Accessibility
Guest Services Manager
Summary
Guest Services Manager
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Experience | Minimum 2 years of experience |
| Location | 412 Royal Pkwy, Nashville, TN 37214, USA |
| Category | Hotel |
| Cuisine | American |
Guest Services Manager
Description
Responsible for ensuring guest satisfaction and product quality standards are met in accordance with Company and Brand standards. Develop and achieve a friendly atmosphere of superior guest service and product quality. Orient and train front desk staff in departmental roles and functions. Displays exemplary performance for staff to follow. Responsible for the short and long-term planning and daily operation of the front office and related areas. Maintain professionalism at all times. Possess technical knowledge and aptitude.
The mission of Platinum Management Services, LLC is to create value through ownership and operation of a portfolio of hotels. We strive to always . provide our guests with an exceptional experience.
The mission of Platinum Management Services, LLC is to create value through ownership and operation of a portfolio of hotels. We strive to always . provide our guests with an exceptional experience.
Responsible for ensuring guest satisfaction and product quality standards are met in accordance with Company and Brand standards. Develop and achieve a friendly atmosphere of superior guest service and product quality. Orient and train front desk staff in departmental roles and functions. Displays exemplary performance for staff to follow. Responsible for the short and long-term planning and daily operation of the front office and related areas. Maintain professionalism at all times. Possess technical knowledge and aptitude.
The mission of Platinum Management Services, LLC is to create value through ownership and operation of a portfolio of hotels. We strive to always . provide our guests with an exceptional experience.
The mission of Platinum Management Services, LLC is to create value through ownership and operation of a portfolio of hotels. We strive to always . provide our guests with an exceptional experience.
Details
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Experience | Minimum 2 years of experience |
| Location | 412 Royal Pkwy, Nashville, TN 37214, USA |
| Category | Hotel |
| Cuisine | American |
Skills
Excellent verbal and communication skills required.
Ability to attain and maintain ServSafe/Food handler/Server permit for Food and Beverage preparation and serving. Beverages may be inclusive of alcohol - location specific.
Clean Motor Vehicle Report (MVR) in order to drive property transportation vehicle. (If applicable at your location)
Be organized and work well in a fast-paced team environment.
Stand for an extended period of time.
Move, lift, carry, push, pull, and place object weighing less than or equal to 20 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling and stooping.
Have an outgoing personality.
Professional appearance and grooming must be adhered to at all times.
Self-starter with effective leadership skills.
Maintain professionalism at all times.
Work a flexible schedule.
High School Diploma required; College Degree is preferred.
Proficient with current technologies and software inclusive of business applications PMS, POS, MICROS (ERP a+) etc.
Proficient in English, Bi-lingual a plus.
Ability to attend and complete Company and Brand training. Travel may be required.
Brand Certifications preferred.
Two years’ experience in customer service.
2 years hospitality experience preferred. IHG, Marriott and/or Hilton experience a plus.
By applying you confirm you have these skills.
Hilton Garden Nashville Airport
American
| Salary | To be discussed |
| Schedule | Part Time, Full Time |
| Experience | Minimum 2 years of experience |
Share with Friends
412 Royal Pkwy, Nashville, TN 37214, USA