Ontario, CA <br> * Kept restaurant lobby, front counter and restrooms neat and clean throughout shift.<br> * Wiped down tables and equipment, swept and refilled stock.<br> * Served food quickly for positive guest experiences.<br> * Interacted pleasantly with guests to deliver quality customer service.<br> * Organized and restocked supplies to support operations and team productivity.<br> * Entered orders into computer system to send order details to kitchen, mentioning customers'<br> special requests and food allergies in person. <br> * Packed fast food products in approved containers, cups and bags

Houston, TX <br> * Monitored staff performance and addressed issues.<br> * Enforced customer service standards and resolved customer problems to uphold quality<br> service. <br> * Trained employees on additional job positions to maintain coverage of roles.<br> * Completed thorough opening, closing and shift change functions to maintain operational<br> standards each day. <br> * Led team meetings and one-on-one coaching sessions to continuously improve performance.