Accessibility
Category
Hotel
Cuisine
American
  • Summary
  • Description
  • Skills
Summary
Guest Services Representative
Salary To be discussed
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 412 Royal Pkwy, Nashville, TN 37214, USA
Category Hotel
Cuisine American

Guest Services Representative


Description
Welcome and acknowledge all guests in a professional manner in accordance with Company and
Brand standards. Responsible for ensuring guest satisfaction and product quality standards are
met via guest check in, check out, room reservations, changes and cancellations, guest requests,
etc. Must be able to multi-task professionally in a fast paced environment. Possess technical
knowledge and aptitude.

The mission of Platinum Management Services, LLC is to create value through ownership and operation of a portfolio of hotels. We strive to always . provide our guests with an exceptional experience.
Welcome and acknowledge all guests in a professional manner in accordance with Company and
Brand standards. Responsible for ensuring guest satisfaction and product quality standards are
met via guest check in, check out, room reservations, changes and cancellations, guest requests,
etc. Must be able to multi-task professionally in a fast paced environment. Possess technical
knowledge and aptitude.

The mission of Platinum Management Services, LLC is to create value through ownership and operation of a portfolio of hotels. We strive to always . provide our guests with an exceptional experience.

Details
Salary To be discussed
Schedule Part Time, Full Time
Experience Minimum 1 year of experience
Location 412 Royal Pkwy, Nashville, TN 37214, USA
Category Hotel
Cuisine American

Skills
Excellent verbal and communication skills required.
Proficient in English. Bi-lingual a plus.
Ability to attend and complete job and Brand training.
Stand for an extended period of time.
Move, lift, carry, push, pull, and place object weighing less than or equal to 20 pounds without assistance. Reach overhead and below the knees, including bending, twisting, pulling and stooping.
Have an outgoing personality.
Professional appearance and grooming must be adhered to at all times.
Uniforms must be worn according to Company and Brand standards.
High School Diploma required; College Degree is preferred.
Clean Motor Vehicle Report (MVR) in order to drive property transportation vehicle. (If applicable at your location).
Self-starter with effective leadership skills
Proficient with current technologies and software inclusive of business applications - PMS, POS, MICROS (ERP a+) etc. preferred
Ability to attain and maintain ServSafe/Food handler/Server permit for Food and Beverage preparation and serving. Beverages may be inclusive of alcohol - location specific. (If applicable per Company and Brand standards)
Ability to work a flexible shift
Be organized and work well in a fast paced team environment
Adaptable and willing to assist ither departments in time of need.
Previous hospitality experience preferred.
By applying you confirm you have these skills.

This Job is no longer available

412 Royal Pkwy, Nashville, TN 37214, USA