Salary | £65000 / Year |
Schedule | Full Time |
Experience | Minimum 2 years of experience |
Location | 3 Chapel Pl, London EC2A 3DQ, UK |
WHAT: Operations Director
WHEN: Asap
REPORTS TO: COO
SALARY: £65k
JOB DESCRIPTION
KERB is a membership organisation dedicated to the incubation and acceleration of London’s most innovative and delicious street food businesses. KERB runs exceptional street food markets, one-off food events, bars, workshops, consultancy, and has developed a successful corporate catering wing.
KERB Events are the go to street food provider to Superbloom at the Tower of London, Festival of Speed at Goodwood, delivering bar operations for Guns & Roses at Tottenham Hotspur, Elton John at Watford FC all the way to the magical Christmas Light Trail at Kew. We are the listed street food provider for events at some of the most iconic venues in London.
To oversee the day to day working and develop the operations of KERB Events. The Operations Director is responsible for identifying, analysing, implementing and maintaining effective methods across the business so that it runs to its maximum productivity.
When people choose KERB Events they should be thinking: proper food, great people, enhancers of space, flexible, great operators, relievers of stress/pain, knowledgeable, progressive, doers. It is the job of the Operations Director to ensure the effective delivery of this.
ROLES & RESPONSIBILITIES
OPERATIONS
To assume full responsibility for the day to day operations of KERB Events, including:
Team management, clear resource planning processes and career progression
Review of all current operational procedures, with a view to amend and create new processes where appropriate
Review current transport suppliers and logistical processes with a view to reduce cost across the business
Manage warehouse and distribution centre including managing the team
Ensure high quality of delivery across all KERB Events sites, events and activations
Manage supplier relationships and commercial agreements where appropriate
Working across departments to make sure that overarching operational procedures are being adhered to
Joining the dots of the operations and logistics of all departments
PRIVATE EVENTS
Review current private event systems, processes and communication internally between the private events and operations team
Review current private event systems, processes and communication to improve how information is disseminated externally to traders, clients and venues
Review how client tastings are currently being conducted and how we can professionalise and streamline these
FINANCIAL MANAGEMENT
Reviewing current financial systems and implementing cost control strategies across the business to maximise departmental profit
Responsible for all financial admin for Operations and Bars
Managing annual financial targets and KPI’s
Attending regular finance focused meetings and contributing to profit and loss forecasts on a monthly / quarterly basis
Meeting monthly with the Finance Director to discuss headlines, progress, targets and plans
Health & Safety
Review all H&S policies and delegate responsibilities
Ensure H&S systems are role appropriate, maintained and implemented to the highest standard
Review Ops teams H&S qualifications and training
MANAGEMENT OF THE BARS & OPS TEAM
Provide supportive and effective leadership and management of staff within areas of responsibility
1-1 meetings - Ensuring these happen regularly (ideally weekly) with those directly managing
Appraisals - held annually to ensure everyone is working productively and healthily
Ensuring each member of staff working in the team has a relevant job spec and at least annual objectives
Identifying and organising / delivering training with staff where required
Setting target / KPI related bonus initiatives, distributing effectively amongst the team and monitoring/reporting on a weekly/monthly basis
Tackling issues such as missed targets, behaviour and / or work within the team deemed unsatisfactory, informally and formally where appropriate
PERSON SPECIFICATION
Someone that has worked in hospitality, restaurants, events and bars would be a real bonus
Positive and flexible attitude, with the ability to think laterally and willing to problem solve
An interest in the street food industry and wider food scene of London
A hands-on person who can hit the ground running
An openness to rolling up your sleeves and pitching in from time to time on non-designated areas of the business - particularly on site
Full completion of each job to the end and clear explanation of delegated duties to others
Contributing to wider KERB plans in regular team meetings
WHAT: Operations Director
WHEN: Asap
REPORTS TO: COO
SALARY: £65k
JOB DESCRIPTION
KERB is a membership organisation dedicated to the incubation and acceleration of London’s most innovative and delicious street food businesses. KERB runs exceptional street food markets, one-off food events, bars, workshops, consultancy, and has developed a successful corporate catering wing.
KERB Events are the go to street food provider to Superbloom at the Tower of London, Festival of Speed at Goodwood, delivering bar operations for Guns & Roses at Tottenham Hotspur, Elton John at Watford FC all the way to the magical Christmas Light Trail at Kew. We are the listed street food provider for events at some of the most iconic venues in London.
To oversee the day to day working and develop the operations of KERB Events. The Operations Director is responsible for identifying, analysing, implementing and maintaining effective methods across the business so that it runs to its maximum productivity.
When people choose KERB Events they should be thinking: proper food, great people, enhancers of space, flexible, great operators, relievers of stress/pain, knowledgeable, progressive, doers. It is the job of the Operations Director to ensure the effective delivery of this.
ROLES & RESPONSIBILITIES
OPERATIONS
To assume full responsibility for the day to day operations of KERB Events, including:
Team management, clear resource planning processes and career progression
Review of all current operational procedures, with a view to amend and create new processes where appropriate
Review current transport suppliers and logistical processes with a view to reduce cost across the business
Manage warehouse and distribution centre including managing the team
Ensure high quality of delivery across all KERB Events sites, events and activations
Manage supplier relationships and commercial agreements where appropriate
Working across departments to make sure that overarching operational procedures are being adhered to
Joining the dots of the operations and logistics of all departments
PRIVATE EVENTS
Review current private event systems, processes and communication internally between the private events and operations team
Review current private event systems, processes and communication to improve how information is disseminated externally to traders, clients and venues
Review how client tastings are currently being conducted and how we can professionalise and streamline these
FINANCIAL MANAGEMENT
Reviewing current financial systems and implementing cost control strategies across the business to maximise departmental profit
Responsible for all financial admin for Operations and Bars
Managing annual financial targets and KPI’s
Attending regular finance focused meetings and contributing to profit and loss forecasts on a monthly / quarterly basis
Meeting monthly with the Finance Director to discuss headlines, progress, targets and plans
Health & Safety
Review all H&S policies and delegate responsibilities
Ensure H&S systems are role appropriate, maintained and implemented to the highest standard
Review Ops teams H&S qualifications and training
MANAGEMENT OF THE BARS & OPS TEAM
Provide supportive and effective leadership and management of staff within areas of responsibility
1-1 meetings - Ensuring these happen regularly (ideally weekly) with those directly managing
Appraisals - held annually to ensure everyone is working productively and healthily
Ensuring each member of staff working in the team has a relevant job spec and at least annual objectives
Identifying and organising / delivering training with staff where required
Setting target / KPI related bonus initiatives, distributing effectively amongst the team and monitoring/reporting on a weekly/monthly basis
Tackling issues such as missed targets, behaviour and / or work within the team deemed unsatisfactory, informally and formally where appropriate
PERSON SPECIFICATION
Someone that has worked in hospitality, restaurants, events and bars would be a real bonus
Positive and flexible attitude, with the ability to think laterally and willing to problem solve
An interest in the street food industry and wider food scene of London
A hands-on person who can hit the ground running
An openness to rolling up your sleeves and pitching in from time to time on non-designated areas of the business - particularly on site
Full completion of each job to the end and clear explanation of delegated duties to others
Contributing to wider KERB plans in regular team meetings
Salary | £65000 / Year |
Schedule | Full Time |
Experience | Minimum 2 years of experience |
Location | 3 Chapel Pl, London EC2A 3DQ, UK |