Receptionist & Administration Support

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group Monday to Friday 9am - 6pm.

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Receptionist

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where applicable

The Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. 

• Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
• Support the conversion of booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• Maximise sales and profitability by monitoring consumer demands and upselling in order to achieve targets
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest journey

As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Receptionist 

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. 

Become part of the world of Moment Makers, we are looking forward to getting to know you!

The Radisson Blu Edinburgh Hotel is located in the heart of the historic Royal Mile in Edinburgh’s old town, just a short walk to major city centre attractions. Walk to the iconic Edinburgh Castle, National Museum of Scotland, the Scottish Parliament and Edinburgh’s famous shopping thoroughfare, Princes street. The hotel is also within easy reach of Holyrood Palace and Holyrood Park. Arthur’s Seat, the park’s highest point, has stunning views of the Scottish capital. An inviting place to unwind, each of our 238 high-end bedrooms and suites offering dazzling views of Scotland’s capital city are modern with sleek furnishings and Naturally Cool theme décor, as well as an on-site restaurant, bar, leisure facilities, spa and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.

Radisson Hotel Group is one of the world's largest hotel groups with nine distinctive hotel brands, and more than 1,600 hotels in operation and under development in 120 countries. The Group’s overarching brand promise is Every Moment Matters with a signature Yes I Can! service ethos.

People are at the core of our business success and future. Our people are true Moment Makers and together we bring the culture, spirit, environment and opportunities that empower you to be your best, every day, everywhere, every time. Together, we make Every Moment Matter.

We are now looking for a Receptionist to join our dynamic team here at Radisson Hotel Group Monday to Friday 9am - 6pm.

We focus on you as a person, your skills, talents, and passion – not only on your resume. Because mindset is what it’s all about. And you can grow the rest with us. That's a promise!

What We Offer Our Receptionist

We aim to be as good a place to work as we are to stay. That is why we offer a competitive compensation and benefits package, which includes:

• Special rates for our team members, and friends and families while travelling and staying in our hotels
• We take our “We grow talent, talent grows us” culture belief to heart. With us you will benefit from a wide range of development offers supporting your learning & growth right from your onboarding. This includes an individual development plan and unlimited access to more than +20K learning modules & programs through Radisson Academy
• Participate and live Responsible Business every day together with our team members in the hotel and in the local communities where we work on creating shared value, better futures and a better planet for all
• Contributory pension scheme and Life Assurance
• Complimentary meal on duty
• Uniform
• Access to the Employee Assistance Programme through UNUM
• Fantastic opportunities to progress
• 28 days holiday for full time team members
• Free use of our leisure, pool and gym facilities at off-peak times *where applicable

The Receptionist Role

Our front office team is the heart of the house, providing a warm welcome and happy smile, and where we strive to deliver an experience that is beyond expectation - creating memorable moments for our guests. 

• Our Receptionists love the hustle and bustle of life! It’s not just about check-in and check-out. It’s about everything in-between
• You will be our guests’ superhero ensuring all aspects of the guest journey and experience are delivered to the highest level
• You will exude patience, empathy and have the personality to host the show
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the front office department
• Support the conversion of booking enquiries into sales, ensuring all aspects of the guest journey and experience are anticipated and delivered to the highest level
• Maximise sales and profitability by monitoring consumer demands and upselling in order to achieve targets
• As an integral part of the team, you will work proactively to ensure guest satisfaction and the smooth running of the guest journey

As Receptionist, you will join a team that is passionate about delivering incredible service where we believe that anything is possible, whilst having fun in all that we do!

Qualities We Are Looking For In Our Receptionist 

• Flexibility and a positive, Yes I Can! Attitude
• An eye for detail
• Is a creative problem-solver
• Passionate about creating extraordinary service
• Ability to work as part of a team to ensure guest satisfaction
• Strong verbal communication skills
• Experience in a similar position is beneficial but not essential

The Radisson Hotel Group portfolio includes Radisson Collection, Radisson Blu, Radisson, Radisson RED, Radisson Individuals, Park Plaza, Park Inn by Radisson, Country Inn & Suites by Radisson, and prizeotel brought together under one commercial umbrella brand Radisson Hotels. 

Become part of the world of Moment Makers, we are looking forward to getting to know you!

The Radisson Blu Edinburgh Hotel is located in the heart of the historic Royal Mile in Edinburgh’s old town, just a short walk to major city centre attractions. Walk to the iconic Edinburgh Castle, National Museum of Scotland, the Scottish Parliament and Edinburgh’s famous shopping thoroughfare, Princes street. The hotel is also within easy reach of Holyrood Palace and Holyrood Park. Arthur’s Seat, the park’s highest point, has stunning views of the Scottish capital. An inviting place to unwind, each of our 238 high-end bedrooms and suites offering dazzling views of Scotland’s capital city are modern with sleek furnishings and Naturally Cool theme décor, as well as an on-site restaurant, bar, leisure facilities, spa and meeting rooms where our guests can look forward to a warm welcome and fantastic service from our team.