge the rules; advocate for ‘Best Practices’. Is committed to being the best; takes risks and learns from mistakes.


Key Accountabilities 

Coach these areas every shift:

  • Daily Maintenance / Cleanliness
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Up to date with current processes
  • MIT Training Schedules - Training Staff

Job Essentials

  • Lead the trainee during the shift focused on following the training protocol
  • Becomes a subject matter expert in their area of the restaurant kitchen and guest relations
  • Maintains cleanliness and organization throughout their work area
  • Makes sure all food meets company food safety/quality regulations and is delicious
  • Recognizes a job well-done and lives the Hawaiian Bros culture
  • Provide feedback to all trainees regardless of level being trained
  • Exemplifies legendary guest service for the whole team 

At Hawaiian Bros, we expect our teammates to embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun.


Certified Trainers help with the continued education of Team Members in their home restaurant as well as go to New Restaurant Openings and assist with training the newly hired staff. This is a very important position in our growing company and a huge responsibility. Must have clear and compelling communication in a group setting, positive and encouraging attitude, be a leader, become a kitchen and customer relations expert, self-motivated, and be a brand ambassador.

Guiding Principles

For our company to accomplish goals and deliver on its Vision and Values, we must ensure that our behavior is grounded in these Guiding Principles throughout our day-to-day interactions. It is ‘HOW’ we achieve our result that is important, not just the result.

  • People First – Acts with integrity. Treats everyone fairly and with dignity and respect. Is honest, straightforward and direct when dealing with everyone. Regularly recognizes achievements and contributions of others.
  • Power of the team – Respects and honors diversity across the organization. Works well as part of a team; systematically encourages and supports others. Is willing to perform any task necessary to get the job done.
  • Open Communication – Seeks first to understand, then to be understood. Actively challenges and discusses issues and then supports the final outcome. Is open to constructive feedback; is a good listener.
  • Focus & Accountability – Takes responsibility to fully understand what is expected of him/her/others. Honors commitments and takes responsibility for producing quality results. Effectively deals with problems and tenaciously pursues solutions.
  • Speed & Simplicity – Accomplishes work efficiently, accurately and in a timely manner. Uses innovation and creativity to simplify and streamline getting the job done. Recognizes and responds effectively to unexpected changes.
  • Excellence – Looks for a better way every day. Leads by example; is a good role model. Shows a willingness to challenge the rules; advocate for ‘Best Practices’. Is committed to being the best; takes risks and learns from mistakes.


Key Accountabilities 

Coach these areas every shift:

  • Daily Maintenance / Cleanliness
  • Quality Food Production
  • Exceptional Customer Service
  • Safety and Security
  • Up to date with current processes
  • MIT Training Schedules - Training Staff

Job Essentials

  • Lead the trainee during the shift focused on following the training protocol
  • Becomes a subject matter expert in their area of the restaurant kitchen and guest relations
  • Maintains cleanliness and organization throughout their work area
  • Makes sure all food meets company food safety/quality regulations and is delicious
  • Recognizes a job well-done and lives the Hawaiian Bros culture
  • Provide feedback to all trainees regardless of level being trained
  • Exemplifies legendary guest service for the whole team 

At Hawaiian Bros, we expect our teammates to embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun.



Details
Salary $12.5 / Hour
Plus Tips
Schedule Part Time
Experience Minimum 1 year of experience
Location 8803 State Line Rd, Kansas City, MO 64114, USA
Category Quick Casual
Cuisine Hawaiian

Skills
Training Experience
By applying you confirm you have these skills.

8803 State Line Rd, Kansas City, MO 64114, USA