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Shift Manager

Category
Quick Casual
Cuisine
Hawaiian
Summary
Shift Manager
Salary $16 / Hour
Plus Tips
Schedule Full Time
Experience Minimum 2 years of experience
Location 8803 State Line Rd, Kansas City, MO 64114, USA
Category Quick Casual
Cuisine Hawaiian

Shift Manager

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Description

A Shift Manager provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Shift Managers may operate the restaurant independently from time to time with or without direct support from onsite upper management. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift 


Guiding Principles

For our company to accomplish goals and deliver on its Vision and Values, we must ensure that our behavior is grounded in these Guiding Principles throughout our day-to-day interactions. It is ‘HOW’ we achieve our result that is important, not just the result.

  • People First – Acts with integrity. Treats everyone fairly and with dignity and respect. Is honest, straightforward and direct when dealing with everyone. Regularly recognizes achievements and contributions of others.
  • Power of the team – Respects and honors diversity across the organization. Works well as part of a team; systematically encourages and supports others. Is willing to perform any task necessary to get the job done.
  • Open Communication – Seeks first to understand, then to be understood. Actively challenges and discusses issues and then supports the final outcome. Is open to constructive feedback; is a good listener.
  • Focus & Accountability – Takes responsibility to fully understand what is expected of him/her/others. Honors commitments and takes responsibility for producing quality results. Effectively deals with problems and tenaciously pursues solutions.
  • Speed & Simplicity – Accomplishes work efficiently, accurately and in a timely manner. Uses innovation and creativity to simplify and streamline getting the job done. Recognizes and responds effectively to unexpected changes.
  • Excellence – Looks for a better way every day. Leads by example; is a good role model. Shows a willingness to challenge the rules; advocate for ‘Best Practices’. Is committed to be the best; takes risks and learns from mistakes.

Key Accountabilities 

Manage these areas every shift: 

  • Internal Communication 
  • Inventory Management and organization 
  • Daily Maintenance / Cleanliness 
  • Managing Crew 
  • Quality Food Production 
  • Exceptional Customer Service 
  • Safety and Security 
  • Scheduling Deviations 
  • Training 

Job Essentials 

  • Lead the restaurant during a shift without supervision from a manager 
  • Delegate responsibilities to team and ensure they are exceeding guest expectations 
  • Ensures all our product is stocked & stored 
  • Becomes a subject matter expert in each area of the restaurant 
  • Maintains cleanliness and organization throughout the restaurant 
  • Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas 
  • Owns open, mid or close routines for the next shift 
  • Makes sure all food meets company food safety regulations and is super-delicious 
  • Recognizes a job well-done and lives the Hawaiian Bros culture 
  • Exemplifies legendary guest service for the whole team

At Hawaiian Bros, we expect our teammates to embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun.

A Shift Manager provides leadership to crew and other leads during a shift to ensure great quality, service and cleanliness to customers. Shift Managers may operate the restaurant independently from time to time with or without direct support from onsite upper management. Shift Managers perform a variety of tasks, which may include planning for each shift, monitoring performance during the shift, taking action to ensure the team is meeting Hawaiian Bros standards, monitoring safety, security, and profitability, and communicating with the next leader to help prepare him/her to run a great shift 


Guiding Principles

For our company to accomplish goals and deliver on its Vision and Values, we must ensure that our behavior is grounded in these Guiding Principles throughout our day-to-day interactions. It is ‘HOW’ we achieve our result that is important, not just the result.

  • People First – Acts with integrity. Treats everyone fairly and with dignity and respect. Is honest, straightforward and direct when dealing with everyone. Regularly recognizes achievements and contributions of others.
  • Power of the team – Respects and honors diversity across the organization. Works well as part of a team; systematically encourages and supports others. Is willing to perform any task necessary to get the job done.
  • Open Communication – Seeks first to understand, then to be understood. Actively challenges and discusses issues and then supports the final outcome. Is open to constructive feedback; is a good listener.
  • Focus & Accountability – Takes responsibility to fully understand what is expected of him/her/others. Honors commitments and takes responsibility for producing quality results. Effectively deals with problems and tenaciously pursues solutions.
  • Speed & Simplicity – Accomplishes work efficiently, accurately and in a timely manner. Uses innovation and creativity to simplify and streamline getting the job done. Recognizes and responds effectively to unexpected changes.
  • Excellence – Looks for a better way every day. Leads by example; is a good role model. Shows a willingness to challenge the rules; advocate for ‘Best Practices’. Is committed to be the best; takes risks and learns from mistakes.

Key Accountabilities 

Manage these areas every shift: 

  • Internal Communication 
  • Inventory Management and organization 
  • Daily Maintenance / Cleanliness 
  • Managing Crew 
  • Quality Food Production 
  • Exceptional Customer Service 
  • Safety and Security 
  • Scheduling Deviations 
  • Training 

Job Essentials 

  • Lead the restaurant during a shift without supervision from a manager 
  • Delegate responsibilities to team and ensure they are exceeding guest expectations 
  • Ensures all our product is stocked & stored 
  • Becomes a subject matter expert in each area of the restaurant 
  • Maintains cleanliness and organization throughout the restaurant 
  • Ensure proper set up and breakdown of the entire restaurant including dining room, restrooms, kitchen and prep areas 
  • Owns open, mid or close routines for the next shift 
  • Makes sure all food meets company food safety regulations and is super-delicious 
  • Recognizes a job well-done and lives the Hawaiian Bros culture 
  • Exemplifies legendary guest service for the whole team

At Hawaiian Bros, we expect our teammates to embody the Aloha spirit so we can help inspire our guests to do the same. That means ensuring a healthy work-life balance that lets you live in harmony with others and the natural world. As a company, we strive to act with honor, sharing gratitude, and positively impacting the communities we serve. In Hawaii, Ohana means family. And, when you come to work with us, you become part of a family that supports each other while having fun.


Details
Salary $16 / Hour
Plus Tips
Schedule Full Time
Experience Minimum 2 years of experience
Location 8803 State Line Rd, Kansas City, MO 64114, USA
Category Quick Casual
Cuisine Hawaiian

Skills
managerial skills
By applying you confirm you have these skills.

8803 State Line Rd, Kansas City, MO 64114, USA