•Answer telephones and give information to callers, take messages, or transfer calls to appropriate individuals.<br><br><br>•Receive payment by cash, credit cards, or automatic debits.<br><br><br>•Issue receipts, refunds, credits, or change due to customers.<br><br><br>•Assist customers by providing information and resolving their complaints.<br><br><br>•Count money in cash drawers at the beginning of shifts to ensure that amounts are correct and that there is adequate change.<br><br><br>•Reconcile all payments received by the end of the shift with the sales database.<br><br><br>•Greet customers entering establishments.<br><br><br>•Elevate other crew members and provide side-by-side training.<br><br><br>•Maintain a clean, presentable and fully-stocked dining room and restroom facility. <br><br><br>Perform table touches to ensure that guests are fully satisfied with their meals and find out what can be done to remediate any negative experiences. <br><br>

- Warmly greet the members and guests and inform them of the specials for the day<br>- Ensure an excellent dining experience for members and guests<br>Provide knowledgeable suggestions based on their requests and answer any questions about the menu and drinks<br>- Take and properly ring up guests' orders<br>- Serve appropriate silverware and accompanying items before arrival of the orders. <br>- Replenish bread, drinks and silverware as necessary. <br>- Close out and organize chits at the end of every shift.

•Accurately take customers’ orders and advertise any current deals or promotions. <br><br><br>•Properly assemble orders and ensure all items and condiments are included.<br><br><br>•Effectively multi-task by taking orders, receiving payments and communicating with other crew members while working in the drive-thru. <br><br><br>•Maintain high energy and speed at all times. <br><br><br>•Train new team members. <br><br>•Receive payments and ensure all cash is accounted for before and after each shift. <br><br><br><br>