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  • Summary
  • Description
  • Skills
Summary
Receptionist
Salary Competitive salary
Plus Service Charge
Schedule Part Time
Location Brockenhurst SO42 7QH, UK

Receptionist


Description
Do you have a warm and personable nature? Can you remain calm under pressure? Do you have a can-do attitude and great eye for detail? Do you know what it means to deliver natural hospitality to guests? Do you thrive on new challenges?
If you answered Yes to all these questions we would love to hear from you!

Who are we?

From a Jacobean manor house to a New Forest hunting lodge, we offer family escapes in some of England’s finest locations. Luxury Family Hotels have five distinctive and delightful hideaways to choose from, our guests are spoilt for choice. We are also currently investing in all of our hotels including refurbishments to all rooms and public areas as well as staff training.
The stunning family property of enter hotel in location has a superb opportunity for a Receptionist to join their lovely team.

What’s in it for you?

• Competitive salary
• Excellent share of tips
• Fun working environment
• Discounted spa treatments
• Discounted stays at Luxury Family Hotel properties
• 50% discount off Food & Beverage
• Internal transfers and career development within LFH Group
• Excellent training and development plan
• Meals on duty
• 28 days annual leave pro rata
• Uniforms on duty for customer face to face roles
• Onsite staff parking

The Role…

We are looking for a flexible person to cover our reception at weekends. You will also need to be flexible to do additional days to cover holidays. Your job role may also require you to do some shifts in other departments during busy periods.

Working as part of a motivated team, you will ensure that both a positive first and final impression of the hotel to guests by providing a friendly service to all guests; acting as a point of contact for guest enquiries, and providing a hosting service throughout the guest’s stay by pro-actively communicating with them.
What we need from you…

• A naturally warm and friendly personality that has exceptional communication and interaction skills.
• Someone who works to a high standard of service and is always professional. This is not simply a job, we need someone who will fit into and add value to a very special team.
• Previous experience in a customer-focused industry
• Solid knowledge of the OPERA reservation system would be a distinct advantage, although not essential as full training will be given.
Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency
• Flexibility to work hours as determined by the business, shifts include evenings, weekends and bank holidays

If you feel you have the skills and ambition we are looking for to join our team, then please apply with a full and up to date CV below.

Please ensure you check the hotel location as some of our amazing hotels are hidden away and you will have to use your own transport to locate us! Alternatively for anyone wishing to relocate there maybe the possibility of staff accommodation please contact us for details.

Only candidates legally eligible to work in the UK need apply.
Do you have a warm and personable nature? Can you remain calm under pressure? Do you have a can-do attitude and great eye for detail? Do you know what it means to deliver natural hospitality to guests? Do you thrive on new challenges?
If you answered Yes to all these questions we would love to hear from you!

Who are we?

From a Jacobean manor house to a New Forest hunting lodge, we offer family escapes in some of England’s finest locations. Luxury Family Hotels have five distinctive and delightful hideaways to choose from, our guests are spoilt for choice. We are also currently investing in all of our hotels including refurbishments to all rooms and public areas as well as staff training.
The stunning family property of enter hotel in location has a superb opportunity for a Receptionist to join their lovely team.

What’s in it for you?

• Competitive salary
• Excellent share of tips
• Fun working environment
• Discounted spa treatments
• Discounted stays at Luxury Family Hotel properties
• 50% discount off Food & Beverage
• Internal transfers and career development within LFH Group
• Excellent training and development plan
• Meals on duty
• 28 days annual leave pro rata
• Uniforms on duty for customer face to face roles
• Onsite staff parking

The Role…

We are looking for a flexible person to cover our reception at weekends. You will also need to be flexible to do additional days to cover holidays. Your job role may also require you to do some shifts in other departments during busy periods.

Working as part of a motivated team, you will ensure that both a positive first and final impression of the hotel to guests by providing a friendly service to all guests; acting as a point of contact for guest enquiries, and providing a hosting service throughout the guest’s stay by pro-actively communicating with them.
What we need from you…

• A naturally warm and friendly personality that has exceptional communication and interaction skills.
• Someone who works to a high standard of service and is always professional. This is not simply a job, we need someone who will fit into and add value to a very special team.
• Previous experience in a customer-focused industry
• Solid knowledge of the OPERA reservation system would be a distinct advantage, although not essential as full training will be given.
Commitment to delivering a high level of customer service
• Excellent grooming standards
• Ability to work on your own and as part of a team
• Competent level of IT proficiency
• Flexibility to work hours as determined by the business, shifts include evenings, weekends and bank holidays

If you feel you have the skills and ambition we are looking for to join our team, then please apply with a full and up to date CV below.

Please ensure you check the hotel location as some of our amazing hotels are hidden away and you will have to use your own transport to locate us! Alternatively for anyone wishing to relocate there maybe the possibility of staff accommodation please contact us for details.

Only candidates legally eligible to work in the UK need apply.

Details
Salary Competitive salary
Plus Service Charge
Schedule Part Time
Location Brockenhurst SO42 7QH, UK

Skills
Fast-Paced Experience
By applying you confirm you have these skills.


Brockenhurst SO42 7QH, UK