Accessibility
F&B Ops Manager
Summary
F&B Ops Manager
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | Manchester, UK |
F&B Ops Manager
Description
Our Story
Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.
Following significant investment, we’re growing quickly and showing no signs of slowing down. Therefore Qbic is now set for aggressive rollout in key cities across the UK and Europe.
For further information on the concept please see www.qbichotels.com
This role is instrumental in opening our new Flagship hotel on Deansgate Manchester - Opening January 2021.
About us
At Qbic we welcome character, so to be a true Qbic Ambassador and part of our senior management team we’re looking for someone who is:
• Free-spirited - Following a natural sense of wonder and adventure
• Independent - Exploring and expressing what’s true to you.
• Neighbourly - Welcoming all to come as you are.
• Green - 67% less carbon emissions than other hotels our size, and that’s not hot air…
We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.
So what does that really mean?
A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home. We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.
About you
We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way. We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.
About This Job
Functions as the second in command of the 261-bedroom hotel with responsibility for all aspects of the operation, including the guest journey and the team development, human resources, financial performance, sales and revenue generation and delivering a return on investment to Qbic Hotels. However, a hands on and down to earth approach is also needed to ensure of product and team and support especially at peak times.
Ensures the implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, whilst helping to increase profit. Supports the General Manager in holding the team accountable for service execution and guides their individual professional development.
Builds guest and company loyalty through proactive communication, setting and managing expectations and delivering solid business results. The Operations Manager is also actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
Systems, Knowledge & Experience
• 4-year bachelor's degree in Business Administration or Hospitality Management, or related major; 3-4 years’ experience
in the management operations, sales and marketing, finance and accounting, or related professional area.
• Operations Manager experience in a focused or full-service property. Lifestyle property experience also highly desired.
Could also be a General Manager from a smaller hotel.
• Strong operational experience across all divisions
• Ability to manage and control costs and achieve Budget and EBITDA
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
in a forward-thinking hotel brand(s).
• European Foreign language(s) an advantage but not essential
• Can do positive attitude, self-starter, action and details orientated
• Ability to work in Company’s Blue-Print Hotel, where systems/processes/procedures are often implemented and trialled
and adjusted before rolling out to other locations.
• Strong understanding of market sector and Millennial Travellers needs, offering that ability to help evolve the Qbic
product and ensure we are ahead of the curve.
About your Benefits:
• Annual discretionary bonus on top of your competitive salary
• Tasty free meals on duty
• We’re a fast-growing business that encourages our people to grow with us. To be part of the future and something
refreshing and different
• To be around like-minded people who want to offer great service
Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.
Following significant investment, we’re growing quickly and showing no signs of slowing down. Therefore Qbic is now set for aggressive rollout in key cities across the UK and Europe.
For further information on the concept please see www.qbichotels.com
This role is instrumental in opening our new Flagship hotel on Deansgate Manchester - Opening January 2021.
About us
At Qbic we welcome character, so to be a true Qbic Ambassador and part of our senior management team we’re looking for someone who is:
• Free-spirited - Following a natural sense of wonder and adventure
• Independent - Exploring and expressing what’s true to you.
• Neighbourly - Welcoming all to come as you are.
• Green - 67% less carbon emissions than other hotels our size, and that’s not hot air…
We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.
So what does that really mean?
A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home. We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.
About you
We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way. We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.
About This Job
Functions as the second in command of the 261-bedroom hotel with responsibility for all aspects of the operation, including the guest journey and the team development, human resources, financial performance, sales and revenue generation and delivering a return on investment to Qbic Hotels. However, a hands on and down to earth approach is also needed to ensure of product and team and support especially at peak times.
Ensures the implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, whilst helping to increase profit. Supports the General Manager in holding the team accountable for service execution and guides their individual professional development.
Builds guest and company loyalty through proactive communication, setting and managing expectations and delivering solid business results. The Operations Manager is also actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
Systems, Knowledge & Experience
• 4-year bachelor's degree in Business Administration or Hospitality Management, or related major; 3-4 years’ experience
in the management operations, sales and marketing, finance and accounting, or related professional area.
• Operations Manager experience in a focused or full-service property. Lifestyle property experience also highly desired.
Could also be a General Manager from a smaller hotel.
• Strong operational experience across all divisions
• Ability to manage and control costs and achieve Budget and EBITDA
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
in a forward-thinking hotel brand(s).
• European Foreign language(s) an advantage but not essential
• Can do positive attitude, self-starter, action and details orientated
• Ability to work in Company’s Blue-Print Hotel, where systems/processes/procedures are often implemented and trialled
and adjusted before rolling out to other locations.
• Strong understanding of market sector and Millennial Travellers needs, offering that ability to help evolve the Qbic
product and ensure we are ahead of the curve.
About your Benefits:
• Annual discretionary bonus on top of your competitive salary
• Tasty free meals on duty
• We’re a fast-growing business that encourages our people to grow with us. To be part of the future and something
refreshing and different
• To be around like-minded people who want to offer great service
Our Story
Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.
Following significant investment, we’re growing quickly and showing no signs of slowing down. Therefore Qbic is now set for aggressive rollout in key cities across the UK and Europe.
For further information on the concept please see www.qbichotels.com
This role is instrumental in opening our new Flagship hotel on Deansgate Manchester - Opening January 2021.
About us
At Qbic we welcome character, so to be a true Qbic Ambassador and part of our senior management team we’re looking for someone who is:
• Free-spirited - Following a natural sense of wonder and adventure
• Independent - Exploring and expressing what’s true to you.
• Neighbourly - Welcoming all to come as you are.
• Green - 67% less carbon emissions than other hotels our size, and that’s not hot air…
We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.
So what does that really mean?
A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home. We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.
About you
We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way. We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.
