Laundry Attendant

MANAGING LAUNDRY FUNCTION BY PROVIDING CLEAN AND ATTRACTIVE LINEN AND GUEST LAUNDRY

• Provides productive operation resulting in professionally cleaned and pressed linen and guest laundry by managing the laundry function
• Assists in the production and output of linen being processed through the laundry function during peak times or during absence of laundry workers
• Anticipates changes in occupancy and revises strategies to coincide with variances
• Maintains linens according to hotel and corporate standards by monitoring condition of linens and repairing and/or replacing linens as necessary
• Provides written and verbal reports required to the Housekeeping Manager to keep him informed on the statues of the clean laundry supply
• Supplies washers with chemicals and has sufficient chemical in stock to meet

variances in demand

• Understands basics and maintenance of laundry equipment
• Writes maintenance reports in regards to replacement or repair of machine parts
• Notifies engineering if further actions need to be taken
• Co-ordinates linen inventories and recommends purchases
• Inventories, organizes and monitors employee uniforms
• Prepares schedules as requested, and in accordance with forecasted occupancy
• Purchases approved, cost effective chemicals and other operating supplies as

required

• Handles the daily inventory keeping of all hotel linen goes out to the outsourced laundry company and receiving it back after wash/ dry clean. Is aware of departmental costs; takes action to control labor, amenities and supply    costs

LAWS, REGULATIONS AND POLICIES

• Follows and help employees to follow all applicable laws with regards to health,

safety, sanitation, and security of employees and guests

HUMAN RESOURCES MANAGEMENT

• Utilizes supervisory skills and motivation to maximize employee productivity and
• satisfaction
• Works closely with employees to keep service up to standards, gives feed-back,
• takes corrective action, and supports positive team work
• Identifies training needs, and informs Executive Housekeeper
• Carries out skills training as requested from the Executive Housekeeper, to
• consistently provide quality output
• Identifies high potential employees, and informs Executive Housekeeper of them
• EMPLOYEE RELATIONS
• A good example of open and straight forward communication within department and with other departments.
• Motivates and challenges employees

HEALTH AND SAFETY

• Ensures that all potential and real hazards are reported and reduced immediately
• Trains employees to protect themselves against chemicals, and blood-borne

pathogens

• Is proficient with the hotel’s fire, emergency, and bomb procedures
• Supervises employees to work in a safe manner
• Stimulates and encourages a general awareness of health and safety
• Looks for possible and probable hazards and conditions and brings them to the

attention of the Executive Housekeeper

• Helps employees to keep the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

MISCELLANEOUS

• Attends meetings and training requested by the Executive Housekeeper
• Attends to guest needs and requests courteously and efficiently
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders
• Maintains own working area, materials and company property clean, tidy and in
• good shape; reports defective materials and equipment to Executive Housekeeper Continuously seeks to Endeavour and improve the efficient operation of the

Department and knowledge of own job function

• Is well updated on, and possesses solid knowledge of the following:

-       Hotel fire, bomb and emergency procedures

-       Hotel health and safety policies and procedures

-       Hotel facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)

-       Hotel standards of operation and departmental procedures

-       Current licensing relating to own department

-       Corporate clients and clients generating high business volume

MANAGING LAUNDRY FUNCTION BY PROVIDING CLEAN AND ATTRACTIVE LINEN AND GUEST LAUNDRY

• Provides productive operation resulting in professionally cleaned and pressed linen and guest laundry by managing the laundry function
• Assists in the production and output of linen being processed through the laundry function during peak times or during absence of laundry workers
• Anticipates changes in occupancy and revises strategies to coincide with variances
• Maintains linens according to hotel and corporate standards by monitoring condition of linens and repairing and/or replacing linens as necessary
• Provides written and verbal reports required to the Housekeeping Manager to keep him informed on the statues of the clean laundry supply
• Supplies washers with chemicals and has sufficient chemical in stock to meet

variances in demand

• Understands basics and maintenance of laundry equipment
• Writes maintenance reports in regards to replacement or repair of machine parts
• Notifies engineering if further actions need to be taken
• Co-ordinates linen inventories and recommends purchases
• Inventories, organizes and monitors employee uniforms
• Prepares schedules as requested, and in accordance with forecasted occupancy
• Purchases approved, cost effective chemicals and other operating supplies as

required

• Handles the daily inventory keeping of all hotel linen goes out to the outsourced laundry company and receiving it back after wash/ dry clean. Is aware of departmental costs; takes action to control labor, amenities and supply    costs

LAWS, REGULATIONS AND POLICIES

• Follows and help employees to follow all applicable laws with regards to health,

safety, sanitation, and security of employees and guests

HUMAN RESOURCES MANAGEMENT

• Utilizes supervisory skills and motivation to maximize employee productivity and
• satisfaction
• Works closely with employees to keep service up to standards, gives feed-back,
• takes corrective action, and supports positive team work
• Identifies training needs, and informs Executive Housekeeper
• Carries out skills training as requested from the Executive Housekeeper, to
• consistently provide quality output
• Identifies high potential employees, and informs Executive Housekeeper of them
• EMPLOYEE RELATIONS
• A good example of open and straight forward communication within department and with other departments.
• Motivates and challenges employees

HEALTH AND SAFETY

• Ensures that all potential and real hazards are reported and reduced immediately
• Trains employees to protect themselves against chemicals, and blood-borne

pathogens

• Is proficient with the hotel’s fire, emergency, and bomb procedures
• Supervises employees to work in a safe manner
• Stimulates and encourages a general awareness of health and safety
• Looks for possible and probable hazards and conditions and brings them to the

attention of the Executive Housekeeper

• Helps employees to keep the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

MISCELLANEOUS

• Attends meetings and training requested by the Executive Housekeeper
• Attends to guest needs and requests courteously and efficiently
• Accepts flexible work schedule necessary for uninterrupted service to hotel guests and the hotel’s stakeholders
• Maintains own working area, materials and company property clean, tidy and in
• good shape; reports defective materials and equipment to Executive Housekeeper Continuously seeks to Endeavour and improve the efficient operation of the

Department and knowledge of own job function

• Is well updated on, and possesses solid knowledge of the following:

-       Hotel fire, bomb and emergency procedures

-       Hotel health and safety policies and procedures

-       Hotel facilities and nearby sights of interest and importance (i.e. hospitals, stations, tourist sights)

-       Hotel standards of operation and departmental procedures

-       Current licensing relating to own department

-       Corporate clients and clients generating high business volume