Buffalo Wild Wings
Thu, 01 Nov 2018 00:00:00 GMT -
International Drive, FL<br>* Consistently provided professional, friendly and engaging service.<br>* Skillfully promoted items on beverages lists and restaurant specials.<br>* Delivered exceptional service by greeting and serving customers in a timely, friendly manner.<br>* Appropriately suggested additional items to customers to increase restaurant sales.<br>* Promptly served all food courses and alcoholic beverages to guests.<br>* Regularly checked on guests to ensure satisfaction with each food course and beverages.<br>* ServSafe Alcohol Certification by the National Restaurant Association.<br>* Top sales, and outstanding new Employee Award.
Puff N' Stuff Catering
Sat, 01 Sep 2018 00:00:00 GMT -
Thu, 31 Jan 2019 00:00:00 GMT
* Set up tables, linens, chairs, and serving stations for full service cater events.<br>* Maintained clean and organized dining area to facilitate workflows and minimize safety hazards.<br>* Greet and welcome guests and respond to specific request in courteous manner.<br>* Serve beverages and foods in designated order and quickly removed dishes at the end of course,<br>meal, or function; replenish beverages and check with guest to ensure satisfaction.<br>* Reset banquet as specified by supervisor to ensure readiness for other functions.<br>* Effectively communicated with kitchen staff regarding customer allergies dietary needs and other<br>special requests.<br>* Performed side work duties such as reloading and unloading catering trucks, vans in company<br>warehouse.
Hunts & Fish Club
Wed, 01 Jun 2016 00:00:00 GMT -
Mon, 30 Apr 2018 00:00:00 GMT
* Provided excellent standards of service to customers.<br>* Maintained knowledge of menu, various cuisines and wine.<br>* Engaged with and influenced guests' experience.<br><br><br><br><br>* Created aesthetically pleasing presentation of menu offerings.<br>* Served extremely large parties efficiently.<br>* Achieved top sales within one month of hire<br>* Ensured prompt and courteous attention to customer needs while providing superb overall customer<br>support<br>* Utilized organization skills to manage business resources, including time and money
Resort World Casino NYC
Sat, 01 Oct 2011 00:00:00 GMT -
Wed, 31 Jan 2018 00:00:00 GMT
* Assisting with opening and closing duties, such restocking the bar with garnishes, straws, and<br>napkins, ensuring that Bartenders have clean towels, glassware, etc.<br>* Ensuring bar is well- stocked with ice, liquor, wine, and beer.<br>* Checking taps and appliances to confirm that they are working properly, making minor repairs or<br>changing out kegs, if needed.<br>* Keeping the bar clean by wiping down surfaces, sweeping and mopping, removing soiled glassware,<br>scrubbing coolers and storage areas, and emptying trash receptacles.<br>* Learning about menu items and memorizing cocktail recipes. Taking orders, preparing drinks, bussing<br>tables, opening tabs, and processing payments during peak hours. Conducted store inventories.
Sun, 01 Nov 2009 00:00:00 GMT -
Tue, 31 Jan 2012 00:00:00 GMT
* Facilitated new hire orientation, through the development of individual training protocols.<br>* Acted as the liaison between manager and new hires.<br>* Conducted effective induction and orientation sessions to approximately 10-40 new hires, depending<br>on season.<br>* Reported to the district manager regarding all store and staff issues.<br>* Assigned employees to specific duties to best meet the needs of the store.<br>* Scheduled and led weekly store meetings for all employees.<br>* Examined merchandise to verify that it was correctly priced and displayed.<br>* Implemented a new ordering process an identified poor work habits to improve process<br>effectiveness. Conducted store inventories once per quarter.