Food & Beverage Administrative Assistant

Company Overview

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Our eponymously-named Proper Hotels are located in emerging urban innovation districts within the most exciting U.S. cities, including San Francisco, Los Angeles, Palm Springs, and Austin. Each Proper Hotel is a unique reflection of the vibrant community around it, and shares the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

What follows is a general overview of some of the qualifications for, and duties associated with, this position, and certain expectations regarding job performance. This is not a comprehensive job description, and it does not identify all essential job functions or duties associated with this position. It is being provided as additional information to help you better understand the position.

Job Overview

Must love hospitality!

The F&B Administrative Assistant supports the Food and Beverage team in all administrative functions.

Responsibilities:

• Menu design and daily maintenance edits.  Working knowledge of InDesign required.   
• Regular menu audits and maintenance of all guest facing online and internal platforms.
• Maintenance of POS platform including daily edits, troubleshooting, and testing.
• Maintenance of Square devices
• Submission of marketing briefs for special programming and events.
• Reservation platform management (Open Table) for all outlets
• Timely responses to guest inquiries
• Regular audits of Proper Hotel website to ensure accuracy.
• Accountable for monthly events calendar that highlights programming.
• Maintenance of To Go platforms including our retail store, Postmates, Tock.
• Supporting check book maintenance, processing POs, ordering.
• Regularly attend lineup with Front of House staff
• Support training programs by gathering colleague attendance and confirming rosters.
• Create and maintain training documents and SOPs for BOH and FOH.
• Supporting receipt inquiries, chargebacks, and guest issues.
• Various special projects related to Food and Beverage department

Job Qualifications:

• Must possess a positive attitude
• Must be service oriented
• Must be a team player
• Excellent attitude and ability to adapt to a changing environment.
• Strong ability to prioritize tasks and see projects through completion.
• Ability to work independently and take initiative.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.

Company Overview

Proper Hospitality is an international hospitality company that designs, brands and operates bespoke properties and experiences. Our eponymously-named Proper Hotels are located in emerging urban innovation districts within the most exciting U.S. cities, including San Francisco, Los Angeles, Palm Springs, and Austin. Each Proper Hotel is a unique reflection of the vibrant community around it, and shares the same excellence in service, convenience of location, and world-class amenities provided by its local networks of co-conspirators – innovators in food, beverage, technology, art, music, fashion and wellness.

Proper Hospitality is made up of a diverse group of passionate individuals who share a common love for hotels and the art of hospitality. Our philosophy is simple: There is a right way to do things and anything less just isn’t proper. We are seeking out the “best of the best” from inside and outside of the industry to work alongside us as we grow a new kind of lifestyle Hospitality Company inspired by a centuries-old tradition. The work is challenging and fast-paced, but rewarding above all.

What follows is a general overview of some of the qualifications for, and duties associated with, this position, and certain expectations regarding job performance. This is not a comprehensive job description, and it does not identify all essential job functions or duties associated with this position. It is being provided as additional information to help you better understand the position.

Job Overview

Must love hospitality!

The F&B Administrative Assistant supports the Food and Beverage team in all administrative functions.

Responsibilities:

• Menu design and daily maintenance edits.  Working knowledge of InDesign required.   
• Regular menu audits and maintenance of all guest facing online and internal platforms.
• Maintenance of POS platform including daily edits, troubleshooting, and testing.
• Maintenance of Square devices
• Submission of marketing briefs for special programming and events.
• Reservation platform management (Open Table) for all outlets
• Timely responses to guest inquiries
• Regular audits of Proper Hotel website to ensure accuracy.
• Accountable for monthly events calendar that highlights programming.
• Maintenance of To Go platforms including our retail store, Postmates, Tock.
• Supporting check book maintenance, processing POs, ordering.
• Regularly attend lineup with Front of House staff
• Support training programs by gathering colleague attendance and confirming rosters.
• Create and maintain training documents and SOPs for BOH and FOH.
• Supporting receipt inquiries, chargebacks, and guest issues.
• Various special projects related to Food and Beverage department

Job Qualifications:

• Must possess a positive attitude
• Must be service oriented
• Must be a team player
• Excellent attitude and ability to adapt to a changing environment.
• Strong ability to prioritize tasks and see projects through completion.
• Ability to work independently and take initiative.

Proper Hospitality provides equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, disability, gender, gender identity or expression, genetics, or any other federal/state protected category.

Pursuant to the San Francisco Fair Chance Ordinance, we will consider for employment qualified applicants with arrest and conviction records.