Hotel Manager

COMPANY OVERVIEW

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Each Proper Hotel is a unique reflection of the vibrant community around it, but share the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

San Francisco Proper Hotel is seeking candidates for a HOTEL MANAGER

DESCRIPTION

Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.

JOB PROFILE
• Assisting the Operational and Financial Management of the Property
• Verifies that all brand standards are being maintained in each area of the property.
• Verifies that all team members meet or exceed all brand requirements.
• Manages the operation of the all property departments.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Verifies that a viable key control program is in place.
• Maintains current licenses and permits as prescribed by local, state and federal agencies.

• Maintains building in excellent working conditions from a mechanical and maintenance perspective, ensuring all building inspections are all up to date on a regular basis.
• Provides a safe working environment in compliance with OSHA/MSDS.
• Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Complies with all corporate accounting procedures.
• Performs required annual Quality audit with GM and RD. Supporting the Management and Development of Departmental Teams
• Stays readily available/approachable for all employees.
• Extends professionalism and courtesy to employees at all times.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.
• Sets clear performance expectations with the General Manager.
• Assists team supervisors with constructive coaching and counseling.
• Solicits feedback for continuous improvement. Managing the Guest Experience
• Extends professionalism and courtesy to guests at all times.
• Motivates and encourages staff to solve guest and employee related concerns.
• Provides excellent customer service by being readily available/approachable for all guests.
• Takes proactive approaches when dealing with guest concerns.
• Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Takes proactive approaches when dealing with employee concerns.
Requirements

• 10 Years Related Experience In Hospitality Industry Preferred
• Strong communication skills

• Collaborative spirit
• Ethical Conduct
• Computer Proficiency: POS
• Positive Attitude
• Eye for Detail
• Problem solving abilities
• Compensation & Benefits

CANDIDATE

Education and Experience: High school diploma or GED.

10 years’ experience in the guest services, food & beverage, or related professional area. Preferably with a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category

COMPANY OVERVIEW

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Each Proper Hotel is a unique reflection of the vibrant community around it, but share the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced but rewarding above all.

San Francisco Proper Hotel is seeking candidates for a HOTEL MANAGER

DESCRIPTION

Assists the General Manager in leading the team in the development and implementation of property-wide strategies. Verifies the implementation of the brand service strategy and brand initiatives with the objective of meeting or exceeding guest expectations. Builds relationships with key customers and is involved in the sales process.

JOB PROFILE
• Assisting the Operational and Financial Management of the Property
• Verifies that all brand standards are being maintained in each area of the property.
• Verifies that all team members meet or exceed all brand requirements.
• Manages the operation of the all property departments.
• Promotes both Guarantee of Fair Treatment and Open Door policies.
• Verifies that a viable key control program is in place.
• Maintains current licenses and permits as prescribed by local, state and federal agencies.

• Maintains building in excellent working conditions from a mechanical and maintenance perspective, ensuring all building inspections are all up to date on a regular basis.
• Provides a safe working environment in compliance with OSHA/MSDS.
• Manages all finance and accounting functions, including, but not limited to, accounts payable, accounts receivable, petty cash, payroll and ordering procedures, end of period, banking procedures and PAF's.
• Review financial statements, sales and activity reports, and other performance data to measure productivity and goal achievement and to determine areas needing cost reduction and program improvement.
• Complies with all corporate accounting procedures.
• Performs required annual Quality audit with GM and RD. Supporting the Management and Development of Departmental Teams
• Stays readily available/approachable for all employees.
• Extends professionalism and courtesy to employees at all times.
• Leads by example demonstrating self-confidence, energy and enthusiasm.
• Assists/teaches team managers scheduling (using Scheduling Tool) against guest and hours/occupied room goals. Makes sure that staffing levels are appropriate to exceed guest expectations.
• Sets clear performance expectations with the General Manager.
• Assists team supervisors with constructive coaching and counseling.
• Solicits feedback for continuous improvement. Managing the Guest Experience
• Extends professionalism and courtesy to guests at all times.
• Motivates and encourages staff to solve guest and employee related concerns.
• Provides excellent customer service by being readily available/approachable for all guests.
• Takes proactive approaches when dealing with guest concerns.
• Assists employees in understanding guests ever-changing needs and expectations, and how to exceed them. Conducting Human Resource Activities
• Verifies that orientations for new team members are thorough and completed in a timely fashion.
• Takes proactive approaches when dealing with employee concerns.
Requirements

• 10 Years Related Experience In Hospitality Industry Preferred
• Strong communication skills

• Collaborative spirit
• Ethical Conduct
• Computer Proficiency: POS
• Positive Attitude
• Eye for Detail
• Problem solving abilities
• Compensation & Benefits

CANDIDATE

Education and Experience: High school diploma or GED.

10 years’ experience in the guest services, food & beverage, or related professional area. Preferably with a 2-year degree from an accredited university in Hotel and Restaurant Management, Hospitality, Business Administration, or related major.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, genetics, or any other federal/state protected category