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Summary
Front Office Manager
Salary Up to £23000 / Year
Plus Bonus
Schedule Full Time
Experience Minimum 1 year of experience
Location Telephone House, Wentworth St, Peterborough PE1 1BA, UK

Front Office Manager


Description
Front Office Manager

Adding Colour to Life

Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Park Inn by Radisson, we’re looking for fun people just like you!

At the Park Inn by Radisson, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on!

Our fun Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, friendly and empowered team.

A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Key Responsibilities of Front Office Manager:

• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilises leadership skills and motivation to maximise team member productivity and satisfaction
• People developer/exporter

Requirements of Front Office Manager:

• Proficient in all Front Office and Guest Relations procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System

The company embraces equality and diversity and will consider flexible approaches to working conditions where possible.

If creating memorable moments is your passion, then check in with us and say Yes I Can!
Front Office Manager

Adding Colour to Life

Does the hustle and bustle of life excite you? Is guest service your ultimate passion? If you say Yes I Can! here at the Park Inn by Radisson, we’re looking for fun people just like you!

At the Park Inn by Radisson, we stand out together as one team and make memorable moments for our guests, because we are a hotel you can rely on!

Our fun Front Office Department is the heart of the house, and our Front Office Managers exude patience, empathy and personality to host the show through a well-rehearsed, friendly and empowered team.

A smile is essential, but you can’t hide behind it, you must be confident in business essentials and revenue generation.

Key Responsibilities of Front Office Manager:

• Achieves guest satisfaction and rooms revenue goals by supervising the Front Office operation
• Overseas and participates in the prompt and courteous check in and check out of guests
• Utilises leadership skills and motivation to maximise team member productivity and satisfaction
• People developer/exporter

Requirements of Front Office Manager:

• Proficient in all Front Office and Guest Relations procedures to be a resource when needed
• A proven track record in a similar role within a quality environment and to be able to demonstrate excellent standards and team member management
• Commercially aware
• Driven and ambitious to inspire the team to consistently deliver and exceed service standards
• Clear thinker with excellent communication abilities
• Strong working knowledge of Opera Property Management System

The company embraces equality and diversity and will consider flexible approaches to working conditions where possible.

If creating memorable moments is your passion, then check in with us and say Yes I Can!

Details
Salary Up to £23000 / Year
Plus Bonus
Schedule Full Time
Experience Minimum 1 year of experience
Location Telephone House, Wentworth St, Peterborough PE1 1BA, UK

Skills
Excellent customer service skills
Attention to detail
By applying you confirm you have these skills.


Telephone House, Wentworth St, Peterborough PE1 1BA, UK