Accessibility
Category
Premium Casual
Cuisine
American
  • Summary
  • Description
  • Skills
Summary
Assistant GM
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 919 E Main St, Mount Joy, PA 17552, USA
Category Premium Casual
Cuisine American

Assistant GM


Description
Join a company where fun is a major part of our FUN-dation! Here you make a difference in the community, make someone’s day & have fun while working some place great! Flexible schedules, competitive wages, 50% off meals, growth opportunities, generous PTO, free uniforms, gym membership reimbursement and health insurance.
Position Summary:

The Assistant General Manager shares the ultimate responsibility for customer happiness, quality of service, employee morale and the smooth operation of the restaurant with the General Manager. He or she shares responsibility for the overall financial health of the restaurant with the General Manager. Those with this position will also direct hiring, assignments, trainings, as well as motivation and termination of personnel. Oversees cleaning and maintenance of equipment and facilities and ensures that all health and safety regulations are adhered to.

~Major Responsibilities~

Personnel:

• Provides leadership to the management team and ensures consistency in implementing company policies and procedures.
• Anticipates future needs for employees and develops specific plans to obtain the appropriate number and types of employees necessary for our future success.
• Directs hiring, assignment, motivation, evaluation, disciplinary actions and termination of personnel. Oversees orientation and training of all new employees and the retraining of existing employees as required.
• Develops an honest and trustworthy relationship with all employees. Resolves employee conflicts with integrity and fairness. Respects each employee as an individual and encourages personal growth. Administers appropriate discipline when needed.
• Responsible for developing and posting work schedules and maintenance of accurate and complete employee files. Directs the activities of all personnel and coordinates staff responsibilities in all departments of the restaurant.
• Responsible for the training and development of future Assistant Managers for internal and external store promotions and GMTs.

Customer Service:

• Investigates and resolves food quality and service complaints. Responsible for providing customers with appropriate compensation and takes future preventive actions as appropriate.
• Provides leadership for providing each customer with an extraordinary dining experience with quality food, a fun atmosphere and friendly service. Facilitates additional customer service training when needed.

Financial:

• Generates, collects and reviews daily and weekly business reports completed by shift and assistant managers, for compliance with standards, to track and forecast sales, and to plan purchase of supplies and foodstuffs. Completes end of month reports as required.
• Achieves budgeted sales and maximizes profit. Maintains effective food and beverage controls. Supervises inventories and food and beverage costs.
• Reviews financial information such as sales and costs. Monitors budgets to ensure efficient operation and that expenditures stay within budget limitations. Takes action to correct any deviations from the budget.
Maintenance/Safety
• Inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.
• Ensures good safety practices of employees and guests throughout the restaurant. Maintains proper emergency and security procedures.
• Supervises cleaning and daily maintenance of equipment and arranges for repairs and other services through the maintenance department.

Other:

• Responsible for developing in-store and community marketing strategies and implementing advertising and promotional campaigns to increase sales.
• Takes an active role in company functions and encourages employee participation.
• Becomes an active partner with the communities where our employees work and live.
• Abides by all policies and procedures established by Isaac’s.
• Aids in the growth and development of other locations by performing training or covering management shifts, as needed.
• Assumes the role of “Acting General Manager” and provides leadership to the management team and ultimate decision-making capabilities when the General Manager is out of the store for extended periods of time.

~Job Specifications~

Education:

High school degree or equivalent required. Previous management experience is helpful. Must be able to speak, read, write and understand the primary language(s) of the work location and the guests who typically visit the work location. Must be able to perform simple mathematical calculations. Skills in Microsoft Outlook, Excel and Word are not required, though helpful. This position requires an ability to learn standard kitchen and food preparation procedures and organization. Must have knowledge of public health and sanitation regulations.

