Food Runner
Food Runners are vital to providing the Nando’s experience. Food Runners ensure that food reaches the correct guest in a timely manner. Food Runners transport food orders from the kitchen to the appropriate table and announce the food to the guest. Food Runners keep a smile on their face while they clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Runners work with our team to exceed our guests’ expectations and to provide the Nando’s experience. <br><br><br>Essential Functions <br>• Transport food orders from the kitchen to the appropriate table. <br>• Review order before delivery to ensure accuracy. <br>• Announce dishes while serving, notifying guests of any hot plates. Place dishes in front of guest or in the center of table when sharing. <br>• Serve appropriate condiments and silver with menu items. <br>• Check back after 2 minutes of delivering food to ensure customer is enjoying the meal. <br>• Offer dessert, coffee, wine and other items tableside. <br>• Anticipate guest needs and respond to guest requests with professionalism and a sense of urgency. <br>• Remove dirty or unused silver or china. <br>• Maintain adequate supplies of items such as napkins, silverware, glassware and dishes. Maintain beverage station and soda boxes. <br>• Set up dining room and patio to standard.<br><br><br>Requirements<br>• Must be able to speak clearly and understand basic English to facilitate the communication process. <br>• Knowledge of appropriate table settings and service ware. <br>• General knowledge of menu items and service procedures. <br>• Ability to take direction and to work in a team environment. <br>• Ability to work calmly and effectively under pressure. <br>• Ability to accurately recall of table numbers. <br>• This position will spend 100% of the time standing, walking and climbing stairs with food items and dishes. <br>
Food Runners are vital to providing the Nando’s experience. Food Runners ensure that food reaches the correct guest in a timely manner. Food Runners transport food orders from the kitchen to the appropriate table and announce the food to the guest. Food Runners keep a smile on their face while they clean, set and re-set tables continuously, assuming responsibility for station, tables and side duties. Runners work with our team to exceed our guests’ expectations and to provide the Nando’s experience. <br><br><br>Essential Functions <br>• Transport food orders from the kitchen to the appropriate table. <br>• Review order before delivery to ensure accuracy. <br>• Announce dishes while serving, notifying guests of any hot plates. Place dishes in front of guest or in the center of table when sharing. <br>• Serve appropriate condiments and silver with menu items. <br>• Check back after 2 minutes of delivering food to ensure customer is enjoying the meal. <br>• Offer dessert, coffee, wine and other items tableside. <br>• Anticipate guest needs and respond to guest requests with professionalism and a sense of urgency. <br>• Remove dirty or unused silver or china. <br>• Maintain adequate supplies of items such as napkins, silverware, glassware and dishes. Maintain beverage station and soda boxes. <br>• Set up dining room and patio to standard.<br><br><br>Requirements<br>• Must be able to speak clearly and understand basic English to facilitate the communication process. <br>• Knowledge of appropriate table settings and service ware. <br>• General knowledge of menu items and service procedures. <br>• Ability to take direction and to work in a team environment. <br>• Ability to work calmly and effectively under pressure. <br>• Ability to accurately recall of table numbers. <br>• This position will spend 100% of the time standing, walking and climbing stairs with food items and dishes. <br>
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