Guest Relations Manager

HOTEL INDIGO - GUEST RELATIONS MANAGER

Hotel Indigo Stratford upon Avon is at the heart of our fascinating neighbourhood and is surrounded by everything that this famous market town has to offer. Steeped in a history that roots back to medieval times, it was, of course, the great William Shakespeare who turned Stratford into a magnet for visitors around the world.

Are you out-going? Full of energy and enthusiastic? A natural-born storyteller? Are you passionate about leading a team and offering excellent customer service?

Are you creative? And will you communicate openly, think outside the box? and share ideas?

We have a fantastic new opportunity for a Guest Relations Manager to join our team. You will build connections with our guests and be imaginative to create wonderful memories. You will be someone who likes to get to know people, able to start a conversation and socialise with our guests and colleagues. You will be solving problems, and so will also need to be highly organised with excellent communication skills, both written and verbally.

What we are looking for

• Star Quality! You will be front and centre of our stage!
• Go out of your way to ensure our guests get to learn and discover our neighbourhood.
• Previous experience of working within a guest facing environment, ideally at supervisory level would be advantageous
• A working knowledge of all hotel operational departments
• Excellent customer service skills and a passion for exceeding guest expectations

What do I get in return …………………

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will also receive a benefits package that includes;

• Fantastic discounted hotel room rates for you, and your friends and family so everyone can enjoy a break away!
• Free meals on duty
• 50% off food & Beverage when staying at our hotels.
• Various other company Benefits, HSF/ Childcare vouchers/ Cycle to work scheme
• Incentive programmes
• Flexible working arrangements, as we know this will be important to you
• Employee friend referral scheme
• Pension - we will automatically enrol all our people into the Peoples Pension
• Duty Manager experience desirable, although training will be given
• Perkbox

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

If you feel you are the right candidate for the role as our Guest Relations Manager, apply now by clicking the button!

HOTEL INDIGO - GUEST RELATIONS MANAGER

Hotel Indigo Stratford upon Avon is at the heart of our fascinating neighbourhood and is surrounded by everything that this famous market town has to offer. Steeped in a history that roots back to medieval times, it was, of course, the great William Shakespeare who turned Stratford into a magnet for visitors around the world.

Are you out-going? Full of energy and enthusiastic? A natural-born storyteller? Are you passionate about leading a team and offering excellent customer service?

Are you creative? And will you communicate openly, think outside the box? and share ideas?

We have a fantastic new opportunity for a Guest Relations Manager to join our team. You will build connections with our guests and be imaginative to create wonderful memories. You will be someone who likes to get to know people, able to start a conversation and socialise with our guests and colleagues. You will be solving problems, and so will also need to be highly organised with excellent communication skills, both written and verbally.

What we are looking for

• Star Quality! You will be front and centre of our stage!
• Go out of your way to ensure our guests get to learn and discover our neighbourhood.
• Previous experience of working within a guest facing environment, ideally at supervisory level would be advantageous
• A working knowledge of all hotel operational departments
• Excellent customer service skills and a passion for exceeding guest expectations

What do I get in return …………………

We will give you a competitive salary and opportunities to learn new skills and grow your career. You will also receive a benefits package that includes;

• Fantastic discounted hotel room rates for you, and your friends and family so everyone can enjoy a break away!
• Free meals on duty
• 50% off food & Beverage when staying at our hotels.
• Various other company Benefits, HSF/ Childcare vouchers/ Cycle to work scheme
• Incentive programmes
• Flexible working arrangements, as we know this will be important to you
• Employee friend referral scheme
• Pension - we will automatically enrol all our people into the Peoples Pension
• Duty Manager experience desirable, although training will be given
• Perkbox

In line with the requirements of the Asylum and Immigration Act 1996, all applicants must be eligible to live and work in the UK. As part of the recruitment process, you will be asked to provide documented evidence of eligibility.

If you feel you are the right candidate for the role as our Guest Relations Manager, apply now by clicking the button!