Service Supervisor

We are looking for a friendly, enthusiastic, passionate and driven Kitchen Service Supervisor to join us in Le Pain Quotidien. We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu.

As a Kitchen Service Supervisor, you will support the Management Team in the running of the store - engaging and supporting the team whilst ensuring the service is running efficiently and profitably. You will be ensuring the standards are met, exceeded and delivered. You will be a Le Pain Quotidien Brand ambassador by demonstrating your product knowledge and genuine pride in what you do and outstanding guest care.

You’ll be a naturally positive and energetic person who enjoys engaging with people. You’ll have excellent communications skills, a passion for food, coffee, and guest care.

We care about people and love to see them grow.  We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests and our teams to enjoy each other’s company. 

What we offer

• Competitive pay.
• Participation in a non-contractual tronc scheme that can earn you between £2-£4 per hour depending on how busy your bakery is. 
• Great work-life balance. 
• Free, nutritious and organic meals while working. 
• Generous discounts when off duty. 
• Perkbox. 
• 28 days holidays.
• Study support and professional qualifications with an industry-leading Apprenticeship scheme. 
• Up to £200 cash reward for every recommended team member. 
• Up to £500 cash reward for every recommended manager. 
• In-house training academy offering an exciting portfolio of courses and development paths.  
• 6 monthly team survey
• Regular socials.
• Regular team and companywide incentives.  

Key Responsibilities

• To operate and be responsible for the supervision of BOH sections within the store.
• Ensures the smooth running of the kitchen along with exceptional service and excellent food quality. 
• To assist with keeping all controllable operational costs within the budgetary limits.
• To plan, organize and supervise the workload of the team. 
• To know, understand and be able to cover all sections within your area, setting high standards and be an example to the team.
• Ensure opening and closing procedures are followed to company standards.
• Monitor and minimise stock wastage through the correct ordering and receiving stock procedures, stock rotation and product labelling.
• Ensure correct stock levels of non-consumables are maintained through ordering controls.
• Undertake regular stock-takes as required

We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu.

Our Values

Quality

Because we care about our guests, we care about the food and drinks we serve. They should always be of the highest quality, just as our service and atmosphere. We also choose our hosts and partners based on their ability to contribute to our quality.

Authenticity

We care about our bakery heritage – and pass it on to our guests. That’s why we o"er them a genuine experience, with real food and sincere service in a warm and characterful interior created with authentic materials. We have been doing this for more than 30 years now, we have earned plenty of credibility.

Conviviality

We care about people. We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests to enjoy each other’s company. We want our hosts to be motivated by a sense of belonging. And we want our partners to feel as thrilled and involved as we do.

Simplicity

Convinced that less is more, we keep everything simple - from the amount of ingredients we use to the number of products on our menu and our interior choices. By omitting everything that is superfluous, we can stay true to our identity. Our simplicity is our strength.

We are looking for a friendly, enthusiastic, passionate and driven Kitchen Service Supervisor to join us in Le Pain Quotidien. We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu.

As a Kitchen Service Supervisor, you will support the Management Team in the running of the store - engaging and supporting the team whilst ensuring the service is running efficiently and profitably. You will be ensuring the standards are met, exceeded and delivered. You will be a Le Pain Quotidien Brand ambassador by demonstrating your product knowledge and genuine pride in what you do and outstanding guest care.

You’ll be a naturally positive and energetic person who enjoys engaging with people. You’ll have excellent communications skills, a passion for food, coffee, and guest care.

We care about people and love to see them grow.  We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests and our teams to enjoy each other’s company. 

What we offer

• Competitive pay.
• Participation in a non-contractual tronc scheme that can earn you between £2-£4 per hour depending on how busy your bakery is. 
• Great work-life balance. 
• Free, nutritious and organic meals while working. 
• Generous discounts when off duty. 
• Perkbox. 
• 28 days holidays.
• Study support and professional qualifications with an industry-leading Apprenticeship scheme. 
• Up to £200 cash reward for every recommended team member. 
• Up to £500 cash reward for every recommended manager. 
• In-house training academy offering an exciting portfolio of courses and development paths.  
• 6 monthly team survey
• Regular socials.
• Regular team and companywide incentives.  

Key Responsibilities

• To operate and be responsible for the supervision of BOH sections within the store.
• Ensures the smooth running of the kitchen along with exceptional service and excellent food quality. 
• To assist with keeping all controllable operational costs within the budgetary limits.
• To plan, organize and supervise the workload of the team. 
• To know, understand and be able to cover all sections within your area, setting high standards and be an example to the team.
• Ensure opening and closing procedures are followed to company standards.
• Monitor and minimise stock wastage through the correct ordering and receiving stock procedures, stock rotation and product labelling.
• Ensure correct stock levels of non-consumables are maintained through ordering controls.
• Undertake regular stock-takes as required

We’re a Belgian bakery and restaurant serving simple, wholesome and seasonal food. Le Pain Quotidien means “the daily bread” in French, and like our name suggests, we’re bakers at heart. Although our handmade, organic bread is how we got our start, we serve a variety of healthy options like organic coffee, pastries, eggs, tartines, soups, salads and desserts. At Le Pain Quotidien, we believe that food should be simple, nourishing and delicious. That’s why we source ingredients that are local or organic whenever possible. We also believe in the importance of eating a healthy, plant-based diet, so you’ll find many vegetarian or vegan options on our menu.

Our Values

Quality

Because we care about our guests, we care about the food and drinks we serve. They should always be of the highest quality, just as our service and atmosphere. We also choose our hosts and partners based on their ability to contribute to our quality.

Authenticity

We care about our bakery heritage – and pass it on to our guests. That’s why we o"er them a genuine experience, with real food and sincere service in a warm and characterful interior created with authentic materials. We have been doing this for more than 30 years now, we have earned plenty of credibility.

Conviviality

We care about people. We treat them with kindness and generosity. And we want to bring them together to share experiences and form one community. You’ll always enjoy a warm feeling at Le Pain Quotidien, your home away from home. We want our guests to enjoy each other’s company. We want our hosts to be motivated by a sense of belonging. And we want our partners to feel as thrilled and involved as we do.

Simplicity

Convinced that less is more, we keep everything simple - from the amount of ingredients we use to the number of products on our menu and our interior choices. By omitting everything that is superfluous, we can stay true to our identity. Our simplicity is our strength.