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Bank Hospitality Assistant
Loveday Kensington
Bank Hospitality Assistant
Loveday Kensington
Casual
2
Years
Experience
Competitive salary
Casual
2
Years
Experience
Competitive salary
Skills
Demonstratable Food and Beverage preparation and service skills
Knowledge of food hygiene, allergies and health and safety compliance requirements
Experience in a customer-facing role with excellent customer service skills
Experience of working within a high-end hospitality environment
Understanding of customer Food and Beverage luxury 5 star restaurant service experience.
Well organised, efficient, friendly and polite with excellent communication skills
Description
Who We Are
Loveday is recognised as the premier provider of luxury care services in London. Achieving an OUTSTANDING rating from our most recent CQC inspection, we are passionately devoted to enhancing the lives of our Members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.
The Mission
We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.
What Loveday offers for the Hospitality Assistant:
- London Living Wage accredited
- competitive refer-a-friend cash bonus
- Annual cash bonus - £500 (discretionary)
- Accredited training
- Sponsored apprenticeships
- Medical cash plan
- Perkbox, discounts platform
- Free staff meals on duty
- Annual staff parties (Summer and Christmas)
Main Duties & Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- To serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead.
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Respond to queries and direct clients as required, referring to the general manager as necessary.
- Answer incoming calls and redirect or take messages as necessary.
- Receive deliveries and post and sort and distribute all post deliveries.
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required.
- Ensure reception area is kept tidy and clutter free.
- To adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Who We Are
Loveday is recognised as the premier provider of luxury care services in London. Achieving an OUTSTANDING rating from our most recent CQC inspection, we are passionately devoted to enhancing the lives of our Members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.
The Mission
We are passionately devoted to enhancing the lives of our members and their families. We blend our expertise in providing tailored, compassionate care, with world-class hospitality, to create an unrivalled culture of uncompromising excellence in everything we do.
What Loveday offers for the Hospitality Assistant:
- London Living Wage accredited
- competitive refer-a-friend cash bonus
- Annual cash bonus - £500 (discretionary)
- Accredited training
- Sponsored apprenticeships
- Medical cash plan
- Perkbox, discounts platform
- Free staff meals on duty
- Annual staff parties (Summer and Christmas)
Main Duties & Responsibilities
- Meet and greet guests on arrival in a warm and friendly manner
- Support the kitchen team to deliver first class Loveday dining experiences.
- Prepare mise-en-place and make sure all cutlery, plates and glassware are polished.
- Set up tables according to the Loveday & Co Dining Standards
- Follow the service steps for each meal service.
- To serve members and guests beverages and refreshments as and when required in all day dining area
- Ensure that all fridges and snack areas are always fully stocked.
- Recognise regular visitors and interact warmly with families.
- Maintain all stock levels of consumables i.e. teas, coffees, sugars, disposables, drinks (with the support of the Hospitality Lead.
- Check the cleanliness in common areas and guest bathrooms throughout the day and liaise with housekeeping team to ensure all areas are always immaculate.
- Respond to queries and direct clients as required, referring to the general manager as necessary.
- Answer incoming calls and redirect or take messages as necessary.
- Receive deliveries and post and sort and distribute all post deliveries.
- Monitor guests/clients via the CCTV and door entry call system ensuring they gain entrance and are able to exit the building as required.
- Ensure reception area is kept tidy and clutter free.
- To adhere and comply to all Health and Safety procedures
- Provide ad hoc support as required by the business
In line with the requirements of the Asylum & Immigration Act 1996, all applicants must either be eligible to live and work in the UK or must obtain permits to work in the UK prior to application. Documented evidence of eligibility will be required from candidates as part of the recruitment process.
Bank Hospitality Assistant
Casual
2
Years
Experience
Competitive salary
Skills
Demonstratable Food and Beverage preparation and service skills
Knowledge of food hygiene, allergies and health and safety compliance requirements
Experience in a customer-facing role with excellent customer service skills
Experience of working within a high-end hospitality environment
Understanding of customer Food and Beverage luxury 5 star restaurant service experience.
Well organised, efficient, friendly and polite with excellent communication skills
Kensington Square, London, England W8 5HP, United Kingdom