Housekeeping Attendant

PROVIDE NEAT AND CLEAN ROOMS, PUBLIC AREAS, BACK OF THE HOUSE AND EXTERIOR AREAS WITH HIGH SERVICE QUALITY

•      Collects daily worksheet each morning with applicable keys, and returns it by the end of the shift 

•      Keeps bedroom door open while working in the guest room, and locks door properly when leaving the room

•      Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner

•      Stocks supply of cart correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment

•      Sorts out any damaged linen or linen needing rewashing and returns them to Laundry Department

•      Cleans guest rooms daily according to operational policies and standards

•      Removes soiled bed and bath linens, and replaces with clean linens

•      Removes accumulated trash from rooms

•      Cleans bathroom area by using specific cleaning solutions

•      Dusts and wipe all surfaces

•      Replenishes promotional materials, literature and stationary

•      Replenishes room amenities

•      Vacuum rooms

•      Reports unusual circumstances to the Supervisor

•      Reports maintenance requests and replacement orders

•      Leaves all guests belongings in stay over rooms unless they have been discarded in the trash

•      Assists guests and other departments by removing food trays and trolleys from bedrooms

•      Reports to the Supervisor if a guest room has the “do not disturb” sign on the door

•      Reports to the Supervisor if any duvets, pillows, bedspreads or curtains need changing

•      Completes full cleaning of any room as requested by the Senior Housekeeping Attendant or the Housekeeping Supervisor

•      Attends to guest needs and requests courteously and efficiently

•      Cleans the guestroom corridor, pantry and service lift landing area

PROVIDE NEAT AND CLEAN ROOMS, PUBLIC AREAS, BACK OF THE HOUSE AND EXTERIOR AREAS WITH HIGH SERVICE QUALITY

•      Collects daily worksheet each morning with applicable keys, and returns it by the end of the shift 

•      Keeps bedroom door open while working in the guest room, and locks door properly when leaving the room

•      Maximizes job efficiency and neat, orderly appearance by maintaining supply cart and vacuum cleaner

•      Stocks supply of cart correctly in the morning and afternoon, with all necessary linens, guest supplies, and cleaning equipment

•      Sorts out any damaged linen or linen needing rewashing and returns them to Laundry Department

•      Cleans guest rooms daily according to operational policies and standards

•      Removes soiled bed and bath linens, and replaces with clean linens

•      Removes accumulated trash from rooms

•      Cleans bathroom area by using specific cleaning solutions

•      Dusts and wipe all surfaces

•      Replenishes promotional materials, literature and stationary

•      Replenishes room amenities

•      Vacuum rooms

•      Reports unusual circumstances to the Supervisor

•      Reports maintenance requests and replacement orders

•      Leaves all guests belongings in stay over rooms unless they have been discarded in the trash

•      Assists guests and other departments by removing food trays and trolleys from bedrooms

•      Reports to the Supervisor if a guest room has the “do not disturb” sign on the door

•      Reports to the Supervisor if any duvets, pillows, bedspreads or curtains need changing

•      Completes full cleaning of any room as requested by the Senior Housekeeping Attendant or the Housekeeping Supervisor

•      Attends to guest needs and requests courteously and efficiently

•      Cleans the guestroom corridor, pantry and service lift landing area