Marriot Vacation Club
Fri, 01 Jan 2016 00:00:00 GMT -
Thu, 31 Dec 2020 00:00:00 GMT
* Directing, organizing, and assisting with service and preparation for all food and beverage activities,<br>ensuring specific standards of restaurant and hotel are met.<br>* Demonstrated creative sales approach with guest and clients, with focus on providing a memorable<br>experience and lasting relationship.<br>* Evaluating budgets, and financial performance, identifying potential revenue streams, developing<br>strategy to capture business opportunities.<br>* Integral duties with onboarding, leading, and coaching associates to ensure quality staffing and service<br>expectation are exceeded.<br>* Maintaining professional relationship with multiple department leads, integral to a smoothly running<br>hotel operation.
Declan Suites Hotel
Tue, 01 Jan 2013 00:00:00 GMT -
Sat, 31 Dec 2016 00:00:00 GMT
· Coordinating, and implementing service standards with team to ensure it's being maintained during<br>operations.<br>· Educating and leading team with compliance to health and safety regulations promoting a safe and<br>healthy work environment.<br>· Interacting with guest to ensure they have a remarkable experience.<br>· Administrative duties including closing reports, scheduling, payroll, and monthly reports, utilizing time<br>management to accomplish task.
Front Desk- PBX Operator
embassy suites hotel
Mon, 01 Jan 2007 00:00:00 GMT -
Wed, 31 Dec 2008 00:00:00 GMT
· Confirming guest check-ins/check-outs providing friendly service, standard of the hotel brand.<br>· Attending to guest inquires, resolving issues and complaint in an efficient time manner convenient for<br>the guest.<br>· Ability to adjust and keep composure during an influx of high-volume foot traffic at the lobby.<br><br><br><br><br>· Approachable attitude creating a helpful and inviting atmosphere for guest.