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  • Description
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Summary
Waiter
Salary Competitive salary
Schedule Full Time
Experience Minimum 1 year of experience
Location 80 Houndsditch, London EC3A 7AB, UK

Waiter


Description

ABOUT YOU

Pan Pacific London is looking for an exceptional Waiter/Waitress to join our Orchid Lounge team.   You are dedicated to providing a memorable, refined and elegant experience service to our guests.  It is part of your nature to deliver a warm welcome to our guests.  This be a fast-paced environment and you are agile both on your feet and mentally.  No two days are the same but that is what drives you and gives you energy. 

KEY RESPONSIBILITIES

  • Perform opening and closing duties for shift 
  • Make sure all cutlery, glasses and dishes are clean and well-presented prior to delivering to the guest  
  • Have full knowledge and understanding of all food and beverage items in the menu  
  • Have full knowledge and understanding of all policies and procedures  
  • Ensure clear and effective communication with the kitchen and other associates 
  • Ability to understand guest needs 
  • Ability to handle complaints 
  • Take ownership of guest requests 
  • Ensure that the place of work and surrounding areas are kept clean and organised at all time 
  • Maintain cleanliness and organisation of chinaware, glassware and all other equipment 
  • Assist in carrying out scheduled inventories of products and operating equipment 
  • Perform any other duties and responsibilities as assigned 

BENEFITS OF WORKING AS A WAITER/WAITRESS AT PAN PACIFIC

As a company, we pride ourselves on our close-knit relationships, development and wellbeing. We offer you:

· Access to Mental Health First Aiders

· Celebrate your Birthday with an extra day off

· Cycle to Work Scheme

· Employee Assistance Programme

· 2 Hotel-Wide Social Events a year as well as additional social gatherings

· Flexible Work Policy

· Meeting Free Fridays

· Reward and Recognition – Star of the Month and Star of the Year

· Guest Experience Programme

· Discount on our Food and Beverage Outlets

· Culture Club – Focuses on Diversity and Inclusion

· Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties

· Complimentary meals prepared for you by our chefs

· 2 Study Days per year (fully paid and in addition to your annual leave)

· 2 Volunteer Days per year (fully paid and in addition to your annual leave)

· Progression – our goal is to always to coach and keep our employees helping you to develop and grow within the Hotel

ABOUT PAN PACIFIC LONDON

Welcoming the epitome of modern luxury, an urban retreat located in One Bishopsgate Plaza in the City of London, just moments away from Liverpool Street Station. Pan Pacific London combines sincere Singaporean hospitality with contemporary London design.

Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property and most recently voted AA Hotel of the Year 2022. Our team can’t wait to welcome you. 

Please note that all Waiter applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all Waiter candidates.

ABOUT YOU

Pan Pacific London is looking for an exceptional Waiter/Waitress to join our Orchid Lounge team.   You are dedicated to providing a memorable, refined and elegant experience service to our guests.  It is part of your nature to deliver a warm welcome to our guests.  This be a fast-paced environment and you are agile both on your feet and mentally.  No two days are the same but that is what drives you and gives you energy. 

KEY RESPONSIBILITIES

  • Perform opening and closing duties for shift 
  • Make sure all cutlery, glasses and dishes are clean and well-presented prior to delivering to the guest  
  • Have full knowledge and understanding of all food and beverage items in the menu  
  • Have full knowledge and understanding of all policies and procedures  
  • Ensure clear and effective communication with the kitchen and other associates 
  • Ability to understand guest needs 
  • Ability to handle complaints 
  • Take ownership of guest requests 
  • Ensure that the place of work and surrounding areas are kept clean and organised at all time 
  • Maintain cleanliness and organisation of chinaware, glassware and all other equipment 
  • Assist in carrying out scheduled inventories of products and operating equipment 
  • Perform any other duties and responsibilities as assigned 

BENEFITS OF WORKING AS A WAITER/WAITRESS AT PAN PACIFIC

As a company, we pride ourselves on our close-knit relationships, development and wellbeing. We offer you:

· Access to Mental Health First Aiders

· Celebrate your Birthday with an extra day off

· Cycle to Work Scheme

· Employee Assistance Programme

· 2 Hotel-Wide Social Events a year as well as additional social gatherings

· Flexible Work Policy

· Meeting Free Fridays

· Reward and Recognition – Star of the Month and Star of the Year

· Guest Experience Programme

· Discount on our Food and Beverage Outlets

· Culture Club – Focuses on Diversity and Inclusion

· Friends and Family rates in our Hotel and the Pan Pacific Hotel Group properties

· Complimentary meals prepared for you by our chefs

· 2 Study Days per year (fully paid and in addition to your annual leave)

· 2 Volunteer Days per year (fully paid and in addition to your annual leave)

· Progression – our goal is to always to coach and keep our employees helping you to develop and grow within the Hotel

ABOUT PAN PACIFIC LONDON

Welcoming the epitome of modern luxury, an urban retreat located in One Bishopsgate Plaza in the City of London, just moments away from Liverpool Street Station. Pan Pacific London combines sincere Singaporean hospitality with contemporary London design.

Come and join our haven in the heart of the City, a Forbes Travel Guide Five-Star Property and most recently voted AA Hotel of the Year 2022. Our team can’t wait to welcome you. 

Please note that all Waiter applicants must be eligible to live and work in the UK, without restrictions. Documented evidence of eligibility will be required from all Waiter candidates.


Details
Salary Competitive salary
Schedule Full Time
Experience Minimum 1 year of experience
Location 80 Houndsditch, London EC3A 7AB, UK

Skills
Cleanliness
Teamwork
Communication Skills
By applying you confirm you have these skills.


80 Houndsditch, London EC3A 7AB, UK