About This Job
Functions as the second in command of the 261-bedroom hotel with responsibility for all aspects of the operation, including the guest journey and the team development, human resources, financial performance, sales and revenue generation and delivering a return on investment to Qbic Hotels. However, a hands on and down to earth approach is also needed to ensure of product and team and support especially at peak times.
Ensures the implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, whilst helping to increase profit. Supports the General Manager in holding the team accountable for service execution and guides their individual professional development.
Builds guest and company loyalty through proactive communication, setting and managing expectations and delivering solid business results. The Operations Manager is also actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
Systems, Knowledge & Experience
• 4-year bachelor's degree in Business Administration or Hospitality Management, or related major; 3-4 years’ experience
in the management operations, sales and marketing, finance and accounting, or related professional area.
• Operations Manager experience in a focused or full-service property. Lifestyle property experience also highly desired.
Could also be a General Manager from a smaller hotel.
• Strong operational experience across all divisions
• Ability to manage and control costs and achieve Budget and EBITDA
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
in a forward-thinking hotel brand(s).
• European Foreign language(s) an advantage but not essential
• Can do positive attitude, self-starter, action and details orientated
• Ability to work in Company’s Blue-Print Hotel, where systems/processes/procedures are often implemented and trialled
and adjusted before rolling out to other locations.
• Strong understanding of market sector and Millennial Travellers needs, offering that ability to help evolve the Qbic
product and ensure we are ahead of the curve.
About your Benefits:
• Annual discretionary bonus on top of your competitive salary
• Tasty free meals on duty
• We’re a fast-growing business that encourages our people to grow with us. To be part of the future and something
refreshing and different
• To be around like-minded people who want to offer great service
Qbic Hotels is an adaptive re-use hotel brand in the mid-market segment that has pioneered the use of offsite construction targeted at building conversions. Sustainability combined with a quirky design style and innovation sit at the heart of the Qbic brand story. We combine this with forward thinking technology and our five best basics proposition: best bed, best shower, best wifi, perfectly clean and best service. The result is a top 10% Trip Advisor ranking, competitive build and operating costs and strong comparative revenues.
Following significant investment, we’re growing quickly and showing no signs of slowing down. Therefore Qbic is now set for aggressive rollout in key cities across the UK and Europe.
For further information on the concept please see www.qbichotels.com
This role is instrumental in opening our new Flagship hotel on Deansgate Manchester - Opening January 2021.
About us
At Qbic we welcome character, so to be a true Qbic Ambassador and part of our senior management team we’re looking for someone who is:
• Free-spirited - Following a natural sense of wonder and adventure
• Independent - Exploring and expressing what’s true to you.
• Neighbourly - Welcoming all to come as you are.
• Green - 67% less carbon emissions than other hotels our size, and that’s not hot air…
We’re “people” people and we’re known for doing things differently, but most importantly we put people at the heart of everything we do.
So what does that really mean?
A close-knit group of special people, with the freedom to be themselves and offer guests the warmth and generosity you’d expect from someone welcoming you into their home. We think that this is important as it elevates the Qbic experience and creates a more personal feel for guests. It also gives guests the feeling they are interacting with real people, who care, rather than corporate clones reading from a script.
About you
We are looking for bags of personality and positive attitude. A can-do attitude approach and enthusiasm, paired with a desire to do things well, creating a great guest experience will get you a long way. We’re an inclusive employer so want you to also feel welcome like our guests and free to be yourself.
About This Job
Functions as the second in command of the 261-bedroom hotel with responsibility for all aspects of the operation, including the guest journey and the team development, human resources, financial performance, sales and revenue generation and delivering a return on investment to Qbic Hotels. However, a hands on and down to earth approach is also needed to ensure of product and team and support especially at peak times.
Ensures the implementation of service strategy and initiatives with the objective of meeting or exceeding guest expectations, whilst helping to increase profit. Supports the General Manager in holding the team accountable for service execution and guides their individual professional development.
Builds guest and company loyalty through proactive communication, setting and managing expectations and delivering solid business results. The Operations Manager is also actively involved in the local community and builds strong relationships with local officials, businesses, and customers.
Systems, Knowledge & Experience
• 4-year bachelor's degree in Business Administration or Hospitality Management, or related major; 3-4 years’ experience
in the management operations, sales and marketing, finance and accounting, or related professional area.
• Operations Manager experience in a focused or full-service property. Lifestyle property experience also highly desired.
Could also be a General Manager from a smaller hotel.
• Strong operational experience across all divisions
• Ability to manage and control costs and achieve Budget and EBITDA
• Ability and willingness to work flexible hours including weekends, holidays and late nights.
• Property industry work experience, demonstrating progressive career growth and a pattern of exceptional performance
in a forward-thinking hotel brand(s).
• European Foreign language(s) an advantage but not essential
• Can do positive attitude, self-starter, action and details orientated
• Ability to work in Company’s Blue-Print Hotel, where systems/processes/procedures are often implemented and trialled
and adjusted before rolling out to other locations.
• Strong understanding of market sector and Millennial Travellers needs, offering that ability to help evolve the Qbic
product and ensure we are ahead of the curve.
About your Benefits:
• Annual discretionary bonus on top of your competitive salary
• Tasty free meals on duty
• We’re a fast-growing business that encourages our people to grow with us. To be part of the future and something
refreshing and different
• To be around like-minded people who want to offer great service
Details
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
| Location | Manchester, UK |
Skills
Fast-Paced Experience
Leadership
F&B Knowledge
Life Style Boutique Hotel Experience
Stock control and mgt
Sound understanding of great service
By applying you confirm you have these skills.
Qbic Manchester - One Team
| Salary | To be discussed |
| Schedule | Full Time |
| Experience | Minimum 3 years of experience |
Share with Friends
Manchester, UK