F&B Captain

Do you have an eye for detail, do you want to add the finishing touch to something big? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our F&B Team are sophisticated hosts and proactively anticipate guests’ needs by being in the right place at the right time, delivering first class stunning events of all sizes and ensuring we strive to deliver a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As F&B Captain, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

TASKS, DUTIES AND RESPONSIBILITIES OF F&B CAPTAIN :

PROVIDE EFFICIENT, PROMPT, TROUBLEFREE, AND COURTEOUS SERVICE

·         Provides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tables

·         Accurately records, pre-checks, and picks up all food and beverage orders

·         Serves guests their food and beverage promptly and courteously

·         Sets tables as needed prior to guest arrival

·         Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times

·         Ensures the smooth running of the assigned station at all times

·         Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly

·         Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous

·         Is familiar with all equipment relating to the banqueting function (e.g. TV, projector,

VCR etc.)

·         Makes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel procedures

·         Confers with Banquet Manager regarding last minute arrangements to co-ordinate with kitchen production

·         Checks the restaurant reservations list frequently during the shift

ROOM SERVICE

 ·         Works pro-actively to minimize complaints from guests

·         Maintains clean and orderly work area in accordance with the hotel’s and corporate standards

·         Monitors cleanliness of hallways; ensures that guests are relieved of dirty dishes promptly

·         Make requisitions of room service supplies

·         Handles guest complaints tactfully

·         Actively pushes high profit food and beverage items if given the possibility

·         Keeps silver, glass, porcelain etc. clean and in good working order

·         Ensures readiness and compliance among all staff

·         Checks rooming and arrival lists to be aware of VIP guests, and uses guest names when appropriate

SECURITY, HEALTH AND SAFETY

 ·         Ensures that own cash is secure at all times

·         Ensures all discrepancies in own cash are declared to the Supervisor and Controller

·         Maintains high confidentiality in regards to guest privacy

·         Notifies the Supervisor and Executive Housekeeper regarding lost and found objects

·         Reports all potential and real hazards appropriately

·         Fully understands the hotel’s fire, emergency, and bomb procedures

·         Follows emergency procedures to provide for the security and safety of guests and employees

·         Works in a safe manner that does not harm or injure self or others

·         Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations

·         Anticipates possible and probable hazards and conditions and notifies the Supervisor

·         Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

MISCELLANEOUS

 ·         Refers guests to Supervisor regarding requests for information about the hotel and its surroundings

·         Stays current with activities in the hotel by reviewing the communication log book each shift; updates log book for next shift

·         Accepts flexible work schedule necessary for uninterrupted service to hotel guests

Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service-minded team with Yes I Can! attitude.

Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and a signature restaurant: Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation are never far away with our elegant spa facilities having private massage rooms and a temperature-controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach.

The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.

Do you have an eye for detail, do you want to add the finishing touch to something big? Then why not come and join us at the Radisson Hotel Group to Make Every Moment Matter! where our guests can relax and enjoy the experience!

Our F&B Team are sophisticated hosts and proactively anticipate guests’ needs by being in the right place at the right time, delivering first class stunning events of all sizes and ensuring we strive to deliver a hospitality experience that goes above and beyond - creating memorable moments for our guests.

As F&B Captain, you will join a team that is passionate about delivering exceptional service where we believe that anything is possible, whilst having fun in all that we do!

Interested then why not say Yes I Can! as we are looking for passionate people just like you!

TASKS, DUTIES AND RESPONSIBILITIES OF F&B CAPTAIN :

PROVIDE EFFICIENT, PROMPT, TROUBLEFREE, AND COURTEOUS SERVICE

·         Provides efficient, prompt, trouble free, and courteous service by bussing, serving and setting tables

·         Accurately records, pre-checks, and picks up all food and beverage orders

·         Serves guests their food and beverage promptly and courteously

·         Sets tables as needed prior to guest arrival

·         Ensures that the working area and station are stocked with “mise-en-place” and kept clean and tidy at all times

·         Ensures the smooth running of the assigned station at all times

·         Maintains a thorough working knowledge of food and beverage menus, to be able to advise guests on selection and promote additional sales accordingly

·         Promotes additional sales by taking opportunities to up-sell, in a manner that is professional and courteous

·         Is familiar with all equipment relating to the banqueting function (e.g. TV, projector,

VCR etc.)

·         Makes clear orders to kitchen production, and bar regarding beverages; registers orders according to hotel procedures

·         Confers with Banquet Manager regarding last minute arrangements to co-ordinate with kitchen production

·         Checks the restaurant reservations list frequently during the shift

ROOM SERVICE

 ·         Works pro-actively to minimize complaints from guests

·         Maintains clean and orderly work area in accordance with the hotel’s and corporate standards

·         Monitors cleanliness of hallways; ensures that guests are relieved of dirty dishes promptly

·         Make requisitions of room service supplies

·         Handles guest complaints tactfully

·         Actively pushes high profit food and beverage items if given the possibility

·         Keeps silver, glass, porcelain etc. clean and in good working order

·         Ensures readiness and compliance among all staff

·         Checks rooming and arrival lists to be aware of VIP guests, and uses guest names when appropriate

SECURITY, HEALTH AND SAFETY

 ·         Ensures that own cash is secure at all times

·         Ensures all discrepancies in own cash are declared to the Supervisor and Controller

·         Maintains high confidentiality in regards to guest privacy

·         Notifies the Supervisor and Executive Housekeeper regarding lost and found objects

·         Reports all potential and real hazards appropriately

·         Fully understands the hotel’s fire, emergency, and bomb procedures

·         Follows emergency procedures to provide for the security and safety of guests and employees

·         Works in a safe manner that does not harm or injure self or others

·         Supports a safe hotel by applying hotel regulations, and adhering to existing laws and regulations

·         Anticipates possible and probable hazards and conditions and notifies the Supervisor

·         Maintains the highest standards of personal hygiene, dress, uniform, appearance, body language and conduct

MISCELLANEOUS

 ·         Refers guests to Supervisor regarding requests for information about the hotel and its surroundings

·         Stays current with activities in the hotel by reviewing the communication log book each shift; updates log book for next shift

·         Accepts flexible work schedule necessary for uninterrupted service to hotel guests

Radisson Blu Hotel, Ajman has stylish interiors, a wide array of restaurants and bars, and service-minded team with Yes I Can! attitude.

Radisson Blu Hotel, Ajman is one of the latest jewels in the Northern Emirates, with 148 elegant rooms all equipped with Apple TV connectivity, and a signature restaurant: Filini - simply cooked Italian food crafted from carefully chosen ingredients. Relaxation and rejuvenation are never far away with our elegant spa facilities having private massage rooms and a temperature-controlled swimming pool. Guests can enjoy the turquoise waters of Ajman with our shuttle service to our private off-site white sandy beach.

The hotel also features 4 meeting rooms and a large ballroom perfect for stylishly sophisticated solutions for memorable and successful meetings, wedding and events.

CAREERS
Join us in our mission to make every moment matter for our guests and be part of the most inspired hotel company in the world. At Radisson Hotel Group we believe that people are our number one asset. As one of the world’s largest hotel companies, we are always looking for great people to join our team. If this sounds like an ambition you share, then start with us.

To find out more about the Radisson Hotel Group, our Culture and Beliefs, then why not visit us at careers.radissonhotels.com.