Host/Hostess/Reservationist

We are seeking an enthusiastic and capable Reservationist to join our exceptional team of service leaders. This role is responsible for creating an outstanding first impression and positive image of the restaurant, as this is the first contact with guests.

Your Responsibilities:
• This role efficiently and accurately handles reservations, cancellations and a variety of inquiries received from guests or
public and re-directs these inquiries to the restaurant staff as needed.
• Promptly answer all calls courteously and professionally using a friendly and sincere greeting and guest’s names when
possible
• Educate guests about menu selections, dining options, and settings at each property, including tasting menus/wine
pairings, private parties, and costs and availability.
• Respond to reservation requests, menu inquiries and other emails in a timely and professional manner

Your Qualifications:
• Minimum 1-3 years’ experience working in restaurant or establishment of similar caliber, preferably in reservations/host
department.
• High School Diploma, or equivalent level of education, required (Must be able to add, subtract, multiply, and divide in all
units of measure)
• Excellent verbal and written communication skills.
• Ability to read, speak and interpret documents in clear English.
• Must possess basic computer skills (Word, Email, Excel) and working knowledge of reservation management systems
• Must be able to work a flexible schedule. (including nights, weekends, and holidays)
• You must be organized, motivating, demonstrate excellent communication skills, and of course personable. Working
knowledge of reservation management systems is highly preferred.
• We seek individuals who pursue this career as a passion and a profession.

We are a team of hospitality professionals committed to creating extraordinary experiences for our guests and staff. Our mission is to operate a financially responsible organization in an environment where work feels good.

What we offer:
• Comprehensive Medical, Dental and Vision insurance
• Pre-Tax Commuter Benefits
• Employee Assistance Program
• Pet Insurance Discounts
• Benefits Hub Discounts
• Family Meal Provided
• On site Educational Classes

Bastion Hospitality LLC –is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Bastion Hospitality, LLC.

We are seeking an enthusiastic and capable Reservationist to join our exceptional team of service leaders. This role is responsible for creating an outstanding first impression and positive image of the restaurant, as this is the first contact with guests.

Your Responsibilities:
• This role efficiently and accurately handles reservations, cancellations and a variety of inquiries received from guests or
public and re-directs these inquiries to the restaurant staff as needed.
• Promptly answer all calls courteously and professionally using a friendly and sincere greeting and guest’s names when
possible
• Educate guests about menu selections, dining options, and settings at each property, including tasting menus/wine
pairings, private parties, and costs and availability.
• Respond to reservation requests, menu inquiries and other emails in a timely and professional manner

Your Qualifications:
• Minimum 1-3 years’ experience working in restaurant or establishment of similar caliber, preferably in reservations/host
department.
• High School Diploma, or equivalent level of education, required (Must be able to add, subtract, multiply, and divide in all
units of measure)
• Excellent verbal and written communication skills.
• Ability to read, speak and interpret documents in clear English.
• Must possess basic computer skills (Word, Email, Excel) and working knowledge of reservation management systems
• Must be able to work a flexible schedule. (including nights, weekends, and holidays)
• You must be organized, motivating, demonstrate excellent communication skills, and of course personable. Working
knowledge of reservation management systems is highly preferred.
• We seek individuals who pursue this career as a passion and a profession.

We are a team of hospitality professionals committed to creating extraordinary experiences for our guests and staff. Our mission is to operate a financially responsible organization in an environment where work feels good.

What we offer:
• Comprehensive Medical, Dental and Vision insurance
• Pre-Tax Commuter Benefits
• Employee Assistance Program
• Pet Insurance Discounts
• Benefits Hub Discounts
• Family Meal Provided
• On site Educational Classes

Bastion Hospitality LLC –is an Equal Opportunity Employer. In compliance with the Americans with Disabilities Act, Bastion Hospitality, LLC will provide reasonable accommodations to qualified individuals with disabilities and encourages both prospective and current employees to discuss potential accommodations with the employer.

Employees must maintain the confidentiality of all company and customer information and must not discuss such matters outside of Bastion Hospitality, LLC. Tact and discretion must be used in all dealings with all customers and potential customers to maintain a positive image of Bastion Hospitality, LLC.