Order Fulfillment Analyst

Summary Description:

This position reports to the Senior Manager of Order Fulfillment and assists Business in providing timely updates of inventory locations, for their specific accounts in order to achieve Lacoste’s yearly shipping goals. It requires a multi skilled approach and understanding of our global platform. We require individuals who possess self-leadership and a high performance approach to their role. We are dedicated to delivering quality, value and exceptional customer service and operational support to our partners.

·        Inventory Management for specific accounts

·        Order allocation and pick ticket prioritization management

·        Collaborate with transportation, planning, 3PL team and shipping

·        Pick pool management

·        KPI reporting by channel (wholesale, retail, digital)

·        2-5 years' experience in customer service or operations required.

·        Strong computer skills required Microsoft Office Suite (Excel, PowerPoint, Outlook and Word).

·        Textile or footwear experience a plus.

·        Strong analytical skills and excellent communication skills needed.

·        Individual must be a well-organized, outgoing team player providing flexible support to meet departmental objectives and fostering a positive and motivating environment.

·        Able to prioritize assigned tasks and a very strong problem solver.

·        Adopt a pro-active approach to problem solving providing next-step solutions.

·        Maintain a professional working relationship with internal and external peers and customers.

·        Support decisions made by Management demonstrating a positive and flexible approach to changing business priorities.

Play as One Team:

• Showing respect towards everyone
• Commitment for the team’s work and decisions

Play with Elegance:

• Striving for excellence
• Treating others with fair play and humility

Play by Daring:

• Having the courage to speak up, experiment and take initiative
• To explore new opportunities

Play with Tenacity:

• Constantly seek continuous improvement
• Learning from our failures

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

* This job description is not intended to be exhaustive.  They can be changed orally or in writing at any time by the discretion of management.  We as Lacoste associates must also always ensure that all functions of our position are represented with our core values.

Summary Description:

This position reports to the Senior Manager of Order Fulfillment and assists Business in providing timely updates of inventory locations, for their specific accounts in order to achieve Lacoste’s yearly shipping goals. It requires a multi skilled approach and understanding of our global platform. We require individuals who possess self-leadership and a high performance approach to their role. We are dedicated to delivering quality, value and exceptional customer service and operational support to our partners.

·        Inventory Management for specific accounts

·        Order allocation and pick ticket prioritization management

·        Collaborate with transportation, planning, 3PL team and shipping

·        Pick pool management

·        KPI reporting by channel (wholesale, retail, digital)

·        2-5 years' experience in customer service or operations required.

·        Strong computer skills required Microsoft Office Suite (Excel, PowerPoint, Outlook and Word).

·        Textile or footwear experience a plus.

·        Strong analytical skills and excellent communication skills needed.

·        Individual must be a well-organized, outgoing team player providing flexible support to meet departmental objectives and fostering a positive and motivating environment.

·        Able to prioritize assigned tasks and a very strong problem solver.

·        Adopt a pro-active approach to problem solving providing next-step solutions.

·        Maintain a professional working relationship with internal and external peers and customers.

·        Support decisions made by Management demonstrating a positive and flexible approach to changing business priorities.

Play as One Team:

• Showing respect towards everyone
• Commitment for the team’s work and decisions

Play with Elegance:

• Striving for excellence
• Treating others with fair play and humility

Play by Daring:

• Having the courage to speak up, experiment and take initiative
• To explore new opportunities

Play with Tenacity:

• Constantly seek continuous improvement
• Learning from our failures

At Lacoste, we’re committed to building the best team we can. We hire for potential and support every team member through each step of their career development. Building a diverse, equitable, and inclusive space for our team to think differently and push the status quo is incredibly important to us; and we strive to use these guiding principles as the foundation for how we interact with each other, how we build our business, and how we hold ourselves accountable to our core values.

* This job description is not intended to be exhaustive.  They can be changed orally or in writing at any time by the discretion of management.  We as Lacoste associates must also always ensure that all functions of our position are represented with our core values.