Experience:

Knowledge of service, food and beverage, generally involving a minimum of two (2) years restaurant management experience. Must possess good communication skills and be able to work with others. Must have the ability to make decisions and solve problems rapidly. Must be sensitive to the needs of the customer.
Join a company where fun is a major part of our FUN-dation! Here you make a difference in the community, make someone’s day & have fun while working some place great! Flexible schedules, competitive wages, 50% off meals, growth opportunities, generous PTO, free uniforms, gym membership reimbursement and health insurance.
Position Summary:

The Assistant General Manager shares the ultimate responsibility for customer happiness, quality of service, employee morale and the smooth operation of the restaurant with the General Manager. He or she shares responsibility for the overall financial health of the restaurant with the General Manager. Those with this position will also direct hiring, assignments, trainings, as well as motivation and termination of personnel. Oversees cleaning and maintenance of equipment and facilities and ensures that all health and safety regulations are adhered to.

~Major Responsibilities~

Personnel:

• Provides leadership to the management team and ensures consistency in implementing company policies and procedures.
• Anticipates future needs for employees and develops specific plans to obtain the appropriate number and types of employees necessary for our future success.
• Directs hiring, assignment, motivation, evaluation, disciplinary actions and termination of personnel. Oversees orientation and training of all new employees and the retraining of existing employees as required.
• Develops an honest and trustworthy relationship with all employees. Resolves employee conflicts with integrity and fairness. Respects each employee as an individual and encourages personal growth. Administers appropriate discipline when needed.
• Responsible for developing and posting work schedules and maintenance of accurate and complete employee files. Directs the activities of all personnel and coordinates staff responsibilities in all departments of the restaurant.
• Responsible for the training and development of future Assistant Managers for internal and external store promotions and GMTs.

Customer Service:

• Investigates and resolves food quality and service complaints. Responsible for providing customers with appropriate compensation and takes future preventive actions as appropriate.
• Provides leadership for providing each customer with an extraordinary dining experience with quality food, a fun atmosphere and friendly service. Facilitates additional customer service training when needed.

Financial:

• Generates, collects and reviews daily and weekly business reports completed by shift and assistant managers, for compliance with standards, to track and forecast sales, and to plan purchase of supplies and foodstuffs. Completes end of month reports as required.
• Achieves budgeted sales and maximizes profit. Maintains effective food and beverage controls. Supervises inventories and food and beverage costs.
• Reviews financial information such as sales and costs. Monitors budgets to ensure efficient operation and that expenditures stay within budget limitations. Takes action to correct any deviations from the budget.
Maintenance/Safety
• Inspects dining room, food receiving, preparation, production, and storage areas to ensure that health and safety regulations are adhered to at all times.
• Ensures good safety practices of employees and guests throughout the restaurant. Maintains proper emergency and security procedures.
• Supervises cleaning and daily maintenance of equipment and arranges for repairs and other services through the maintenance department.

Other:

• Responsible for developing in-store and community marketing strategies and implementing advertising and promotional campaigns to increase sales.
• Takes an active role in company functions and encourages employee participation.
• Becomes an active partner with the communities where our employees work and live.
• Abides by all policies and procedures established by Isaac’s.
• Aids in the growth and development of other locations by performing training or covering management shifts, as needed.
• Assumes the role of “Acting General Manager” and provides leadership to the management team and ultimate decision-making capabilities when the General Manager is out of the store for extended periods of time.

~Job Specifications~

Education:

High school degree or equivalent required. Previous management experience is helpful. Must be able to speak, read, write and understand the primary language(s) of the work location and the guests who typically visit the work location. Must be able to perform simple mathematical calculations. Skills in Microsoft Outlook, Excel and Word are not required, though helpful. This position requires an ability to learn standard kitchen and food preparation procedures and organization. Must have knowledge of public health and sanitation regulations.

Experience:

Knowledge of service, food and beverage, generally involving a minimum of two (2) years restaurant management experience. Must possess good communication skills and be able to work with others. Must have the ability to make decisions and solve problems rapidly. Must be sensitive to the needs of the customer.

Details
Salary To be discussed
Schedule Full Time
Experience Minimum 2 years of experience
Location 919 E Main St, Mount Joy, PA 17552, USA
Category Premium Casual
Cuisine American

Skills
Fast-Paced Experience
Team Player
Expert Communicator
Guest Service
By applying you confirm you have these skills.

expired job post

919 E Main St, Mount Joy, PA 17552, USA